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Very good
4 reviews
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Rental Home -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Colyton, Devon, England

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Alan F
Market Drayton, United Kingdom
Level 5 Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Beware !”
Reviewed September 30, 2014 for a stay in September 2014
person found this review helpful

We recently stayed at this property, it was dirty, the furniture is "grubby" the bed linen had mould on the sheets the duvets were badly stained as were the pillows There was mould in the shower the cooker was unsafe, the trip switch didnt work and there is a safety issue with the steps from the garden to the car park. We complained and had a partial refund from the owner.
This is an expensive property to rent, it does not live up to the web site description and certainly not the photographs, the property is much smaller than anticipated,
Definitely would not recommend.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The return journey home !!
Liked least: Absolutely everything !
Traveling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 14, 2014
Thank you for taking the time to provide feedback about Hiscox Cottage. We were surprised and disappointed to hear that you were so unhappy there, as this is usually a much loved cottage. We welcome all feedback and the response has, up until now, been overwhelmingly positive. This doesn’t, of course, detract from your experience and thank you for also contacting us directly so that we could move to make amends and to improve.
The owner has taken your feedback very seriously, and has made some changes in light of it. For example, the oven is fixed and the steps in the garden have now been fitted with an additional safety barrier. They have also reviewed the bedding, linen and general cleaning to ensure that everything is up to their usual standards.
Thank you again for your feedback and I’m glad we were able to assist.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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