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“total relaxation” 5 of 5 bubbles
Review of Granny Mouse Country House

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Granny Mouse Country House
Ranked #1 of 8 Balgowan B&B and Inns
Certificate of Excellence
Pretoria
1 review
“total relaxation”
5 of 5 bubbles Reviewed November 14, 2013

What a perfect place to escape to. The gardens are beautiful , the room stunning and and overall sense of serenity prevails. The service is wonderfully attentive and the the dinning experience well worth it.
locality is great for exploring the midlands meander

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Neil C
Thank you for your review and kind words! The Team was very happy to hear that your stay was peaceful as required.
Till your next visit, safe travels!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

471 reviews from our community

Traveler rating
    258
    139
    55
    14
    5
See reviews for
101
291
5
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
London, United Kingdom
1 review
3 of 5 bubbles Reviewed November 14, 2013

The food was very good & adequate service. The room was clean and well enough furnished, though somewhere to put a suitcase was needed, it was rather soul-less and a picture or 2 would make it more homely.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Valerie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Valerie J
Thank you for taking the time to review us. As to being a soul-less, pictures have been purchased for soft refurbs in most of the rooms and we trust that you next visit you will have a lot more to look at picture wise.
Till then, safe travels!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Umhlanga Rocks, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

We had a great time, staff went out of their way to make our stay wonderful. The room was great, clean and of very good finishes. The cosy lounge areas with fireplace made our stay intimate and warm. Highly recommend Granny Mouse for a stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jaco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Jaco G
Thank you for your kind review and we are thankful that your stay was so comfortable. Our home is your home, thus relaxation is key to a good stay!
Hope to welcome you home again soon!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed November 4, 2013

This place is great. Location is tranquil, green with rolling hills out in the country. Very relaxing. The staff are super friendly, helpful and go out of their way to make you feel comfortable. The rooms are great and cosy. When we arrived it rained most of the weekend. The rooms are beautifully decorated, heater inthe bathroom, heated towel racks, theres a fire place in each room and wood topped up daily, electric blanket. We were very cosy. We were travelling with our 9 month old baby, a cot was provided in our room and a high chair at th Bistro restuarant. We had also booked to have dinner at the Bistro but when it started raining we did not want to leave our room and they were more than happy to send our food to our room.
The food is soo tasty and amazing. They make their own mix muesli tha my husband loved and bought a bag from them.
It was my birthday weekend and they had a cake delivered to my room which was special. The morning of my b-day i was a bit dissappointed though as they burnt my pancakes and my bacon was dry and almost burnt;(
We also struggled to connect to WiFi in our room, but at the bar inside it connected with no issues.
I also went to the spa on the venue and my experience there was lovely, tranquil and relaxing.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Nolitha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Nolitha K
Thank you for your kind review and words spoken of our Team. We are pleased that you enjoyed all the little comforts we provide and that your stay was so excellent. We hope to welcome you home again soon, even if it is just for more of our famous cereal!
Till the next time, safe travels!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Spent 3 delightful days at this beautiful establishment in the Natal Midlands. Lovely comfortable cottage with view unto the river and green hills. Very friendly and helpful staff.
Good food and excellent service. Have not seen such beautiful gardens and attention to
detail. Go and check out the chapel - lovely wedding venue. We wanted to travel around the Midlands Meander and received helpful tips from the staff. Will definitely return to this well-run
Hotel.

Room Tip: Cottage No1 in the garden, facing river and equestrian farm on the opposite hill.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RONE866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Rone866
Thank you for your kind review and words of our Team. We are happy to hear that our home was well suited to be yours for 3 days. We hope that upon your next visit, you will stay longer!
Safe travels, till the next time!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Malling, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

We only stayed one night but the room was lovely and the staff welcoming. We were given a glass of bubbly on arrival. I had a manicure and massage which was lovely and very reasonably priced. We ate in the loft restaurant and the food was excellent, my beef was probably the best I'd ever had.
The only reason I give four instead of five stars is because at breakfast, my partner who does not drink tea or coffee was then charged extra for having a hot chocolate. This seemed out of kilter with the rest of the service.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daphne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear Daphne R
Thank you for your kind review. We are glad that you enjoyed your stay. We wish you safe travels in your journeys ahead and hope to welcome you back home soon!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
1 review
5 of 5 bubbles Reviewed October 28, 2013

From our arrival to our check out less than 24 hours later we felt so at home and so comortable. Delicious food, wonderful spa treatment and the most incredibly welcoming environment, it was our 20th Anniversary and it was perfect.


  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank CarnJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren H, General Manager at Granny Mouse Country House, responded to this review, December 3, 2013
Dear CarnJohannesburg
The Team was very happy to receive your review and we are most pleased that your stay was described as FANTASTIC. Thank you for your kind words and we hope to welcome you home again soon!
Till then, safe travels!
Kind regards
Sean Granger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Granny Mouse Country House

Property: Granny Mouse Country House
Address: Old Main Rd | R103, Balgowan 3275, South Africa
Location: South Africa > KwaZulu-Natal > Balgowan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 B&Bs / Inns in Balgowan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Granny Mouse Country House 4*
Number of rooms: 32
Official Description (provided by the hotel):
Granny Mouse Country House Hotel & Spa in the Natal Midlands Meander offers accommodation as quaint as the name of the hotel implies. Old-world charm, embedded in the foundations of the hotel, complements the rural ambiance and modern comforts of the rooms and venues. This elegant hotel with two restaurants and spa is situated in the picturesque KwaZulu Natal Midlands at the foothills of the uKhahlamba-Drakensberg, one of South Africa’s world heritage sites. Here we offer country hotel hospitality. ... more   less 
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Also Known As:
Granny Mouse Country House Hotel Balgowan
Granny Mouse Country House South Africa/Balgowan

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