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Reviews (148)
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103 - 108 of 148 reviews
Reviewed April 20, 2016

We had an excellent time here and we expect to come back soon. The hotel is located up on the hill with a great view of the Lagoon. It is windy and definitely much fresher than other places like Granada.

The hotel was recently opened in March 11th, 2016. So it was practically new for us.

While there are still a few things to improve, we felt welcome and everything was good.

We had a room on the main building, the room was nicely decorated, the bathroom is good but I feel they should not use regular glass/aluminium frames for the shower, it looks cheap. The products: soap, shampoo, etc are paraben and sulfate free, fair trade, etc.

The staff was friendly and were willing to help.

  • Stayed: April 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank gparavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2016

This was one of the biggest surprises on our trip. The view over the forest, the glittering laguna de Apoyo - a crater lake - and the fata-morgana-like town of Granada in the background is breathtaking.

We rented the suite at the far end which was calm and extremely comfortable. We enjoyed the morning coffee on the terrace and went hiking along the former railroad up to Catarina with a very knowledgeable guide who is also a bell boy at the hotel. I have never before seen so many howler monkeys as on that morning hike!

We spent a few hours at the beachclub down at the laguna. The lake is clean and safe to swim. We enjoyed it very much.

We had dinner twice in the hotel. It was very well prepared and served and exceded all our expectations. The chef had worked abroad, among others in Switzerland, before and is very innovative. The dinners we enjoyed were truly a culinary delight!

All the staff was absolutely amazing, kind, helpful and sweet! They were rightfully proud of their beautiful hotel and all made every possible effort to serve the very few guests they had.

The lodge is so new that the garden is still in the making (March2016) and they haven't found a yoga teacher yet, so the advertised yoga classes are not yet on offer. As our chalet was at the far end of the compound, I looked over the fence and saw rubbish, plastic bags, bottles and other waste scattered around. Maybe a nice word over the fence could help?

Room Tip: All rooms have lake view.
  • Stayed: March 2016, traveled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank HolaSanJos_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2016 via mobile

This place definetily separates itself from the competition ... Service is great( hopefully they will keep it that way since they just opened a few days ago -March 11) the parillada option on Sunday's feels a little bit over-priced $30 per person- $15 for kids ... This a good family oriented place ...

Stayed: April 2016, traveled with family
Thank 8989m123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2016

We are well-traveled with high expectations which Pacaya more than met. The setting is a delightful surprise. The room was very interesting, well appointed, and reasonable. We learned of the mission behind the resort which made it all the more satisfying to be their guest. Great hospitality and food. We will return to share their unique resort with others.

Room Tip: all the rooms have a great view.
  • Stayed: February 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank djflorida2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2016 via mobile


We stayed here unfortunately only for one night but enjoyed it so much. This is a brand new 5 star resort at the edge of the beautiful Laguna de Apoyo. They have spacious rooms with beautiful wooden furniture all overlooking the lake. The food is delicious and the service very friendly and helpful. So if you are looking for a fantastic view, great food and comfortable rooms and all surrounded by beautiful nature come here.
Granada is just 30 minutes away.

Stayed: March 2016
2  Thank Skrallinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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