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“Terrible” 2 of 5 bubbles
Review of Hotel Le Monte Cristo

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Hotel Le Monte Cristo
Ranked #1 of 1 Hotels in Nimy
Level Contributor
140 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Terrible”
2 of 5 bubbles Reviewed February 12, 2014

The staff were very friendly and pleasant. I have to stay in numerous hotels around the World, however, this is the worst hotel I have stayed in for many years. The room was extremely tired and desperately in need of renovating, the traffic noise made sleep difficult, though this paled into insignificance when the cast of Riverdance and Stomp woke up ridiculously early in the room above and every step reverberated through the room. The bathroom was not clean and the toilet seat had some gross caked on dribbles. Breakfast consisted of 2 slices of cheese meat and some pastries, there weren't any staff to assist

Room Tip: Try the Utopia, Mercure or Casteau Resort
See more room tips
  • Stayed February 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations clients at Hotel Le Monte Cristo, responded to this review, August 26, 2014
Hello and thanks for your advice. We are sorry that your stay went wrong. We do daily every effort to ensure that our customers are satisfied. Regarding our rooms, their preparation complies with the requirements of the clients. Of course, Monte Cristo is not a prefab impersonal, sanitized and completely soundproof space. It is an ancient house of character, with all its qualities for those who enjoy these places. In case of problem, there is always a phone number you can dial to obtain first help and informations. Regards.
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48 reviews from our community

Traveler rating
    8
    15
    12
    7
    6
See reviews for
8
11
1
12
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Leeds
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 14, 2013

Rooms was damp smelling. Difficult to sleep because of the traffic noise - not double glazed. Hotel sign shone through my window at night no blackout curtains.
Service was not great I had to ask for additional soaps.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank chaosbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations publiques at Hotel Le Monte Cristo, responded to this review, September 18, 2013
Hello and thank you for your opinion. We never had any comments on any moisture in this well maintained and well dry building, you can be sure about that :-). Regarding the road, it is more than 30 meters away from the rooms and all guests staying in this house of character know that the charm of the place is in no way diminished by the presence of the road far from rooms. So if you want a local completely black and completely soundproofed room in order to sleep, we would have led to another type of institution most appropriate to your needs. For the soaps, all our rooms are equipped, and as in any luxury hotel, just ask what you want. It’s our job as professionals.
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Mons, Belgium
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed April 15, 2013 via mobile

Very nice people. The hotel's restaurant is nice, clean and delivers tasty food. The rooms are clean and well heated. Coffee machine in the rooms. If you need to eat on weekends, try the restaurant. In the summer you have a nice terrace and play ground for the kids as well.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BogdanV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations clients at Hotel Le Monte Cristo, responded to this review, April 29, 2013
A big thank you for your opinion. Do not hesitate to let us know when you are back. We’ll welcome you with great pleasure.
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Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

My initial impression is that the hotel within this building was an afterthought for the quaint and stylish restaurant that seems to serve as the main draw for this locale. In terms of location, the Monte Cristo is not very close to the center of town unlike the Ibis hotel, for example, which is within easy walking distance. I haven't yet figured out what the benefit is of having the MC located where it is....perhaps there is none. With that said, the staff is welcoming enough but the night crew consistently knows the most English. The morning laborers have little grasp of anything other than the local language, it seems.

Breakfast cost €12, which I think (for what you get) is pretty pricey but may not be all that uncommon for other hotels in the area. The choices consist of bread, sliced cheese, some deli meats, cereal, spreadable cheese, fruit and a selection of coffee, milk or orange juice. The restaurant of the hotel makes pretty tasty evening fare with a decent offering of wines and beer. The rooms are fine...nothing fancy but they come equipped with everything necessary for a comfortable stay. The free Wi-Fi is certainly nice and works well. The cost of the room when I was here averaged approximately €110 per night.

Stayed November 2012, traveled on business
Helpful?
Thank Bryce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc L, Front Office Manager at Hotel Le Monte Cristo, responded to this review, January 14, 2013
Dear Customer,

We would like to thank you for staying in our hotel. We are happy to hear that your stay went well, as well as that our free Internet connection made your stay pleasant.

Regarding our location, it is a strategic point of our establishment. Our hotel is located on the outskirts of the city of Mons and serves mlostly to business travellers or professionals to reach the local enterprises and political institutions (Shape, Google, etc.).

To reach the city center is not difficult with the local transport and we are always happy to assist our clients with this service.

We appreciate your loyalty in the year 2012 and we hope to see you again in 2013.

Best Regards,

Simona Brezanova
Assistant to the Managing Director
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Porthleven, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed September 7, 2012

We had a family room booked for one night. No-one at check-in, keys just left on the front desk. The room was not ready and smelled of damp. There were not enough beds - we had booked a family room - the TV didn't work and there were not enough towels in the bathroom. There was no-one to complain to apart from the Chef in the adjoining restaurant. Would never recommend this hotel, the Mercure Mons just down the road is far, far better.

  • Stayed February 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations publiques at Hotel Le Monte Cristo, responded to this review, March 14, 2013
Hello and thanks for your advice. We are sorry that your stay went wrong. We do daily every effort to ensure that our customers are satisfied. Regarding the safety of our rooms, it is perfect and we have a strict control from the AFSCA, a regular organization of the state. The preparation of the rooms complies with the requirements of the clients. In case of problem, there is always a phone number you can dial to obtain first help and informations. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nimy hotels

The Hague, The Netherlands
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed May 16, 2012

I ve been at that hotel in the second week of May 2012. The price was 93 Euros incl. breakfast but for sure the hotel is not worthed to that price. Empty minibar. Nothing in the bathroom you have to request for shampo, very poor breakfast.

  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank visitorrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations publiques at Hotel Le Monte Cristo, responded to this review, March 14, 2013
Hello and thanks for your advice. We are sorry that your stay went wrong. We do daily every effort to ensure that our customers are satisfied. If there is a problem with the service or with a room, you can always ask a waiter to obtain what you want for a room running or for your breakfast preferences. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silkeborg, Denmark
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 1, 2012

Hotel prebooked, but overbooked. Reception quickly found alternate accomodation in nearby bed & breakfest. Bed & breakfest in rual surrondings wit exelent service.

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fritsR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe D, Responsable relations publiques at Hotel Le Monte Cristo, responded to this review, March 14, 2013
A big thank you for your opinion. Do not hesitate to let us know when you come back. We’ll welcome you with great pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Monte Cristo

Property: Hotel Le Monte Cristo
Address: Route d'Ath 119, Nimy 7020, Belgium
Location: Belgium > Wallonia > Hainaut Province > Nimy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Nimy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Le Monte Cristo 3*
Number of rooms: 12
Official Description (provided by the hotel):
Hotel of character situated on the outskirts of the city of Mons, the Monte-Cristo welcomes you in a family atmosphere with 12 comfortable rooms.By nice weather, you can enjoy the large sunny outside terrace with a play area for the kids.For your sport activities, the hotel is situated near by a Golf, tennis club, nautical center du Grand Large and the riding school of Ghlin. For the amateurs of hikes or bike riders and the nature lovers, the region is full of rural itineraries, bucolic and surprising.For your cultural and leisure activities, the center of Mons is situated at 10minutes by car and proposes different temporary exhibitions. You will find there the Royal Theater, the Museum of Fine Arts, the Treasure of Saint-Waudru.For the families, two inescapable parks at 15min: discover the wildlife park Pairi Daiza or the scientific park “Le Pass” … for the pleasure of young and older. ... more   less 
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