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“Stayed for the Farnham Ritchie Concert”

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Best Western Plus Hunter Gateway
Ranked #1 of 3 Hotels in Rutherford
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264 reviews from our community

Traveler rating
    78
    122
    48
    12
    4
See reviews for
55
95
18
70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Sydney, Australia
1 review
Reviewed March 11, 2014

Room was very comfortable, clean & tidy, good outlook, comfortable bed, good size frig and bathroom. Car parked right outside the door which I like. Reception staff lovely and helpful. Good breakfast selection and topped up regularly. Close to Tavern for drinks, lunch and dinner. Handy to Wineries and best of all, Rover coaches picked us up from Hotel to go to concert venue.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review, April 11, 2014
Dear Carolyn, Thank you for your lovely feedback. We are so pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We hope your next visit will be as pleasant as the previous one, and look forward to seeing you again in the future

Sincerely,

Rena Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Level 6 Contributor
407 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed February 1, 2014

The Mercure Maitland is a clean resort, with comfortable rooms, all the basics, and a pool and conference facility available.
I've stayed a couple of times when doing business in and around Maitland and usually get a good night's sleep (when I can avoid the ravenous mosquitos in the room!)
Good food options close by with the Bradford Hotel just walking distance through the carpark and some fast food outlets over the road.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review, April 11, 2014
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Maitland.

Regarding your issues with mosquitos, we do supply insect spray in the rooms should you need to use on your next visit.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rena Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snowy Mountains, Australia
Level 5 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 7, 2014 via mobile

Stayed five nights and found that the beds are comfortable, the rooms are quiet and the price is acceptable for what you receive.
Breakfast is a little expensive for what you get.
The pool was a hit.
As we were here for a state cricket carnival, washing facilities would have been good.
The Bradford Hotel is good value and in the same block.
Good location.
Worth the stay.

Stayed January 2014, traveled with family
Helpful?
Thank Shan-Gedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review, April 11, 2014
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Maitland. It is always a pleasure to feedback.

Our breakfast pricing is usually cheaper than properties with the same star rating, and is served to the Accor standard.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rena Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 30, 2013 via mobile

We stayed here for a 2 day stay.

Nice clean rooms. rooms were well kept and resourced. Nice little pool for the kids to swim. Friendly staff.

Don't eat at the Bradford Hotel - food is disgusting!! Food was cold and either over cooked or under cooked

Stayed December 2013
Helpful?
Thank Psychodiscokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review, April 11, 2014
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maitland. It is always a pleasure to receive positive feedback.

I apologise that you had an unpleasant experience at The Bradford Hotel, unfortunately The Bradford Hotel is not associated with us, but I will pass on your feedback so they may serve you better in the future

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Rena Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hunter Gateway

Property: Best Western Plus Hunter Gateway
Address: 11 Denton Park Drive, Rutherford, Maitland, New South Wales 2320, Australia (Formerly BEST WESTERN PLUS Hunter Gateway)
Location: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Rutherford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus Hunter Gateway 4*
Number of rooms: 62
Official Description (provided by the hotel):
The BEST WESTERN Hunter Gateway consists of 61 well-appointed rooms; all situated at ground level, with easy access and off street parking. Opened in October 2007 this modern, Motel and Conference Centre complex is situated 5 minutes west of historic Maitland the gateway to the Hunter Valley wine region. The BEST WESTERN Hunter Gateway is ideally located for a break on route, either traveling to northern NSW or southbound to Sydney. Enjoy a short break to go winetasting in the vineyards, play golf or travel to Port Stephens to cruise the bay on a dolphin watch. ... more   less 
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Also Known As:
Bradford Hotel Maitland
Best Western Plus Hunter Gateway Maitland/Rutherford

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