One night stay with late check-in and early check-out. Room was spacious, well presented, and clean. Bed was bearable but not comfortable. Staff were courteous and efficient. Location was suitable for us as travellers but is very much on the western outskirts of Maitland and in a predominantly industrial and bulky goods area. Great location for doing business, not so great for tourists.
Staff were very friendly and helfpul, rooms were a good size with good facilities, easy to find and park at... was overall a very good experience.
Only two minor downsides to be aware of:
- while marketed as the 'Mercure Maitland' the hotel is actually in Rutherford, which is 10min drive out of Maitland
- depending where you stay in the complex there can be noise from the highway - only a problem if you are a light sleeper (my mum noticed but I didn't!) - just make sure they put you in a quiter room