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“Not the expected standard”

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Hostellerie Des Gorges De Pennafort
Ranked #1 of 1 Hotels in Callas
Certificate of Excellence
Draguignan, France
Level 4 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Not the expected standard”
Reviewed June 29, 2012 via mobile

Following an excellent Soiree de Jazz last year we invited two of our children for the same treat. What a disappointment especially with regards to the service (or lack of same). We arrived in time and were given a table right in front of the music. We asked for another table and was immediately met with a non professional attitude of being trouble.
The food (except the dessert) and the wine was a success. Delicious and tasty. The service however was a disaster. At one point we waited 40 min between two servings. Wine was spilled, bread forgotten, red wine served in the glas where the white had also been served and generally a very stressed and "I give up" attitude among the waiters.
All 5 desserts were served at the same time. It was now close to midnight and we had a feeling of this being a signal to eat and get out.
The quality of the desserts did not live up to the standard expected from this otherwise excellent kitchen. We left the restaurant with a feeling of not having been given value for the money. I doubt we will be back.

Stayed June 2012, traveled with family
Helpful?
Thank hasse53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level 5 Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 15, 2011

Passed a great afternoon and following day here. Expected a suite, but we were last to arrive so we got a smaller room.
We were completely at ease by the pool with view of the gorge. The evening meal was truly excellent with fantastic service and attention to detail. Though one sommelier is a speed king and managed to spill the red wine when pouring it, I don't think he noticed it. We were served with so many extra chef surprise courses that after 3 hours we could eat no more!!! Great. The room was comfortable, though not sure if the air con worked. The next day we had a big meal with guests and the food was very good. The perfect "bar" fish we had the day before was of very good standard the next day, so some minor variations perhaps in technique. The wine list is extensive, with many local options, the prices being around x10 the vineyard price.

We appreciated the excellent food, the service and the location.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Westlawns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, UK
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 18, 2009

The best food I have ever had at a classy restaurant. We took the 75euro lunch menu and 4 hours later couldn't eat the petit fours. Expensive, but with so many unexpected extra courses it feels very good value.
has its own helipad

Stayed July 2009, traveled with friends
Helpful?
1 Thank busybusybusy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostellerie Des Gorges De Pennafort

Property: Hostellerie Des Gorges De Pennafort
Address: Rd 25 | Lieu-dit Pennafort, 83830 Callas, France
Location: France > Provence-Alpes-Cote d'Azur > Var > Callas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Callas
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hostellerie Des Gorges De Pennafort 3*
Number of rooms: 13
Official Description (provided by the hotel):
In Callas, just a few minutes away from the Gulf of Saint-Tropez, the Hostellerie Les Gorges de Pennafort is a unique location blending luxury, refinement and tasty discoveries. In a beautiful natural area, facing the pink walls of the gorges of Pennafort, this Provence country house welcomes you to a flowery setting. Chef Philippe Da Silva and his wife Martine offer a cuisine based on traditional fine cuisine and culinary discoveries, prepared with Mediterranean products. The hotel offers 16 rooms and suites offering a cozy and Mediterranean decor. Welcome to a magical setting, in which you can fully enjoy the quiet and the gentle way of life that Provence is renowned for. ... more   less 
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