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“Top hotel and experience in the world” 5 of 5 bubbles
Review of Hotel Crillon le Brave

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Hotel Crillon le Brave
Certificate of Excellence
El Macero
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Top hotel and experience in the world”
5 of 5 bubbles Reviewed November 12, 2013

My wife and I returned to Crillon le Brave for a fall weekend. The surrounding area is incredibly beautiful with lots of Roman ruins and great wines. The hotel simply has to be one of the best in the world. I rank it my top 3 along with Metropole Hanoi and Post Ranch Inn Big Sur. The buildings are an incredible jumble of renovated farmhouses each with charm. The restaurant is good and the staff are very attentive - service was great.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bennett_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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643 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

My husband & I spent the last 2 days of our Provence vacation at Crillon Le Brave and absolutely intend to return.
Our beautiful room with the breathtaking views to the two delicious dinners in The Bistro and Jerome Blanchet.
This hotel was elegant, romantic and friendly!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 58Kathryn58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

We stayed here for the last three nights of our honeymoon. It was a great place to end a great trip. The town of Crillon le Brave is quiet and beautiful. The town and the hotel both seem to be made for relaxation. We were welcomed with a congratulatory bottle of local rose in our room and a plate of fresh fruit. The front desk staff gave us a quick tour of the property which is stunning. The dining terrace and the pool both have amazing views of the valley and mountains. We spent hours enjoying local wines on the terrace and relaxing by the pool. The complimentary breakfast spread was outstanding with tons of options. Lunch on the informal terrace was great, but dinner in the restaurant was the real highlight. The service was wonderful and the food was outstanding. We particularly enjoyed the wine suggestions from the sommelier.

Our room (#28) was very nice with a large bathroom and tub, however, we were in one of the only rooms on the property that face away from Mont Ventoux. The view of the valley was still nice, however our room was right above the main hotel entrance and we were woken up very early in the morning by groups of people standing out there chatting or car doors slamming. We were the only Americans staying at the hotel at the time and I can't help but think that this had something to do with our room placement as all of the French guests were staying in rooms that were better situated on the property.


On the whole, the staff was very friendly and accommodating, particularly the waitstaff, however the front desk staff were really hit or miss. Some of them were wonderful and helpful, but some seemed to have very little knowledge of anything. When we asked one woman for some assistance with identifying some wineries to visit, she handed us a map and pointed out 5 or 6 to visit. However, another staff member came out and informed us that most of these would not be open for us unless they hotel called to make a reservation, which they then did not offer to do. It was a little odd and uncomfortable.

I can't prove this in a court of law, but I am very certain that one member of the waitstaff took my Ray Ban sunglasses. I accidentally left them on the table the first morning at breakfast, and when I went back to retrieve them 15 minutes later, the waitress told me that she personally cleared the table and did not see them. We were the last diners to leave breakfast, so they had to have been removed by a member of the staff. I made numerous inquiries to the front desk, but they never showed up and we never saw that waitress again for the rest of the trip!

All-in-all, it was a very positive experience and the little kinks would not dissuade us from returning to the hotel in the future.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

To start, this place was alittle hard to find with our rental car GPS but when we made it, for a very late check in, the staff was very accommodating! They got us feed even though the restaurant was closing and our room had a nice congrats (on honeymoon) with fruit plate. They parked our car and insisted on taking our luggage.

Don't miss Breakfast! the spread was the best we had while in France.

Bathroom had a awesome stand up shower and l'occitane products.

We were high maintenance with using the staff to help plan excursions and wine tours. Customer service was a strong suit. Thank you for putting up with us ;)
We used the bikes and took the loop that included wine tasting, It was a blast but be warned it is a long ride under the August sun. There was a cute antique store in route we wished we would of gone back to.

The best part besides breakfast is the pool with the view, very relaxing... well could be. Unfortunately we had screaming unwatched kids... If i could change one thing about the hotel I would wish for a no kid policy. Or just hope you have respectful adults that realize this could be someones special occasion.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HannerK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

After biking 250km throughout Provence this was our last night. It was also my husbands birthday and to say we ended our vacation on a highnote is an understatement! all of our senses were at play- The room was spacious and was comfortable from the courtyard entrance, to the french music when we entered after a long day of biking. The terrace opened up to a direct view of Mont Ventoux that was breathtaking. The bathrooms were supplied with L'Occitine products that completed the smell of Provence with lavender. The beds were comfortable and Italian linens that were like silk. While this was one of our more expensive meals in Provence it was tantalizing, the amuse bouches, entrees , cheese platters and desert were 2nd to none, the wine list was overwhelming and tended to be on the expensive side for the regional wines. However the wine that the sommelier recommended was outstanding and overall experience counterbalanced the price. the Breakfast was fresh and attended to by great service
Overall Service from beginning to end was discreet, friendly and welcoming. They made all attempts to put their customers at ease in any language. Most of the staff were very comfortable in French and English.
Highly recommend this hotel and remains a highlight of our whole experience

Room Tip: Rooms facing Mont Ventoux are worth the value!
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Will431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
149 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed September 30, 2013

We recently spent 4 days at Crillon le Brave. The property is unique and quite pretty as it sits atop a hill and is essentially a collection of buildings in the small town of Crillon le Brave. There are beautiful views and the rooms are pleasant and rustically simple. The pool is small but quite nice. Overall it was disappointing due to a few key factors. There is a beautiful bar and terrace where they serve breakfast and lunch. We were there in August and the weather was great but under no circumstances can you eat dinner on the terrace! You are forced to eat in their "gastronomic" restaurant which is prix fixe, limited and indoors. We had our first meal there and enjoyed the experience but one was enough. It seems ridiculous that you cannot eat outside here when the weather is nice. You can have drinks outside, but no food. Their is a lunch menu at the terrace/bar and after a few days of indoor rich French food, it would have been nice to sit outside and enjoy some simpler comfort food from the lunch menu (which they stop serving at 1pm). Also, the check-in/lobby/concierge is a small room with one desk which often creates a long wait for assistance, asking a question etc. It seem poorly planned and you can tell that other guests get frustrated by the long waits. Overall, the hotel seems like it could benefit from some better management. I think we were paying around 400 Euros per night which, in the end, felt overpriced for the level of service, facilities etc. I would look elsewhere next time.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank TTTraveller76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hclb, Owner at Hotel Crillon le Brave, responded to this review, October 2, 2013
We would like to thank this guest for their review. We're pleased that they appreciated many aspects of our property but are of course disappointed that Hotel Crillon le Brave didn't live up to all of their expectations or desires.

We would like to address two specific points in the review about lunch and dinner service at the hotel, as we're concerned that there must have been some misunderstanding.

First, our lunch service on the terrace overlooking Mont Ventoux runs until 3:30 pm every day. It doesn't stop at 1:00 pm as stated in the review.

Second, it is not correct to say that "under no circumstances can you eat dinner on the terrace". In fact, during the summer season our standard practice is to serve dinner on the terrace. The view is spectacular and it is a wonderful place to spend an evening.

On days when the weather doesn't lend itself to eating on the terrace - strong winds, chilly temperature, rain (or a serious threat of rain) - we serve dinner in the stone vaulted dining room. Our restaurant staff are sometimes placed in the difficult position of having to predict how the weather will develop and decide at the beginning of the evening if the service should be moved indoors. If, for example, it starts to rain during the middle of the dinner service and we are suddenly forced to re-seat 50 or 60 people indoors, the ensuing disruption doesn't make for an enjoyable dining experience, so we try to avoid that. Sometimes we decide to serve indoors and it turns out that it doesn't rain, the mistral wind doesn't start to blow, etc.. It is always disappointing for us and our guests to miss out on an evening on the terrace, but unfortunately the beautiful Mont Ventoux creates a local micro-climate that often fools the best weather forecasters.

Finally, as the reviewer points out, our reception area is fairly small and at times can get quite busy. We do our best to deal with this and not keep people waiting, but we can almost certainly do better in this regard and we will give it our full attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

This was the highlight of our trip to Provence for our Honeymoon. It was a really exceptionally lovely, small hotel with excellent service. We stayed for four nights in early September.

The hotel's guests are primarily English and American. We did notice a few other languages being spoken other than French but primarily the guest's spoke English. Every staff member could communicate well if not exceptionally well in English.

THE GOOD:
Our room was lovely, clean and very relaxing. It had a nice seating area and a view of the valley. The room had terra cotta tile floors, a travertine marble bathroom and lots and lots of windows. The bathroom had two shower heads and a separate soaking tub. We received fresh Frette towels every night. The bed was comfortable, not the best mattresses but very adequate with white Frette linens and a nice light but warm duvet. Extra Pillows and duvet were provided in the room. Water (sparkling and still) in the fridge is complimentary.

The food was very very good, we ate at the new Bistro 40K and the Fine Dining Restaurant. I personally preferred the Bistro because the food was more in tune with my Californian Palette. The menu was set with a choice of a main dish either a Fish or a Meat Plate. My husband got a Rabbit and Polenta dish which was outrageously excellent. It was hands down the best polenta I have every had. The desserts were fruit based and perfectly sweet, not too sweet, just the way I like it. The fine dining restaurant was also very very good. I had an interesting dish there, a cold melon soup with a fish emulsion which was very unusual but excellent.

Breakfast was included and is superb, with a large assortment of options from cereal, yogurt, fresh fruit, nuts, dried fruit, meats, scrambled and poached eggs, sausage, breads, croissants, jams, juices, sparkling water and of course great coffee. As an American I love my pot of coffee and you can get this here! A good large pot of coffee for your table was very lovely and obviously and understandably hard to find elsewhere in France.

The pool is kept at a warm and civilized temp but is still refreshing. Good quality towels by the pool and places to lounge out of the sun.

There are well kept bikes and helmets offered for use around the valley and maps to get you around.

We took a jog one morning down a small road it was a lovely time.

The service is exceptional and warm. You will be treated like royalty.


THE BAD:
There was a gangly looking spruce tree sort of blocking the view from our room (34). It was not adding anything to the garden, nor providing any privacy. I recommend that the hotel cut it down and replace it with an olive or a citrus tree, which will not block views. (This is a minor quip.)

Maid service one day came at 3pm other times at 10am. It was random but solid. Since the hotel is spread out amongst a 900 year old hill town it can't be easy. This was not an annoyance but just an observation.

I agree with other reviews that this is not in the most picturesque part of Provence when you're in the valley, but the views from the hilltop terraces are very very lovely and relaxing.

If you get to breakfast late, the hot food is very well picked over.

OBSERVATIONS:
I could see this hotel being difficult to transverse for people with mobility issues.

I think children would be more than welcome and I did see some children, but I see this as primarily an adult hotel for couples.

OVERVIEW:
This is a place to relax, I would not recommend it as a home base for touring but as a fantastic place to relax and rejuvenate.

Room Tip: We were located in room 34 - Room 33 was upstairs in an Outbuilding adjacent to the Reception Buildi...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Here_in_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crillon le Brave

Property: Hotel Crillon le Brave
Address: Place de l Eglise, 84410 Crillon-le-Brave, France
Phone Number:
Location: France > Provence > Vaucluse > Crillon-le-Brave
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Crillon-le-Brave
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Crillon le Brave 5*
Number of rooms: 36
Official Description (provided by the hotel):
Crillon le Brave is a relaxed and informal refuge where you can enjoy all of the simple pleasures of Provence. Located about 25 miles northeast of Avignon, our 36-bedroom hotel - a member of Relais & Chateaux since 1995 - is perched on top of a tiny hill village surrounded by vineyards and olive groves. The views from our rooms, terraces and gardens are stunning. ... more   less 
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Also Known As:
Crillon Le Brave Hotel

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