Stayed in the resort for two nights with my wife in late April. It was also a special occasion for us and I had mentioned it during our booking process. However when we arrived at the hotel, there was no mention of it – which I found strange for a 5 star hotel. Also we were not provided with any welcome drink. Not sure whether this is only for people that book through Tour Company.
The hotel is beautiful and is well maintained. We booked a junior pent house. The room was nice but we found it a bit small. Also during booking I specifically requested to make sure that the bed should be with a king/queen double. Although the bed was of queen size, it had two single mattresses put together which was a bit uncomfortable. We complained to the reception and it was changed. The housekeeping staff removed the single mattresses and replaces it with a King size mattress which was sticking out of the Queen size Bed!! The other major issue with the room was the curtains. They were so light that by 5 – 6 in the morning, it gets bright inside the room. They could really do with some thick curtains to block out the light!!
We did not try any of the hotel restaurant so cannot comment on it. But the breakfast served by the pool side was really lovely. Had a good range of selection and some of the friendliest staff I had ever encountered. We did have several treatments/massages at the hotel Spa. The spa was beautifully designed and had several staff from Morocco, India, Bali, etc.. While the treatments/massages were good they were not great (we were more impressed by the spa design, set up and cleanliness). I have definitely had better massages in other places. But this is as good as it gets in Gambia I guess.
We did not use the hotel taxis for anything as they were way overpriced. You can easily get the tourist taxis so I would recommend that to anyone. Also be careful if you are settling your hotel bills in US $ like we did. If it only for room charges then the hotel exchange is close to 31 Dalsi which is same or even better than what you can get outside. However if it is for anything else (like spa treatment, meals) then the rate is 26 or 27. So we paid our room charges in US $ and then settled the rest in Dalsi by changing the US $ outside.
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- Also Known As:
- Coco Ocean Hotel Bijilo
- Coco Ocean Resort And Spa Gambia/Bijilo