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Ways to Experience Vinpearl Land Phu Quoc
from $87.00
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from $598.95
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Reviews (810)
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Traveler rating
363
239
121
49
38
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All reviews amusement park water park wave pool roller coaster lazy river fish feeding phu quoc family with kids great fun vin pearl free shuttle entry fee dolphin show water show light show bumper cars big rides
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Reviewed 4 weeks ago via mobile

We bought the combo ticket visiting together with the safari park, and spent 5 hours here in the amusement park. Glad that a dinner buffet was included with wide variety of delicacies. Different types of facilities can be found inside the park, including water park, ferris wheel, merry go around, bumper car, roller coaster, aquarium, game centre and more. A light and water show will start around 7:30 as well before the closure of the park.

The best part of this amusement park was that all facilities were just short-queued. With less than 5 minutes of waiting time, we were able to visit every single facilities here. A bit surprise by the size of the aquarium, we walked so fast through it but still took us 10 minutes to went out to the exit. The water park was average, consisting of several slides with not much visitors as well (the changing room could be improved, like the shower units and changing units, bad smell and verrrrrry weak water of shower). Towels and lockers need to be paid for rental.

The park is now under renovation and upgrade. Few more facilities will be added after its completion estimated in 2021. I suggest if you don’t have enough time during your stay, you can make a choice to skip it or just plan to have a stop at the safari instead.

Date of experience: December 2019
Thank tangsunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinpearl_Management, Quản lý bộ phận lễ tân at Vinpearl Land Phu Quoc, responded to this reviewResponded 3 weeks ago

Xin chao Tang Sunny,
Thank you so much for choosing Vinpearl Safari and Vinpearl Land for your recent visit. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We will use your review to improve our services and try to do the best for our guest. Actually, we are in huge upgrading progress and in April this year, we will come back with incredible Aquarium, Water Park, Games zone and lots of choices for all ages. We hope we'll see you back soon for another adventure!
Many thanks and best regards,
Head of customer service department - Vinpearl Land Amusement Park Phu Quoc"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We went as part of a Combo ticket which included the Safari Park. We arrived in the early afternoon after morning at Safari. The place was literally empty. My daughter simply stayed on rides she wanted to do again. Note, there are not many rides at this place and the height requirement is strictly followed. However, where this place really disappointed was the way they handled a breakdown. During our visit, approx 3pm there was a power failure. Everything shut down. Very few staff spoke english so no one knew what was going on. Only Lazy River remained available. 3 hours later, at 6:15pm, after the waterpark closing time, the power was restored. However, it was limited and the Fountain Show was also cancelled.
At this point staff should have been at the exits with vouchers (and apologies) inviting guests to come back another day for free to make up for the lost day and experience that they paid for. Was anything offered? NO.
After some searching, I found a manager who was not in hiding, and only after alot of discussion he agreed to a return ticket, only after having my photo taken 3 times and explaining to them what time I arrived they agreed we could come back, only tomorrow, only for waterpark, no buffet, only this and only that. I'm not trying to cheat them and the park is literally empty. At the exit I still had to locate someone who would give me a voucher. Again, manager hiding in an office.
The management of this place could not have handled this worse. I understand power cuts happen, but to not give people a return ticket for the experience they paid for is simply cheating customers. Sorry for the length of this but I am also writing for the many Russian guests who didn't have the english skills to argue with the management, they were out of luck.
When we finally left, my daughter said she didn't said she didn't like the whole place that much and really didn't want to come back anyway. She said it was so empty it felt creepy. Instead we discovered the new Aquapark at the cable car, which we visited twice. Vinpearl management had a chance to fix this and instead they took the cheap way and now everyone can read this.

Date of experience: January 2020
1  Thank Jetblast25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinpearl_Management, Quản lý bộ phận lễ tân at Vinpearl Land Phu Quoc, responded to this reviewResponded 4 weeks ago

“Dear Sir/Mdm Jetblast25,
Warm greetings from Customer Service of Vinpearl Land Phu Quoc. We’re recently received your feedback about our park. I apologize on behalf of everyone at Vinpearl Land. Please know that your situation was an exception. Our staffs wanted to support you comeback next day for water park and water fountain show because you didn’t got them for the day that you came. As you see on other reviews, we are known for taking ownership and caring deeply about our customers. We would appreciate if you would contact us to we-care@vinpearlland.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Moreover, we are in the progress of upgrading our park with an incredible Aquarium, Water park, Games zone and lots of choice for all ages. And we believe that you will definitely experience a better difference at our service in the next trip to Phu Quoc. One again, we apologize for our failure to service you well. Thank you so much for letting us know. Your feedback is valuable to us.
Thanks and best regards,
Head of Customer Service Department-Vinpearl Land Amusement Park Phu Quoc”

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Reviewed 4 weeks ago via mobile

Me and my friends had a sudden choice to visit Vinpearl Land Phu Quoc on a special day ( esclipe) and trust me it was absolutely incredible. The staffs were so friendly and smiling to us especially the people at the front who let us in with a big smile that brightens our day. We went to the aquarium just in time to see the mermaids show and it was so lovely as the mermaids were so beautiful!! The theme park was amazing and huge so by the end of the day we decided to go to the waterpark and it was so cool and the slides were fast and fun!! Deffo gonna visit this place more and more

Date of experience: December 2019
Thank kathypR1979IX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinpearl_Management, Quản lý bộ phận lễ tân at Vinpearl Land Phu Quoc, responded to this reviewResponded 4 weeks ago

Dear Mss. Kathy P,
Thank you for leaving us such a wonderful review. We thrill that you loved your experience at Vinpearl Land, our staff will definitely be happy to read what you wrote. Everyone is so nice because we have the best guest. Your review made our day, and we are really happy to welcome you and your friend again after finish our upgrading progress, we will come back with incredible Aquarium, Water Park, Games zone and lots of choices for all ages. As a Season greeting, we wish you and your beloved family a Happy and Prosperous year ahead.
Many thanks and best regards,
Head of customer service department - Vinpearl Land Amusement Park Phu Quoc"

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Reviewed January 11, 2020 via mobile

On the 1st of January 2020 my fiancé and I visited Vinpearl Land and Safari Phu Quoc with my parents, it was an enjoyable visit with many positive comments but a few downfalls...the Safari; one of the most amazing safaris I’ve ever been to anywhere in the world so far, the animals are all well looked after and fed properly which is amazing to see! The actual amusement park; could do with a few upgrades as it’s looking old and the water in the kids pool didn’t look clean as it wasn’t clear so more maintenance would be great for it to look better, also another great idea would be like the Safari has the little cars to travel around in whether it be in a luxury tour vehicle or cheaper one...the amusement park should have the same to get to all the rides from the water area. More restaurants would be better as nit many places to eat lunch. All round highly recommended especially if you have young children! Pictures added (only from Safari).

Date of experience: January 2020
Thank courtneyi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinpearl_Management, Quản lý bộ phận lễ tân at Vinpearl Land Phu Quoc, responded to this reviewResponded 4 weeks ago

Dear Mss. Courtney I,
Thank you so much for choosing Vinpearl Safari and Vinpearl Land for your recent visit. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We will use your review to improve our services and try to do the best for our guest. Actually, we are in huge upgrading progress and next year, we will come back with incredible Aquarium, Water Park, Games zone and lots of choices for all ages. We hope we'll see you back soon for another adventure! Again,we want to say Happy Birthday and Happy New Year to you and your family.
Many thanks and best regards,
Head of customer service department - Vinpearl Land Amusement Park Phu Quoc"

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Reviewed January 8, 2020

We went to Vinpearl for the afternoon. It has a small water park which is good. The only down side to it is there are no where near enough beds so there is no where to sit it you wanted to stay for an extended length of time.
The amusement park is good. At present there are no big rides but for the rides that were there you did not have to queue. There was an aquarium and a free arcade both of which were good. There is a buffet dinner which is ok. The water fountain show was very good.
Looking at the work going on and the pictures of the plans this park will be excellent when it’s all finished. A mini Disney land in Phu Quoc.

Date of experience: December 2019
Thank TriciaRed2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinpearl_Management, Quản lý bộ phận lễ tân at Vinpearl Land Phu Quoc, responded to this reviewResponded January 8, 2020

Xin chào TriciaRed2016,
Thank for leaving us such a wonderful review. We are thrill that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirm the hard work we put in every day, but we will try more to get the 5* from you on your next visit after completed of upgrading our park with an incredible Aquarium, Water park, Games zone and lots of choice for all ages. We do hope that your next visit with us will better meet our standard of experience. As a Season greeting, we wish you and your beloved family a Happy and Prosperous year ahead. Happy New Year 2020.
Many thanks and best regards,
Head of customer service department - Vinpearl Land Amusement Park Phu Quoc"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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