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Traveler rating
7,651
2,863
1,138
441
477
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193 - 198 of 12,570 reviews
Reviewed 3 weeks ago

The hotel is beautiful. Very nice room. The spa salon is great and conveniently located. Nice casino with a lot slots and table games. People working there and for them are all very nice. Buffet is very good. Lot of goumet dessert and great flavor of the ice cream. The Chinese restaurant has a good menu. Abalone is so good! Have a good size video poker area. The only thing is it is furhter out of the area to drive to. No direct flight but has flight to San Diego and have to rent a car to get there.

Date of stay: September 2019
Trip type: Traveled with friends
Review collected in partnership with Caesars Entertainment
Thank j0anne0h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Valet service is great. The employees are service oriented. As I stated in the review the Human Resources needs to re-enforce that the customer is most important.
The restrooms need upgrading the toilets are old and too low.I overheard someone say this is like
being in kindergarten...All exterior doors need to be automatic or at lease one of them.

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank 967maureenl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Services always at its highest. Thank you for treating like we are important .The rewards are good[gifts] The gaming personell always helpful.The music is not liked. Softer music preferred. Poker room Robert supervisor great , and all the dealers[CHRIS,JEN,CHARLIE , HOA ,BRUICE.

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank Julia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We had two rooms reserved. Upon our arrival at 5:00 pm our rooms were not ready.
Finally one room at almost 6:00 and the other past 7:00 p.m.
The shower in my room was moldy, it looked like it hasn't been cleaned for weeks.
Very disappointed!

Room tip: The higher you get the best view you get from this beautiful valley
Date of stay: September 2019
    • Value
    • Location
    • Service
Thank victor y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The room location was good. The view from our room was nice. The only problem was with the bedding-- the sheets are not at all comfy. They were scratchy & also torn. The bottom sheet kept coming up off the mattress. It would not stay tucked in because there was only an inch or two to tuck in. The stores there are nice, but pricey. The restaurants are fair. The cafe used to have much better food. The buffet now just serves the crab legs two nites a week, Friday & Saturday. They also serve them for the Sunday brunch. The pools are nice but the tables are very old & dirty looking.

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank llwalker4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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