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“Lots of Character, Work in Progress”
Review of New Inn Hotel

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New Inn Hotel
Ranked #1 of 1 Hotels in Clapham
GreenLeadersBronze level
York, United Kingdom
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Lots of Character, Work in Progress”
Reviewed May 9, 2013

My wife & I stayed here for 4 nights, last week 30/04/13 to 04/05/13, after an initial mix up on room allocation in the old part of the hotel, which was quickly rectified by mine host we were allocated a refurbished room in the outside courtyard, which although not quite finished requiring some minor touches which the friendly landlady pointed out were all in hand was most delightful. Being of a good sized room, light & airy, with a good bathroom, along with adequate heating system.
All the staff were very friendly,from the new owners to the cleaners.
Food was excellent, & the beer was par excellence, nice to see Good Local ales on draught, well kept & served.
Great village position, we look forward to returning when all renovation work is complete, the new owners deserve to succeed in this major venture of a total renovation of this well known Inn.

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Neil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraBenson, Manager at New Inn Hotel, responded to this review, May 22, 2013
Thank you for your review, we are glad you enjoyed one of our new renovated rooms and hope you will visit us again. Since your stay we have added all those little touches you mentioned, the rooms are 100% complete and the next stage of rooms are not far behind.

We look forward to seeing you again!
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517 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
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English first
Sheffield, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 5, 2013

We stayed using KGB deals, after reading some reviews on here we were a little wary but overall our stay was very good. Its in a good location, Clapham is a lovely village, only 6 miles from Settle. When the ongoing renovations are completed it will look lovely. Our food was good, with generous portions. The area was a first for us and definitely won't be the last time we visit.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank jennyrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough england
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 4, 2013

We stayed for just the one night, the Inn and rooms are being refurbished, but our room was already done and was first class. The breakfast was fine and the staff helpful. The new owners are very friendly, and will do well.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank cowton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraBenson, Manager at New Inn Hotel, responded to this review, May 21, 2013
Thank you for your review, its great to see the positive reaction our new rooms are generating! We hope you will come back in the future to get the full experience of the hotel once all the renovations are done!
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Sheffield
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 21, 2013

I've called in scores of times over the last 4 decades. The pub had a poor spell recently but a new management are in and there are signs of improvement. The same barman though and he could be a lot more welcoming even a smile or an 'Evening gents, be with you in a minute" would help. The many idiosyncratic caving cartoons remain and the pub has a long history of links to caving (and cycling) but I think the old caving crowd have up down the road to the bunkhouse to drink. Already cleaner and faster service than last year.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraBenson, Manager at New Inn Hotel, responded to this review, May 21, 2013
Thank you for your feedback, we hope to see you back again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2013

I stayed at the new inn from the 10th- 12th april as part of a kgb deal and despite a rocky start to the booking (a total mix up by one of the staff over the phone), The owner soon rectified the situation and booked me in at short notice.
As mentioned in previous reviews, the hotel is currently undergoing a full refurbishment and many areas are still to be updated but this didnt remotely impact on the quality of our stay. Disturbance was none existance and apart from the presence of a few workmen, there was no disruptions to our stay. Once this hotel is finished, I have no doubt it will be of a standard to rival some high end hotels in the area while still offering that homely, friendly, personal touch.
Ron, the owner, was great and really made our weekend! As 2 slightly disorganised women, we didnt consider the fact taxi services in the dales are sparse and after getting stranded, Ron arranged for someone to pick us up when I rang the hotel to warn them we may be late back because of our predicament! Ron was constantly attentative and spent a great deal of time talking to customers making the place feel like a home from home.
We had a meal in the restaurant on our first night, the menu was good and all the food fresh but maybe lacking in flavour in places.
The surrounding area is beautiful and with some of the countrys finest scenery/ walking. Clapham is lovely and a perfect idylic location.
Overall, yes the hotel is dated and needs work but this is all set to change and I cant wait to find time to arrange my next visit to the new inn! Thank you for a wonderful weekend x

  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
2 Thank alana h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2013

Spent six nights there last week. Lots of work and re-furbishing going on. Had an old room, 23, with four poster king size bed. Brilliant. (bit of a waste on a 76 year old wrinkly on his own) Had a good price from Ron, new owner, thoroughly enjoyed this visit again. OK a bit tired but I didn't pay five star prices.
Food very good, Same Chef, smaller menu with all fresh ingredients. Rack of lamb brilliant at around a tenner. No frozen chips with fabulous meat pie, all fresh.
New owner says he will not increase prices out of normal B & B range. All new beds and bedding, tons of Egyptian cotton sheets, duvets etc awaiting in the lounge area last week. Noticed prices were completely wrong on one of the internet sites. Ring to get good prices.

  • Stayed April 2013, traveled solo
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Helpful?
3 Thank billj2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraBenson, Owner at New Inn Hotel, responded to this review, November 13, 2013
Thanks for being one the first to leave us a review! We are delighted to let you know we have now refurbished all 19 rooms, bother bars and the restaurant. Come back and see what we have done with the place!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 9, 2013

We visited the New In at Clapham for afternoon tea. we found a tired inn with new owners who we found to be delightful. The lady of the house took the trouble to show us the program of renovations under-way. We visited two ground floor rooms which had been completely gutted and work was well on the way for early completion to an extremely high standard. I got the impression that they were going to finish these two room in a couple of weeks, open them to guests and close the second tow rooms and apply the same treatment. I can't wait to visit mid year for a luxury weekend. The afternoon tea wasn't all that great but we were quizzed about it and asked (by the owner) what they could do to make it better and acceptable. I wish them all the luck in the world. I will be back

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LauraBenson, Owner at New Inn Hotel, responded to this review, November 13, 2013
Our hotel has now finished 95% of the renovations. We hope you will join us again to see what we have done with the place!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Inn Hotel

Property: New Inn Hotel
Address: Old Road | (Near Settle), Yorkshire Dales National Park, Clapham LA2 8HH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Clapham
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Clapham
Price Range (Based on Average Rates): $$
Hotel Class:5 star — New Inn Hotel 5*
Number of rooms: 20
Official Description (provided by the hotel):
An 18th century coaching Inn that has recently finished a major overhaul of the whole hotel. Now featuring 19 newly renovated rooms, a luxury bunkhouse, Bistro and Bars, The New Inn offers fine dining and relaxing in a tranquil setting. Located in the Yorkshire Dale National park, The New Inn is in a prime location for the Three Peaks walk as well as a visit to the famous local caves. Recently awarded an AA 5 star Inn rating, why not see what everyone is raving about? ... more   less 
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Also Known As:
New Hotel Settle
New Inn Hotel Clapham, Yorkshire

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