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“Brilliant value”
Review of Cheadle House

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Cheadle House
Ranked #3 of 4 Hotels in Cheadle
Cheddar, United Kingdom
Level Contributor
390 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“Brilliant value”
Reviewed December 21, 2011

Despite a problem with our two booking.com reservations the receptionist handled the matter capably and it was all resolved easily.

Our rooms were spacious, clean and had everything we needed. We were on a Xmas offer deal of £19 per room but we'd have been happy to pay a fair bit more.

Attractive building and free wifi throughout. Use of sports facilities at sister hotel "the village" which we know is great but couldn't use.

Breakfast was really good value at £7.50 for a full hot and cold buffet and was lovely.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jrapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
hampshire
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 18, 2011

I stayed at this hotel for a work/leisure weekend, it was very good value for money.
On arrival we were early as I had a meeting and needed to drop my husband off first, the receptionist was great extremley friendly he advised us that the room would probably not be ready but we could go to the room and drop off our luggage which we did and my husband then proceded to the bar.
On my arrival I found the room to be clean and very comfortable. Tea, coffee, facilities nice bathroom plenty big enough.
We had breakfast the following day after a very restful sleep ( dispite the air port being very close by but you could not hear them ) Breakfast was lovely very fresh lots of varitey, and the staff were exceptional esspecailly the girl who asked us what we were doing for the rest of the day, and remembered our name.
This hotel is to be commended their customer service is brilliant, a real pleasure.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thehousekeeper1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 12, 2011

We booked Cheadle house for our works Christmas party and had a fantastic time! A 3 course tasty meal and a free bar between 7pm and 11pm. What more could we ask for. The staff were very helpful and friendly. The rooms were ideal. And no noise from the near by airport. Would certainly recommend and stay again!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vk_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura T, Director of Sales at Cheadle House, responded to this review, February 13, 2012
Dear guest,

Thank you for taking the time to add your great comments. I am delighted that you enjoyed your Christmas party. We look forward to welcoming you back to Cheadle House in the future and hopefully hosting your party celebrations this year. Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 29, 2011

Excellent service, very friendly, polite and smart from start to finish! Room very clean, don't understand reviews that say it is dated, just plain bedroom furniture and clean walls, not extravigant but who needs mass luxury for the price! We got great deal on Groupon, evening meal, breakfast and overnight stay for two of us £69 total. Food was lovely, "The Hotel Inspector" on the TV always says "you can tell a good hotel by the sausage they serve at breakfast, it must be a good one" - well this hotel certainly passed that one, sausages were lovely, def not value ones! We only live round the corner from this hotel but the deal we got meant we could relax just the two of us away from all the kids and day to day life, all for the price of a meal out to a restaurant! Lovely Birthday treat, would sure do it again !!

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelley66Stockport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura T, Director of Sales at Cheadle House, responded to this review, December 12, 2011
Dear guest,

I would like to thank you for your great comments which I have of course shared with the team here at Cheadle House. I am delighted that you had a great stay with us and look forward to welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chorley, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 26, 2011

Just arrived and desperate to go down road and see if the Premier Inn has any vacancies.
Room - very basic, no conditioner, pretty cold and the television is miles away.
Bar - after waiting a while for someone to come, we then got charged £9.80 for a pint of Becks and a wine!'! The cheapest bottle is £18.95! Sofas so uncomfortable and other guests seem to be feeling exactly the same so far.
Not yet had dinner so will see how that goes and report back.
So far not so good....

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrestonJenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura T, Director of Sales at Cheadle House, responded to this review, December 12, 2011
Dear guest,

I would like to firstly apologise that you found the first part of your stay with us disappointing. I was concerned to learn of your experience, please rest assured I have communicated to all those involved; procedures are in place to ensure no other guest has a similar experience. The bar tariffs are in line with other hotels, we do price ourselves competitively. We have added new seating areas within the bar area which we have had feedback are much more comfortable. We do hope that we get the opportunity for you to re visit Cheadle and you have a much better experience. Should you wish to discuss your stay further then please do not hesitate to contact me directly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2011

Slightly concerned about comments re noisy aircraft, but hardly heard any during our two night stay. Reception staff very helpful, and drink and nibbles on check in - good touch.

Very good value for money; plenty of parking.

Slightly difficult to find at first.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IsabellaWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura T, Manager at Cheadle House, responded to this review, November 14, 2011
Dear Isabella, thank you very much for your feedback and kind comments, I am so pleased that you enjoyed your stay with us. I do hope we have the opportunity of welcoming you back to Cheadle House. Kind Regards Suzanne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merseyside UK
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 25, 2011

My partner and i decided to do some shopping in manchester and booked this hotel with a living social deal for the night. The staff could not have been more helpful, from the receptionist helping me print off my voucher, to the attentive bar and waiting on staff. ( loved the personal touch - The bar manager addressed me by my name)

There is a great chilled out area ( Sofa,s and big cushions)on the 1st floor Nothing was too much trouble. There is a great chilled out area ( Sofa,s and big cushions) on the 1st floor which is a great idea if you just want to chill away from your room. Our bedroom was massive, with all the usual stuff - iron, tea coffee facilities, fab bed !!

We had a 3 course meal in the restaraunt, excellent food and service, we were so relaxed we didnt want to leave so we played a few games of pool in the bar area, again staff and service excellent. Breakfast ? excellent, hot, fresh and tasty i went back for more !!

I would definatley consider staying again, and feel that it would be a great start to a holiday as not too far from manchester airport. ( we didnt realise how close until we were in the car park and saw the planes flying overhead, we couldnt hear them from our bedroom) Well done De Vere !!!!!!!!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MerseysideUKHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura T, Manager at Cheadle House, responded to this review, November 14, 2011
Dear Traveller, thank you for kind feedback, I was thrilled to share your views with my team. We are constantly striving to improve things here at Cheadle House and your comments prove we are heading in the right direction! I do hope we have the opportunity to welcome you back to Cheadle House in the near future. Once again many thanks. Kind Regards Suzanne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cheadle House

Property: Cheadle House
Address: Cheadle House Business Park Royal Crescent | Royal Crescent, Cheadle SK8 3FS, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Cheadle
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Cheadle
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cheadle House 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Cheadle House Hotel Cheadle
Cheadle House England

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