We had an awesome experience! We met 2 severe traffic jams on the highway from San Juan to Arecibo due to accidents. We were several hours late arriving, but the staff waited for us patiently, and offered us the opportunity to cancel our appointment each time we called to tell them we would be late. We are so glad we didn't give up and turn around! Even though we arrived very late, the two guides didn't rush at all and were cheerful and professional at all times. Our daughter (7 y.o.) had an awesome time, too. The guides were warm and fun in dealing with her. The zip lines were high, long, beautiful. The boat ride through the cave was stunning. Overall, spectacular!
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