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“Outstanding all around!”

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Hotel Riu Palace St Martin
Ranked #2 of 3 Hotels in Anse Marcel
Reviewed December 21, 2013

Perhaps the most striking feature of this hotel is its amazing location in a protected bay within a nature reserve of breathtaking scenery, with a brilliant pool and beach area.
Yet the most remarkable memory upon leaving is the outstanding staff at this place, every single one of whom, from bagagistes to reception, bar, pool, and general staff, extremely and genuinely friendly and helpful. A big thank you too all the staff at this outstanding hotel!

  • Stayed: December 2013, traveled on business
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Thank Stephan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 21, 2013

My husband and I spent 10 days at the Radisson. We enjoyed our stay, breakfast buffet was lovely and the staff was pleasant and helpful. We ate at C Le restaurant and enjoyed our meal. There are a few restaurants within walking distant. We enjoyed those too. The hotel has its own beach and a infinity pool. Hotel is isolated but we rented a car and also visited restaurants in Grand Case.

  • Stayed: December 2013, traveled as a couple
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1  Thank EKZoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Wife and I chose this hotel for its seclusion and high rating. None of the cabs at the airport would drive us to the Radisson with only 2 passengers. I inquired inside about the water taxi, and was told the price would be over $200 for only 2 passengers (this is far more than the list price). So, we waited outside at the cab stand for over 30 minutes until a driver reluctantly agreed to drive us to the Radisson. During the drive, he explained that he was losing money on the trip with only 2 passengers, and said in general cabs don't like driving to the Radisson because it's so far away and because of the steep and winding road leading to the hotel.

The best feature of the Radisson Blue St. Martin is its seclusion. This place exudes privacy, peace and quiet. (Unless, that is, if you go on the weekend, or when they are hosting a conference- then it's full of screaming babies and noisy conference attendees. Thankfully, we had a few extremely relaxing days before all that started.) The hotel pool is probably the best I've ever encountered (and my frame of reference includes stays at multiple 5-star hotels in tropical locales during the last 12 months, so this is saying a lot!). The beach is sublime. Arrive mid-week and you will have both mostly to yourself.

The hotel staff are top-notch. Everyone was friendly, courteous and helpful throughout our stay. The few problems we had were addressed immediately and to our complete satisfaction. That said, there were a few annoyances during our stay that I've not encountered during stays at comparable hotels. The porter did not bring our bags to the room for over 30 minutes after our arrival. I had to march to the lobby and get them myself. Also, every day, the maid would forget something minor but noticeable while cleaning our room. One day, she forgot a small bag of garbage on the counter after putting a new bag in the bin. The next day, she removed an empty box of tissues but didn't replace it with a new one. The next day, she removed our dirty coffee cups but didn't replace them with new ones, or give us new nespresso capsules. Again, these are all small issues that caused minor (if any) inconvenience to us, but when it happens every day it starts to reflect poorly on the hotel.

The food at the hotel is good, not amazing. C Le Restaurant does a nice job, but could be a bit more accommodating of dietary restrictions. (If you don't eat pork, tell them in advance.) Le Marche offers a good American-style buffet, although not especially creative. After a few days of the same breakfast buffet, I started to get sick of it. Unfortunately, there are no easy alternatives for breakfast if you're stuck in secluded Anse Marcel without a rental car, as we were.

The spa is quite pleasant, and reasonably priced. We went for a few different couples massages and were very satisfied on both occasions. On both (nonconsecutive) days, my wife and I noticed that there were no paper towels in the lavatories of our respective female/male locker rooms. Not sure how they expect spa guests to dry their hands. Again, a minor inconvenience, but the fact that it occurred to both of us means this is now one of the things we will remember about our spa experience.

By the way, the downside of staying in such a secluded, heavily wooded area is that there are crickets - one of the locals called them "squeakers" - that make very loud chirping noises at night. These are not like crickets in the United States. They actually squeak. Loudly. And they will keep you up at night. My wife and I live in New York City and have grown accustomed to sleeping with occasional honking and sirens outside our window. But the squeaking crickets really threw us for a loop. This is part of the local charm, I suppose, and definitely beyond the hotel's control. Just be prepared for it if you choose to stay here.

Overall, we were happy with our stay. I really felt like the staff wanted to make us happy at all times. We didn't sweat the small stuff during our stay, but since I'm writing a review, I thought it was worth mentioning the little problems, which ultimately distinguish a good hotel from a truly great one.

  • Stayed: December 2013, traveled as a couple
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5  Thank T G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

The resort property is absolutely lovely with a beautiful pool and quiet nook of a calm beach. The included breakfast spread is wonderful (fresh French pressed coffee!). The beach front restaurant was great for long lunches and the beach front bar was perfect for late afternoon mojitos. It's a very quiet property so we went out to dinner most nights. They have a rental car operation right at the hotel which was great for us since we hadn't planned on renting a car prior to the trip. Staff is delightful too. If you are looking for a relaxing quiet beach -this is the place.

Room Tip: We had a corner room facing the walking path which resulted in a lot of privacy. We were able to sit...
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  • Stayed: February 2013, traveled as a couple
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Thank Lisbeth2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

Very Nice resort. Pool perfect.
Good and friendly service. Food excellent.
Rooms ok,clean,but not perfect .
Sport facilities ,fitness are up to date.
Outside the hotel, very calm,not much to do, you need à car
Overall great value for money in a little Paradise.

  • Stayed: December 2013, traveled as a couple
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1  Thank WalterLommel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

Very nice property well maintained territory and marina. Welcoming and accommodating stuff, excellent restaurant, superb pool and beach with plenty of chairs. Not crowded at all feels secluded. In the evening seem a little deserted and really dark, not much to do. Driving there is not much fun too, snake road in narrow with steep elevation, rent all wheel drive if you can, small cars have really hard time

  • Stayed: December 2013, traveled as a couple
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1  Thank mmikH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

We stayed for a week 11/9 - 11/15/13 which is still low-season and that was perfect for us!! We had the pool practically to ourselves!! No shortage of beach chairs or pool lounges nor of places to sit for breakfast which is included. This was the only disappointment, albeit minor, but we did not think the breakfast buffet was up to the standards of what the rest of the resort offered. We lunched mostly on-site and did not find it to be overly expensive (living in Metropolitan NYC area, we are used to paying for good food).
We dined out every night and that was the highlight of the trip... on recommendation, we ate at Villa Restaurant & Le Santal in Grand Case, & Temptations on the Dutch side. I highly recommend all 3 of these FINE dining establishments. Customer Service at these restaurants was impeccable & food was AWESOME!!! We also went to Calypso across the street from resort which was good, but no WOW factor.... loved our waiter though, & Spiga in Grand Case which was just OK.
All the reviewers stress how you SHOULD rent a car.... We did NOT... we commute hours in traffic for work, we didn't want to even attempt it on this island with its hills, traffic, no speed limit, let alone after drinking & enjoying our nights!!! We got a driver the first night into Grand Case that we absolutely LOVED!! His name is GUS and he is well worth every penny we spent to have him drive us everywhere we wanted to go!! His prices were not out of this world & if you are staying at Radisson Blu - you will want to spend the extra $ to not have to do the driving at night to this resort. Ask around as a lot of people knew of him. Or email me & I will supply his # directly!!
Resort was clean, room was nice, no major WOW factor but private & quiet.... Bed was awesome once adjusted to our individual comfort level.
We did do a couple excursions - Sunset Cruise (not a booze cruise) I booked directly on their website - Lord Sheffield (lordsheffield.com) out of the Dutch side. Great crew & good food!! Beautiful Tall Sailboat (triple mast)....
We also went to the Butterfly Farm which was amazing!! Really cute place that had many different varieties flying around & in various stages of their life. The little presentation took about 30 mins & was very informative!!
Also want to mention that we did NOT take a taxi from the airport, instead we took the water taxi (from Radisson's website) which is a VERY nice boat with wonderful staff & was a much better way to start & end our trip than wasting an hour in the car.... was faster & not that much more expensive!! We got to see the best view of the island in all its mountainous glory!!
WE WILL BE BACK!! Hopefully as soon as possible.....
Shout out to Sunshine & Regis (our pool guy & our bartender) they are the BEST!!!

  • Stayed: November 2013, traveled as a couple
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4  Thank slj65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace St Martin

Address: Bp 581, Anse Marcel 97056, St Martin / St Maarten
Phone Number:
Location: Caribbean > St Martin / St Maarten > Saint-Martin > Anse Marcel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Anse Marcel
Price Range: $348 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace St Martin 4*
Number of rooms: 258
Official Description (provided by the hotel):
The 24-hour All Inclusive Hotel Riu Palace St Martin opens all year round and is located on the Anse Marcel beach, direct access to the Anse Marcel Marina next door. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Princesa Juliana Airport SXM (20 km) and Marigot (12 km) and invites you to explore the area. The hotel has 258 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa area or get in shape at gym. 1 outdoor pool with separate children's pool, 1 whirlpool. Day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, French, Fusion specialty restaurants and Steakhouse, as well as 3 bars. ... more   less 
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Also Known As:
Radisson Blu Resort, Marina & Spa St. Martin Hotel Anse Marcel
Radisson Blu Resort, Marina And Spa St. Martin
Radisson Anse Marcel
Anse Marcel Radisson
Hotel Riu Palace St Martin St Martin / St Maarten/Anse Marcel

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