We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Big beautiful resort, but fairly impersonal.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Riu Palace St Martin
Ranked #2 of 3 Hotels in Anse Marcel
Certificate of Excellence
st. petersburg, florida
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Big beautiful resort, but fairly impersonal.”
Reviewed August 20, 2013

There is no question that this resort is as beautiful in person as the pictures published on their website. The pool is huge, and overlooks the beach. The grounds are somewhere between a manor (my son's word) and a palace. But as beautiful as it photographs, there are still things missing--lots of things, that made our stay a mixed bag. I think it begins with the staff. Most of the reception staff were not friendly or welcoming, including the female manager on duty when we checked in and out. From the reception we received at other lodging in St. Martin/Sint Maarten, it was sorely lacking. The employees you come across throughout the property, generally look away, and do not acknowledge you. No one seems very happy to be working there. The last smile you get, seems to be the guy raising the gate. Parking is a pain, as you have to go through a second gate just to park that requires your room card. The rooms themselves are nice, but tight with two queen beds. Big bathroom/huge tub, with a separate toilet room, that inexplicably did not have a door on it. The room had a nice little flat screen television and great adjustable beds. But the rooms in the two main buildings, have long, dormitory-like hallways leading to them; and for some reason, the hallways and the elevator are not air-conditioned. None of the rooms face the ocean; all face the marina or the grounds. I knew that we would not be able to see the ocean, before I booked the property. But the property is so big, we could not even hear the ocean from our balcony. So sitting out on the balcony was no different than home, and we live on a canal far from the ocean. The property itself is situated In a valley, where the forested mountains did a good job of stifling any breeze. There seemed to be an unusual number of security people walking around, for a place that is so remote (the beach could not be reached by land other than through the resort), and takes a good six minutes of driving up and down hills (great views of Pinel Island area first, and then the resort). At the Blu, you have a mini-fridge in your room, but you cannot use it to store anything, because it is electronically rigged to bill you whenever any of its contents are moved. And then you are left to argue about the extras on your bill (there was a couple arguing with the front desk about this very thing when we arrived). The free breakfast buffet looked to be a highlight from the menu, but much of it was luke warm or cold, and tables were often hard to find. For that reason, we did not attempt to eat dinner at the hotel, where prices exceeded the gourmet restaurants we found in Grand Case. And when we tried to do an early checkout the night before our very early flight back, it took us 45 minutes at the front desk, with no other guests being served.

I can see how other guests would have loved this resort. If one has never been to the Caribbean or a similar resort, or if one is already there with a positive experience---like a wedding, the little things are going to unnoticed. But in previous visits to the Caribbean, we stayed at the Hyatt Regency Golf Resort in Curacao (now called the Santa Barbara Beach and Golf Resort after a feud with Hyatt), and Marriott's Renaissance St. Croix Carambola Beach Resort and Spa. Both were very similar to the Radisson Blu--large beautiful, hotel chain resorts, located in a remote oceanfront area on a Caribbean island. But neither of the other two resorts, had the negatives I have listed. And the staff at the other resorts seemed to enjoy working there, and that helped our enjoyment of our vacation. For $300.00 a night (offseason), I think that should be expected. And for that reason, I can't give this place an excellent or even a very good. It's the little things that made this place average, no matter how beautiful it looks in the photos.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank blmerle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, September 17, 2013
Thank you for leaving us a review. We are truly sorry that your experience at our Resort did not meet your expectations. Your comments have been shared with all hotel staff members and we will work diligently to improve our operations.
Sincerely,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,210 reviews from our community

Traveler rating
    926
    785
    299
    120
    80
See reviews for
653
1,091
41
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 13, 2013

We decided on a spur of the moment 4 night trip to the Radisson Blu in January, 2103.

We had been there before many years ago when it was the Le Meridien. On that visit,we had rented a little car that could barely get up the hill that separated us from the bay and hotel below on the other side. But I still recall the breathtaking beauty, the deep azure of the sea and the quiet scene that greeted us from the top. I felt the same sense of wonder this time, too. During that first visit, we had found the French staff somewhat snooty and aloof. In contrast, the staff at the Radisson Blu were friendly, welcoming and helpful.

We stayed on the top floor of the main building overlooking the marina and the hills. The bed allegedly had a means by which one could adjust the firmness of the mattress. Unfortunately, on my husband's side, it did not work, collapsing into an uncomfortable soft puddle with no support by the morning, no matter how hard it was pumped the night before. But in all other respects, the room was perfectly adequate.

Breakfast at Le Marche was good, fresh and plentiful. We also ate at Le Marche on 3 evenings, each with a different theme and very different food choices, a couple of times with live entertainment. We went to Grand Case, of course, to eat, too, once turning back when we could not find decent parking, but clearly this is the best place to eat on the island. We went to L'Estaminet, this time, and had no trouble getting a table since we had arrived there early. Absolutely superb. Have nothing but raves for this restaurant. Same is true for L'Auberge Gourmande. We had gone there once in shorts, after a day of touring and swimming, feeling totally embarrassed and out of place. They could not have been nicer, nor more accommodating. As grand as the food and service is in these top restaurants, the atmosphere is as laid back and charming as one could wish for.

There was construction still ongoing by the beach, which this time seemed a lot narrower than when we had been here before, perhaps because the pool had been expanded so much. So much so, that when it is high tide, there is no room to park a chair on the beach, which is a pity. Low tide is still stunning. I love the privacy of this bay, really frequented only by guests of the 2 hotels situated there. No hoardes of day trippers, although the beach is open to all - just a bit out of the way for most to get to? And the pool is lovely - well designed with different nooks and crannies for shade, sun, little kids and big kids, and with a welcome hot tub close by.

The best part of our getaway was purely fortuitous. We discovered on Friday that we had happened on an International Salsa Dance Weekend, which we enthusiastically but nervously signed up for, figuring to get a little exercise during the stay. The tickets included 2 specacular shows, one on Friday and one on Saturday night. Wow. The dancers had come from all over - France, NY, Guadaloupe, Puerto Rico etc. The only warning I have to give you is that when the start time is listed as 8pm, don't bother showing up earlier than 8.30pm, since this is Island time and everything seems to start at least 60 minutes later than written. The standard was exceptionally high with a wide variety of style, music and presentation. Terrific.
And then we showed up for the classes on Sat morning. I think we brought the average age up to 33, but these talented young people were encouraging, forgiving and accepting of all we tried to do. Five hours later, we retired, having learnt a great deal and having had an enormous amount of fun.

All in all - a weekend to remember.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SilverJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 16, 2013
Thank you for sharing your experience about your stay at the Radisson Blu. We are delighted that you had the opportunity to participate to the Salsa Festival last January and that you had a great experience there!
We hope you will be back next January to attend other Salsa classes!
Best regards
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 12, 2013

We just got back from a four night stay at the Radisson Blu and no regrets!
The property is about a 40 minute drive from the Princess Juliana Airport but getting there was easier than we thought.

We stayed in a Marina Suite at the 6000 block that was close to the pool and beach access. At first I thought the Marina side might be prone to mosquitoes but no problems in the bug department. The suite size was decent, a simple tv room with a comfy couch and the bedroom to the back. We had a front facing balcony to the front of the room and a back porch overlooking the Marina channel. The room had two flat screens and the sleep number bed was pretty cool once we figured it out. And I'd give the housekeeping service a B-.

The pool definitely exceeded our expectations. There are cabanas at the pool that you can reserve for a small fee that are well worth it, you get a little cooler with bottled waters and ice, perfect for stocking up with some beers for a pool day ;) The private beach is so calm and serene that you really never want to leave. If you want a little more excitement than just laying on the sand, definitely indulge in the jet skis on site. I was kind of hoping they would have stand up paddle boards but no luck :( Other than that you get snorkel gear and kayaks at no rental charge, part of the resort fee I guess. Drinks at the pool bar? DELICIOUS. Best daiquiris and pina coladas I've had in a very long time!

There a few restaurants on the property; we had the complimentary breakfast buffet at Le Marche which was your typical hotel buffet and dinner one night at C Le Restaurant. C Le is located near the water front on the beach side so it gets a 10/10 for atmosphere. The service and food however I'm not too sure about. We were seated and had to wait 20mins before the waiter came over, the bread we received after ordering our main course was cold. My boyfriend enjoyed his meal, the mahi mahi and I had the sea food soup. Huge let down for something they advertised to be filled with the different seafood ingredients (the soup). It just wasn't the dinner we expected.

Before I forget, there's a small boutique close to the reception that is sure to have just about anything you'd need.

All in all, the hotel was a great choice. I'd definitely recommend it, and would stay here again!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KarleneRamona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 16, 2013
Thank you for giving us your feedback about your recent stay with us. We are glad that you enjoyed the pool, the beach and the delicious cocktails served at the Beach Bar!
We hope to see you soon!
Best regards,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 11, 2013

We recently stayed at the Radisson Blu for our honeymoon. I had never bee to the Caribbean before and didn't quite no what to expect of St Martin - but it was such a perfect trip!

We had a shared van ride to the hotel so we had the opportunity to see some other hotels on the way. When we finally pulled up to the Radisson Blu (it is on a far, remote part of the French side, about 40-60 mins from Philipsburg) we knew we had hit the jackpot and made the right choice.

We got in late and were greeted with a rum punch upon check in. It was 10:15 and the restaurant closes at 10:30 so they took our bags to our room and we raced off for a salad and some rose to toast the beginning of our honeymoon. The room was large and comfortable. Big bathroom, sleep number bed, Bose speakers, Nespresso machine, mini-bar and several American cable channels. We also had a balcony that overlooked the garden courtyard which was beautiful.

The hotel gives you breakfast every day as part of the rate which is a great value as there is plenty to eat. The hotel's private beach area is gorgeous with a calm bay/lagoon with minimal waves. The pool is breathtaking and really large - there seemed to be room for all. The hotel provides towels and there are chairs and umbrellas (if you get here early!). Aside from a day trip to Phillipsburg and another to Anguilla we really didn't leave the resort at all - you don't need to.

Food options are limited in Anse Marcel but pretty good. C Le Restaurant on the grounds was spectacular, we were blown away by our meal there. We also tried Da Tony and Calypso across the way which were both really good. I was disappointed with the hotel's Italian themed food on Tuesday night, but you can't win at everything! There are also 2 boutiques/bodegas there that sell sundries, clothes, water, snacks, liquor, etc.

The staff was amazing. They knew our names and went out of there way to make sure we had a good time. Patricio welcomed us with a toast to our marriage that was thoughtful and sweet. Rodrigue went out of his way to make sure we knew where to find the wonderful iguanas that are all over the property including the largest one - Gaston. Alain the concierge was always willing to help us find something to do. Sunshine was a great host and domino opponent and he spent the week making sure we were having a great time. We felt like part of the family.

Grand Case is a short and inexpensive cab ride away ($15 each way) and has a great beach, restaurant, car and shopping scene. Apparently it is known for the best food on the island. We went on our last night but I wish we would have gone earlier. 2-3 nights there would have been great so we could have experienced more of what Grand Case had to offer.

Bottom line the Radisson Blu is a great place. Wonderful staff, restful and peaceful and SO BEAUTIFUL. Highly recommended.

Room Tip: many say marina is the best view - but i wouldn't have been as pleased with it as the courtyard...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 16, 2013
Thank you for the review! We are thrilled that you had a great honeymoon at the Radisson Blu St. Martin!
We look forward your next visit!
Best regards,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2013

We stayed at the Radisson in January and had such a wonderful time that we had to come back! We were so pleased with the warm and kind reception upon our return. Of course, the beach is next to paradise. And the water is clean, calm and clear. The property is very stylish, clean and safe with a near perfect layout. The pool is one of the largest ever. There is a great, safe hiking path. The views are exceptional...ocean, mountains and marina! But what might be the best quality of this resort...the staff!! I am so grateful for their kindness and hospitality. It is truly the reason we will be back once again! Thank you to Isabelle, Romuald, Sunshine, Regis, Jimmy, Alain, Lena, Clea, Carine, Dimintri, Marie-helene, Aurora, Claude, Frank Miller, Yvan, Claire, Jeanelle and the many others that made this trip extraordinary! We are looking forward to our paths crossing...in Anse Marcel...again!

Room Tip: The marina suites are well worth the upgrade! Very peaceful and quiet. And no room is too far from...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fleischer33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 16, 2013
Thank you so much for your wonderful words about our staff! They were very proud to read such great comments about them on TripAdvisor!
We hope to see you back to the Resort very soon!
Best regards,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2013

It may seem a little challenging at first to drive from the airport to this hotel, but upon your arrival you will be quite please to find a welcoming reception area, fast track check in, a spacious room, large bathroom, although I would be happier if the shower was a walk in and beautiful outdoor terrace.
Last night we enjoyed a creole dinner. Everything from the lobster bisque to the various dessert display was fulfilling. Our night was complete when we retired to our room and realized that our sleep number bed allowed my partner to enjoy a restful sleep on a semi soft mattress while I slept comfortably on my firm side.
Come and experience the beach, cocktails at poolside, and quiet evenings.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdrianeMariana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 16, 2013
Thank you for posting your comments on TripAdvisor. We are very pleased that you liked the Creole Buffet on Thursday evening and the cocktails at the Beach Bar!
We look forward to welcoming you again.
Best regards,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2013

Excellent Hotel , service was great. Hotel staff was very helpful.
We stayed there for a couple of days and loved the beach. It is probably the best beach on the island. The swimming pools are also nice.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 123rp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this review, August 14, 2013
Thank you for your great comments about our Resort. We are delighted that you enjoyed our beautiful beach!
We hope to see you again very soon!
Best regards,
Jean-Marc Jalbert - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Anse Marcel
4.7 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
1.0 mi away
Grand Case Beach Club
Grand Case Beach Club
#3 of 8 in Grand Case
1,744 reviews
2.2 mi away
Alamanda Resort
Alamanda Resort
#5 of 8 in Orient Bay
495 reviews
Show Prices
Show Prices
Show Prices
7.5 mi away
Sonesta Ocean Point Resort
6.3 mi away
Sonesta Great Bay Beach Resort, Casino & Spa
7.4 mi away
Sonesta Maho Beach Resort, Casino & Spa
Show Prices
Show Prices
Show Prices

Been to Hotel Riu Palace St Martin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Palace St Martin

Property: Hotel Riu Palace St Martin
Address: BP 581, Anse Marcel 97056, St. Maarten-St. Martin
Phone Number:
Location: Caribbean > St. Maarten-St. Martin > Saint-Martin > Anse Marcel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Anse Marcel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace St Martin 4*
Number of rooms: 252
Official Description (provided by the hotel):
Discover the Hotel The Hotel Riu Palace St. Martin, situated at the beachfront on the Caribbean island of St. Martin, is the perfect place for a dream vacation and it's ready for you to enjoy all the amenities and services RIU offers to its guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Hotwire, Travelocity, Expedia, West Indies, Hotels.com, Jetsetter, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace St Martin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Resort, Marina & Spa St. Martin Hotel Anse Marcel
Radisson Blu Resort, Marina And Spa St. Martin
Radisson Anse Marcel
Anse Marcel Radisson
Hotel Riu Palace St Martin St. Maarten-St. Martin/Anse Marcel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing