We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Riu Palace St Martin
Nearby Hotels
Hotel La Plantation(Orient Bay)(Great Value!)
$161
$153
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Reviews (2,370)
Filter reviews
2,370 results
Traveler rating
984
842
324
130
90
Traveler type
Time of year
LanguageAll languages
More languages
984
842
324
130
90
Show reviews that mention
All reviewsradisson blukids clubmarina suitelunch buffetgrand caseall inclusive resortst martinlobby barnightly entertainmentall inclusivesinfinity poolla merrented a carmake reservationssecluded areabeautiful resortrecommend this resort
Filter
Updating list...
1,053 - 1,058 of 2,370 reviews
Reviewed August 10, 2013

We stayed at the Radisson in January and had such a wonderful time that we had to come back! We were so pleased with the warm and kind reception upon our return. Of course, the beach is next to paradise. And the water is clean, calm and clear. The property is very stylish, clean and safe with a near perfect layout. The pool is one of the largest ever. There is a great, safe hiking path. The views are exceptional...ocean, mountains and marina! But what might be the best quality of this resort...the staff!! I am so grateful for their kindness and hospitality. It is truly the reason we will be back once again! Thank you to Isabelle, Romuald, Sunshine, Regis, Jimmy, Alain, Lena, Clea, Carine, Dimintri, Marie-helene, Aurora, Claude, Frank Miller, Yvan, Claire, Jeanelle and the many others that made this trip extraordinary! We are looking forward to our paths crossing...in Anse Marcel...again!

Room Tip: The marina suites are well worth the upgrade! Very peaceful and quiet. And no room is too far from anything. The restaurants, lobby, beach and pool are a quick 2 minute walk.
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank fleischer33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this reviewResponded August 16, 2013

Thank you so much for your wonderful words about our staff! They were very proud to read such great comments about them on TripAdvisor!
We hope to see you back to the Resort very soon!
Best regards,
Jean-Marc Jalbert - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

It may seem a little challenging at first to drive from the airport to this hotel, but upon your arrival you will be quite please to find a welcoming reception area, fast track check in, a spacious room, large bathroom, although I would be happier if the shower was a walk in and beautiful outdoor terrace.
Last night we enjoyed a creole dinner. Everything from the lobster bisque to the various dessert display was fulfilling. Our night was complete when we retired to our room and realized that our sleep number bed allowed my partner to enjoy a restful sleep on a semi soft mattress while I slept comfortably on my firm side.
Come and experience the beach, cocktails at poolside, and quiet evenings.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this reviewResponded August 16, 2013

Thank you for posting your comments on TripAdvisor. We are very pleased that you liked the Creole Buffet on Thursday evening and the cocktails at the Beach Bar!
We look forward to welcoming you again.
Best regards,
Jean-Marc Jalbert - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

Excellent Hotel , service was great. Hotel staff was very helpful.
We stayed there for a couple of days and loved the beach. It is probably the best beach on the island. The swimming pools are also nice.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 123rp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this reviewResponded August 14, 2013

Thank you for your great comments about our Resort. We are delighted that you enjoyed our beautiful beach!
We hope to see you again very soon!
Best regards,
Jean-Marc Jalbert - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

I already gone 15 days in this hotel in 2012.

The room: spacious, comfortable, clean.
room service: served quickly and hot.
For people who complain being charged for non-consumed drink from the mini bar (the management of the mini bar is automated) drink: just report it and the problem is solved immediately without discussion.

Breakfast: eggs and omelette "done minute". The temperature of the other hot dishes (scrambled eggs, bacon, sausage ..., ...) should be improved. Choice of fresh cut fruit, cheese, yogurt, yaourt, waffle, pancake, croissant, chocolate bread, juice, toasted bread, french baguette, ... coffee served in coffee plunger

Spa: Very friendly and professional welcome. Competent staff available that listen your body during your massage.

Pool: the number of activities (pool volleyball, pool basketball, ...) has increased compared to last year. Free distribution (with a smile) of watermelon, melon, ...) 94m pool with a low shallower for child and a side of 1.50m deep.

beach: jetski for rent, water wings, scuba diving in the marina,

Beach restaurant: quality product but it lacks, for my taste, a little lighter proposition for the lunch menu.

gym: 1 bike, 4 running mats, 3 "rotex", 5 machines, weight .... airconditioning, bottle of water and music

For cocktails, let Claude perform, you will not be disappointed.

Very friendly staff. To the reception, go near ladies and avoid the gentleman with a little overweight.

this hotel, in July, is an excellent value for money, clean, nice, with good food and with friendly staff.

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank 11release
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this reviewResponded August 14, 2013

Thank you for your feedback about your second stay at the Radisson Blu St Martin. We are very happy that you appreciated our Resort & staff!
We look forward your third visit!
Best regards,
Jean-Marc Jalbert - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

We heard that happening before. Now we are experiencing it ourselves. The hotel is trying to charge us for the champagne from the mini bar that we did not use. In fact, we did not use anything from the mini bar!! Champagne is the most expensive item in the mini bar - 40 euro. Next, the hotel is trying to charge us with the lunch we did not have at one of there on - property restaurants. We are disputing those charges.

The beach is not that great, but decent. It feels like a lake. The pool is fabulous but why to go to the Caribbean if you cannot enjoy the blue- emerald waters??!!
This place is good for kids, and families with kids... You cannot hear ocean in your rooms... Most rooms face gardens... The place seems relatively safe in compares-sing to the rest of the island and this is the only reason that you might want to consider the hotel. Safety. Otherwise, go to another island... St. Barths, for example...
Oh yeah, the restaurant prices are crazy here... The hamburger will cost you 19 euro!,,

Room Tip: There are no ocean view rooms besides maybe 2-3 rooms. We stayed in the scenic room view- one of the few with the actual ocean view. Do not pay extra for the marina view room- it's like a river view... No good and pricey.
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank amante2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-marc J, General Manager at Hotel Riu Palace St Martin, responded to this reviewResponded August 14, 2013

Thank you for posting a review on TripAdvisor. We apologize for the concerns you had with the billing. We reviewed your comments with the team and took the necessary actions to improve our Guest's Experience.
We hope to have the opportunity to welcome you back to the Radisson blu St martin in the future and give you another insight of our property.
Best regards,
Jean-Marc Jalbert - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews