All started well, as upon arriving on the TransSiberian we got met by the Hotel owner and he drove us to the hotel in the national park. It was -33 when we arrived, but it didn’t feel as cold as Moscow had a few weeks before, something to do with this area having a dry cold. The park was breathtakingly beautiful with possibly the best scenery I have ever seen, and pictures don’t do it justice.
However, the hotel let itself down in many ways and didn't at all reflect what we'd seen on their internet (the owner later conceded that it hadn't been updated for a couple of years), and we were disappointed with the amount of things that were not available despite being advertised:
No swimming pool, no Jacuzzi, no sauna - all are on the website but apparently it’s “too expensive” in electricity to run them during winter, but judging by the amount of old furniture and thick layer of dust in the pool, it looks like it’s not been available for years (see photo)
No internet - despite website saying they have a fast satellite connection
No wine by the glass or numerous other drinks from the menu eg. Baileys – again, “not available in winter season”
No steak - even though it’s on the menu, again, “not available in winter season”
No desserts - I'm sure you’re following the trend here.
No hot water available on two of the three days we stayed – as there was only a total of four guests (inc. ourselves), this was not due to the water running out, they simply didn’t bother switching it on!
If the hotel had been upfront and set this expectation then fine, we'd made clear that we'd found them from their website but they continued to allude to these facilities being available and in hindsight it just seems like false advertising.
In all, the stay cost us 233 pounds for two nights. This included 100,000TUR (50 pounds) for the return lifts to UB, and 200,000TUR (100 pounds) for the room. Upon checkout we had to haggle to bring down the price of the room they tried to charge us for a "superior" room, despite not this not being what we'd asked for or booked, and again we were told internet prices were out of date. These prices may be more that acceptable for the UK, but Mongolia is a cheap country and the cost was disproportional to the other costs we’ve found in the area. If the hotel had all the facilities available then it would have been worth the money, but not in the state it was in at the time of our visit.
All in all we enjoyed a good stay thanks to the amazing location, but we got the feeling we taken advantage of and overcharged during our stay considering the facilities that were (or weren't!) available, and I’m not sure if in hindsight I’d have done it another way. The hotel was supposed to be a luxury break after all of the time spent on the train, but it ended up being a big disappointment, due to the story of “no”s:
- Also Known As:
- Tiara Resort Mongolia/Gorkhi Terelj National Park