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“Natal Spa visit”

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Gooderson Natal Spa Hot Springs & Leisure Resort
Pinetown, South Africa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Natal Spa visit”
Reviewed December 27, 2013

This resort belongs to the Goodesin group of hotels and resorts. We used used our Vacation club points to hire one of the free standing apartments. The apartment was well appointed, a massive open plan lounge / kitchen area and a very roomy en suet bathroom. The second bathroom was just off the entrance hall. A minor disadvantage were the wooden stairs from the parking area to the font deck and unit entrance.
The facilities provided are endless. The resort has shaded camping sites, full hotel facilities and self catering rooms and apartment.
The grounds are well looked after and the hot water mineral baths , fantastic.
If you into birding, there are many walks through forests and grasslands. A total of 70 species were identified during our week long stay.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank shutterbugza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan Smith S, General Manager at Gooderson Natal Spa Hot Springs & Leisure Resort, responded to this review, December 28, 2013
Greetings from Natal Spa,

I wish to thank you for taking the time to post a review on Tripadvisor.

Thank you for your positive feedback and I am thrilled that you enjoyed your holiday with us at Natal Spa. I will pass your positive feedback onto my team

I am glad that our investment on upgrading our facilities and adding more all the time has had a positive impact on our guests holiday experience at Natal Spa.
I agree the Hot Spring Mineral pools and the Bird life at Natal Spa are amazing and I trust we will see you back at Natal Spa again soon to enjoy all that we have to offer.

Kindest Regards
Ryan Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
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English first
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2013

Service really bad going on 2nd day with no hot water.Had to call twice for room to get clean. Time for the owner to sort out the hotel or else it's going to be run down.This is a beautiful place if it gets maintained by the right people.
Hope the owner see how this stuff is running your place to the ground.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank Lips165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan Smith S, General Manager at Gooderson Natal Spa Hot Springs & Leisure Resort, responded to this review, December 28, 2013
Dear Mrs Shabally,

I wish to thank you for taking the time to post a review on Tripadvisor.

Any criticism, albeit negative, is taken very seriously in our endeavour to make our guests holiday experience all the more pleasurable and to improve our standards wherever possible.
All the issues raised in your review have been investigated and have been dealt with and rectified at the highest level.
Natal Spa is a beautiful place and I take pride in our resort, even more the reason why I am disappointed and saddened that we did not meet your expectations and it is of huge concern to me that you did not enjoy your stay with us.
I do trust that we will see you back at Natal Spa again soon to see the improvements that have been made.

Kindest Regards
Ryan Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Paulpietersburg hotels

Pietermaritzburg
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 19, 2013

Nice place to unwind and the mineral water is absolutely fantastic,and looking out onto the mountains is glorious, the rooms(bathrooms) needs to be updated a bit but good value for money! Take some time to feel the history as depicted on the walls, and just relax.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marinus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 30, 2013

My family and I visited Natal spa as day visitors in August 2013. We have visited quite frequently as kids love the hot springs. During this visit I have to say I was completely appalled and digusted at the sight of a young couple, and a couple in their obvious 50's, practically making love in the large hot pool, in full view of our 3 young kids. Its so sad that no staff are there to rectify the situation, and this happens ALL the time. Its quite sickening that we paid over R100 each, to sit and look at people who have no morals, and need a public place to fondle each other, with our children having to look on. I would suggest the management get a private pool area for adults only, so this does not happen again. If its supposed to be a lovers paradise then please advertise accordingly so we will not subject ourselves to a 2 hours long drive to get there.The pools were also very dirty for a weekend, and the trip was a complete waste of our money. We won't be visiting again any time soon, neither will we recommend to anyone.

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
4 Thank ShashReshal2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 21, 2013

since we last came 5 years ago it has been re furbished,it is lovely.all the rooms are great.wish we could of stayed longer than one night. all the staff were so friendly and went out of there way to help,nothing was to much trouble.if we have the chance to stay here again we would certainly choose Natel Spa.

  • Stayed March 2013, traveled with friends
    • Value
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Helpful?
1 Thank susang55james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 14, 2013

the hot springs have brought us back again to the spa - this time we stayed in the self catering units - they are basic but have everything you need - the units are studio style with a double bed and bunks all in one room - fine for a stop over and a dip but a little crowded for a longer stay not impressed with the food on offer - take your own food. the pools are the bigest drawcard

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank crony-club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gooderson Natal Spa Hot Springs & Leisure Resort

Property: Gooderson Natal Spa Hot Springs & Leisure Resort
Address: Lot 191 Remainder Koubad Farm | Koubad Farm, Paulpietersburg 3180, South Africa (Formerly The Natal Spa Hot Springs and Leisure Resort)
Location: South Africa > KwaZulu-Natal > Zululand > Paulpietersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Paulpietersbur...
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gooderson Natal Spa Hot Springs & Leisure Resort 3*
Number of rooms: 60
Official Description (provided by the hotel):
Set in 550 hectares of beautiful KZN bushveld amongst giant Cambrian granite boulders that are millions of years old, the Gooderson Natal Spa Hot Springs & Leisure Resort has beautiful views over the Bivane River and abundant bird life. Legend has it that the river at Natal Spa's warm water and bubbles were the work of a large black snake with an underground lair. While that myth may have kept the ancient San people from the healing mineral waters, it certainly didn't have the same effect on Oom Piet Wessles or the generations of visitors who have stopped over at this oasis between Vryheid and Paulpietersberg. ... more   less 
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Also Known As:
The Natal Spa Hot Springs And Leisure Resort Hotel Paulpietersburg

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