The woman who "runs" it (live-in caretaker) is barking mad. When we arrived she greeted us (we have a little dog) with a warning that for our safety to watch out as she has a big aggressive dog ("big, big, very big"). She even has a dangerous dog sign just to make sure everyone knows. She appeared slightly strange (we suspect drunk) and stared us down while we used the payment machine while smoking her cigarette.
Later we went down to get a coffee and used the breakfast machine as the pay one was out of order. Quite happy to pay (even though it is included as free with breakfast) the woman popped up like a jack-in-the-box and started screeching at us including calling my partner a liar when she said she couldn't understand French. Unpleasent, bizarre and unecessary. What an shockingly bad way to treat customers. We were actually scared she was going to scratch or damage the car she had such hatred in her eyes.
Wow, Best Western need to tighten up their interviewing process.
- Official Description (provided by the hotel):
- B&B Hotel in Rouen Are you looking for a well-located, cheap hotel in Haute-Normandie? The B&B Hotel Rouen Parc des Expos Zénith is open for business! Hotel near the Parc des Expositions and the N338 motorway Coming to Rouen for a trade show? As you can tell by its name, our hotel is near the Parc des Expositions / Exhibition Centre and Palais des Sports of Rouen (2 minutes by car) and very close to Kindarena (10minutes away by the road Sud 3). Our hotel in Seine-Maritime is easy to get to near the N338 motorway. If you need to get to the city centre or Rouen train station, allow 20 minutes by car or tram. Ernest Renan tram stop is a short walk away from the hotel. ... more less
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