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“outstanding value for money”
4 of 5 bubbles Review of ibis budget Derby

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ibis budget Derby
Ranked #1 of 1 Hotels in Willington
Horley, United Kingdom
Level Contributor
150 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“outstanding value for money”
4 of 5 bubbles Reviewed May 22, 2011

An extremly good value for money, no frills but very clean, pleasent reception, staff friendly, situated near Derby on a motorway service station with access to country roads. Very good shower and wash hand basin in the room, with ensuit toilet. My only critisim was that the towles were a little thin and tired but everything provided was spotless. Good pub restaurant on the same site,

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chawkes2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapDerbyManager, Manager at ibis budget Derby, responded to this review, May 26, 2011
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Etap Hotel in Derby again very soon. Kind regards, Rahul Parikh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
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English first
Woking
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 16, 2011

Basic but clean and efficient hotel with friendly staff. Good value continental breakfast. Only problem is that mobile phone coverage is a bit flakey in that area but that's not the hotels fault. I use this hotel frequently on business and would recommend to anyone looking for a good value overnight stay.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wokingmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapDerbyManager, Manager at ibis budget Derby, responded to this review, May 24, 2011
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Etap Hotel in Derby. Kind regards, Rahul Parikh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 24, 2011

If you want a cheap place to stay near to Alton Towers then I would strongly advise you to check this one out. Yes the room is small compared to other hotel chains, the beds are harder and the towels are not big and fluffy but the room was clean, shower was excellent as was the breakfast and the staff. You get a large double bed with the third bed/bunk directly over the head of the double bed with stairs to the side. Ok, so your Nan is not going to climb up into this one, but for kids (and some adults) it's no problem. Booked early and got £18.00 a night deal which was great for the three of us. Would not hesitate to book this hotel again if staying in Derby.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kallie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapDerbyManager, Manager at ibis budget Derby, responded to this review, May 3, 2011
Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Etap Hotel in Derby. I hope we can be part of your future travel plans. Kind regards, Rahul Parikh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 19, 2011

We stayed here on our way up to Blackpool and having stayed at the Etap in Bradford and thought it was ok, found this one to be excellent.
You know what you're going to get at Etap, it's cheap and cheerful, so don't expect the frills you'd get at some other hotels. Yes, the toilet is like a cupboard, but the room serves it's purpose very well and as long as it's clean, what else do you want for £18 a night!.
The Derby Etap was very good and 'Miguel' on reception was very helpful and gave us extra pillows when we asked.
We would definitely stay here again and it had the added bonus of having a great pub/carvey place just a walk over the car park, or a KFC next door too! You can also fill up your petrol across the car park as well and it has a very handy little shop inside! This is one of the Etap's where they've got it totally right! :-)

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madonna-1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapDerbyManager, Manager at ibis budget Derby, responded to this review, April 19, 2011
Many thanks for the review. We always welcome feedback and praise. My team and I are glad that you enjoyed your stay with us at Etap Hotel in Derby. I hope we can be part of your future travel plans. Kind regards, Rahul Parikh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 17, 2011

We booked this hotel (very) late on as a stop off on our way to Reading, we stayed for one night in room 127.

The poor rating is harsh, but is based on a number of factors....

Firstly I would like to start with the positives.

1. Check in was speedy with a very helpful gentleman (Miguel?)
2. Rooms (whilst small) were very clean
3. Extremely good pub opposite the hotel

Now for the negatives.....

1. Checked the website a couple of days before and was quoted £25 per night, went to vook on the day and had to pay £33......the booking was made at 17.55 that night!..why the difference?
2. Mattrass was hard as hell, may as well sleept on a slab on stone it was that bad
3. Asked for extra pillows (as the room only has one each) and was told that none were available (this was later on at around 10.00 pm).

Because of the lack of pillows and toughness of the mattress we did not sleep well at all and were both up at 4.00 am (my wife even went down to purchase a bottle of coke from the reception shop).

I was dissapointed due to the price differences (website and hotel) and the fact the it was a poor night of sleep due to no extra pillows being available

Room Tip: Brinh your own pillows....
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hansolo20x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapDerbyManager, Manager at ibis budget Derby, responded to this review, April 19, 2011
Many thanks for your comments. We appreciate all feedback and praise to our team.

Regarding the price change, the website publishes price from £25.00 and when the hotel is busy or during event it goes up to £40.00, and/or the hotel might be even full. Hence, we request our guests to book in advance and you might get a deal for £18.00 when booked 30 days in advance (subject to availability).

Point raised, regarding the pillows and mattress, I have made a note and will personally look in to the matter and address them.

Once again, please accept our apologies for any inconvenience caused and in the meantime, I hope we can welcome you back to the Etap Hotel in Derby, very soon. Kind regards, Rahul Parikh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis budget Derby

Property: ibis budget Derby
Address: Etwall Road, Willington DE65 6DX, England (Formerly Etap Hotel Derby)
Location: United Kingdom > England > Derbyshire > Willington
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Willington
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis budget Derby 2*
Number of rooms: 81
Official Description (provided by the hotel):
Offering clean and comfortable accommodation with guaranteed standards of service at affordable prices. ... more   less 
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Also Known As:
Ibis Budget Derby Willington, Derbyshire

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