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Review of Country Roads

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Country Roads
Ranked #1 of 6 Hotels in Howrah
Kolkata, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Thanks...”
Reviewed March 8, 2014

Was looking for a special place to celebrate my marriage anniversary...going by trip advisors recommendations I decided in favour of country roads...stayed for a night with my wife n son (toddler).. must admit this was my best anniversary ever.. the entire stay was a dream come true.. and to make it all the more special was a cute girl who arranged everything... thanks Priyanka for making our stay so special...team country road rocks.... a must visit place...

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abhi-singh6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 24, 2014

I have Visited Country Roads Resort situated in Raghudevpur, Panchla, Howrah on 20th feb on the occasion of my Friend's Birthday, who has reached on the same day to kolkata from Pune. I had made my booking through email for 3 friends, where it was mentioned that i will pay 6499 for Accommodations along with complementary Breakfast and meal of 1500.It has been assured to me that every facility mentioned in the website will be available.
Also i had a talk with Deboshree (one of the staff member), for Birthday arrangements at poolside, for which 1000 Rs will be charged and they will decorate table with flowers, Bouquet, candles n balloons and whatever can be possible and also that Cake will be provided complementary and she has told me that she will arrange the table before we will reach the resort and we can go and modify the arrangements according to our wish.
These all were the commitments made from resort staff.

But After reaching to the resort i have not found anything which adheres to their commitment.
1. Swimming Pool was not Available (very first attraction to book a resort).
We had reached to resort at around 3 PM on 20th feb, asked for swimming pool, staffs were not having any idea whether the pool was not working for that particular day, due to the medicines in the pool. we have got different answers from diff staffs, deboshree has told that buy the swimming costume from facility and you can go to the pool, then we have called to swimming pool facility no for costume, hey have replied that pool is closed for maintenance and will be started from March onwards, another staff has told that only for today pool is not working as medicine has been poured to the pool.
2. Poolside table arrangement commitment was false and room decoration was more than worse:-
After reaching to resort my First question to deboshree was about table arrangement for b’ day cake cutting, and she has assured everything is ready they will start doing the arrangements, but after reminding 3-4 times after 5-6 hours she has realized that they cannot do this arrangements and has told me that we will do the decorations in the room with bouquet balloons, decorative candles and other possible measures. We agreed as dint want to create more mess. But the arrangements in the room was pathetic, no candles were there for decoration, only b’ day cake candles and 8-10 balloons randomly arranged, with a bouquet was there and also they have not provided a knife to cut the cake(I suppose we could have bought it as it was not complementary). I was thinking I could have done something better in my home.
3. Candlelight dinner without candles:-
According to the alternative suggested for celebration, we agreed for candlelight dinner, but this was my first and unforgettable candlelight dinner experience with only two white candles
And cold food. They had not previously given any info that the kitchen will be closed at 11:00 PM and after we had insisted they had made this arrangement of 11:00 PM to 12:00 PM candle light dinner with food cooked before. Even I had confirmation at the time of booking that we will go for a midnight b’day party.
4. Pub was closed before time:-
Another alternative suggested by Deboshree to decorate pub with balloons to celebrate midnight Birthday in pub, was only imagination of an hour after which at last minute she has surprised me with the info that they have got the order to close the pub at 11:00 PM for some inspection. This was also last minute decision for that day.
5. Cold drinks, chips, chocolates were charged without any notice:-
No Information was provided in any way to us about the Mini bar service proved in the room by staff members and no written communication was given for charging the cold drinks and chocolates we have consumed in the room.
6. Providing even breakfast in the room was chargeable, then what is the meaning of room service??
Food Taste was very-very good and except that everything was more than worse, for which I had paid 8705/- for 20 Hours of stay, also wasted more than 2000 /- and 4-5 hours of hectic journey for reaching the resort, frustrated with last minute surprises and changed plans. I have come out of the resort next day with the feeling that I have been cheated and fooled.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
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Helpful?
7 Thank agrawal_archana86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed December 9, 2013

We had been to this place with Rotary Club friends & Families twice. Just 45 minutes drive from Kolkata, in a very calm and clean place, free of pollution. Very well maintained property, excellent food, hospitality & service. For a week end outing and family picnics good place.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Srinithit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2013

Country Roads is a great place to relax, sleep, eat and even party! It is a perfect getaway from the smells and pollution of Kolkata and not that far also. Snuggled just off the main bombay road, this property is tastefully done up and has ample open space to walk, run, jog or simply loiter. It is perfect for parties and banquets, especially in the open during the season. For an upscale party, to get a place with a garden and pool in Kolkata that can hold upwards of 150 people is not easy or even possible.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Aman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 18, 2013

The service lacks professional touch. Need to upgrade on the food . Quality not up to the mark as compared to the price point .also the total are around the resort needs proper beautification . Neverthe less good for a weekend trip with family and friends

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aurobindoroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

I think is a great weekend getaway. The food is awesome comparable to any five star or park street joint. Just 40 minutes away on an excellent road, easier to go their than salt lake from central kolkata.

Room Tip: All rooms are lawn facing and the suites are pool facing
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mukundjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

We were 3 couples along with 4 kids aged between 2 to 7.

Our stay at your resort was wonderful and everything was just perfect – the accommodation, the food and the room service.

The resort staff were very cordial and understanding, and the service was really very prompt. The kids also enjoyed a lot especially in the pool area and the garden area where we played a lot of cricket too.

The rooms, interiors, pool area - everything was very contemporary, and the house keeping staff are very well trained to maintain the same.

The restaurant serves multi cuisine food and it was delicious. We tried Chinese, Continental and Indian - everything awesome.

We would definitely visit the resort again and also recommend the same to everyone.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vikash_P15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Roads

Property: Country Roads
Address: | Opposite Raghudevpur Gram Panchayat Office, Panchla, Howrah 711322, India
Location: India > West Bengal > Howrah District > Howrah
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Howrah
Price Range (Based on Average Rates): $
Number of rooms: 21
Official Description (provided by the hotel):
55 acres of bountiful nature, endless vistas and silence broken only by whispers of the wind. Country Roads unveils a whole new meaning to life as an appreciation to the soul stirring enchantment of nature. You will, for a time become a part of nature that will rejuvenate your Body, Mind and Soul. With a distinctive identity derived from its role as a natural haven, there is ‘everything’ for our Discerning Guests to experience at Country Roads... ... more   less 
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Also Known As:
Country Roads Howrah, West Bengal

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