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“Very good, but a few tips...”

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Park Inn by Radisson Zurich Airport
Ranked #1 of 3 Hotels in Rumlang
Reviewed July 16, 2013

I've stayed here twice, both one-night stays before flights back to the U.S. from Zurich. The rooms are clean, well-maintained, and comfortable. The sound-proofing is quite good (with the window closed, naturally), and I wasn't troubled by airplane noise. Front desk staff are very pleasant and helpful. If you have some time to kill, there's a nice walking path along the canal behind the hotel.

Dining choices are very limited, since Rumlang is short on restaurants. I opted for a McD's burger, not having had much beef since arriving in Switzerland (veal is good, but it's just not the same thing!). The hotel restaurant is expensive, but I can't say whether it's worth it or not, since I didn't eat there. If you want more choices, head for Zurich for dinner.

Now, the tips.... First, the room rate doesn't include breakfast, so be prepared for a bit of a shock when you end up paying about $20 for coffee, eggs, and sausage. Second, double-check your bill. Mine showed charges for drinks at the bar that I never had. They removed the charges from the bill without any problem, but if I had been dashing to the airport, I might have paid it without checking.

Finally, make sure you reserve a shuttle van spot the evening before you're heading back to the airport!! In the mornings, things can get crowded, and those without reservations lose out when the van is full. Based on what I saw, and the comments of some other reviewers, this hotel should probably think about adding a second van during peak times.

  • Stayed: July 2013, traveled solo
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1  Thank jGromit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded July 30, 2013

Dear Guest,

Thank you for providing your detailed feedback and important information. We are happy to read that you enjoyed your stay with us and we will share your positive comments with the entire team. We are very sorry for the inconveniences caused by a wrong charge on your bill, of course we remove them on spot but also even later when being informed after check out, too.

We offer different room rates and specials with and without breakfast, and you can get a discount when booking it in advance or during check in, please check out for special remarks in the rate description.

We are looking forward to welcome you again in the future!

Best regards
Paul Franz, General Manager

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631 - 637 of 1,068 reviews

Reviewed July 5, 2013

We stayed at this hotel for one night only as the start of a road trip through Europe. They have a free shuttle bus from the airport which is very convenient but I would recommend calling the hotel and check hours of operation. The hotel is a nice, modern hotel; rooms are bright and WiFi is included. We booked a family room which is one larger unit with two separate small size rooms and one bathroom right in the middle on an open space. No bathtub but a shower cabin right in the middle of the area that was totally open, there were no doors except for the small area where the toilet is. I would say it was very different and a bit strange but modern and colorful at the same time and I must say the shower had the best water pressure I've ever experienced. Rooms and bathroom were very clean. The beds were quite comfortable and even if we could see the airport runway from the window the noise was lower than expected. We arrived very early and the room was almost ready, just a 15 minute wait, which was greatly appreciated as we only had one day to see Zurich. We took a train into the city Center, which was about 10 minute walk to the station plus 20 minute train ride into downtown Zurich. Staff were very helpful! We needed to scan some documents and they were very nice and helpful with everything. They also help with directions and other information needed. If you are traveling with children, there are 2 supermarkets right in front of the hotel, and a McDonald's right next door ( didn't use it because you can find best food at the supermarkets).Breakfast is not included in the price and is about CHF 25 which is about US$ 28.- per person. Breakfast buffet was amazing, one of the best we've had but just be sure to ask for the price before hand. We had a problem because upon arrival we were offered to include breakfast at one price and upon check out the price was totally different, and when we complained about it, they told us that maybe we did not understand what they were telling us, meaning maybe there was a language barrier, and there was nothing they could do about it! We just let it go because in spite of this problem we had a very good experience in this hotel.

  • Stayed: June 2013, traveled with family
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1  Thank santiwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded July 9, 2013

Dear Guests,

Thank you for taking the time and posting such positive feedback. It is great to read that you and your family were satisfied with your stay at our hotel, and we are glad to share it with the entire team.

We offer a special rate for breakfast when already booked with the room reservation or confirmed during check in, otherwise the regular rate applies. We apologize for the misunderstanding and will certainly discuss it within our team to avoid similar situations in the future.

We look forward to welcoming you and your family again to the Park Inn by Radisson Zurich Airport!

Thank you and all the best,
Paul Franz, General Manager

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Reviewed June 29, 2013

I have been upgraded to the business room, which was nice. A room was trendy and colorful, of good size, with a good bad and sound control. A shower cabin, in fact, was inside the room, but it was design rather clever. No toiletries have been provided.
If you must leave before a breakfast starts, they will give you coffee and croissant.
Shuttle service is effective (~10 minutes from the airport), staff is excellent - to the best swiss standards.

  • Stayed: November 2012, traveled on business
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Thank HeidiCroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded July 7, 2013

Dear Guest,

Thank you for taking the time and posting such positive feedback. It is great to see, that you enjoyed your stay with us.

Of course we have several toiletries available on request, just let us know during your next visit and we will be happy to bring them up to your room.

We hope you can enjoy our American Buffet breakfast next time, which starts at 6am, but if you have to leave early again, we offer breakfast boxes for take away as a convenient alternative.

We are looking forward to welcoming you again!
Best regards from Zürich
Paul Franz, General Manager

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Reviewed June 28, 2013

You are quite spoilt for choice around Zurich airport if you have an early flight out. The Park Inn is clean, comfortable and reasonably good quality for the money you pay. Access from the airport is by shuttlebus - here is a negative as except for peak hours (05h00 to 10h00 and 18h00 to 20h00), there is only 1 bus per hour, so you can end up waiting a long time - watching the shuttles for the Hilton, Movenpick, NH, etc go by every 15 to 20 minutes!

Arriving at the hotel, the first thing you notice is that it has a Macdonalds in the lobby! In addition, it has its own restaurant and bar and overall, the food and service were good. The rooms are interesting - you walk straight into the bathroom and then into the bedroom - the shower is a cylinder that opens almost onto the bed - erotic thoguhst corss the mind, but then you realise that the two of you would need a combined waist size of less then 40" to fit into the shower together....

As is typical with airport hotels, it was quite noisy, especially as it seemed that a flight got cancelled late at night and a lot os disgruntled people arrived late, not bothering to try and keep the noise down. I found the room quite hot, it was too noisy with the window open and the fan system made little impression.

Room Tip: Try and get a room in the front, the back looks over a trucking yard and the trucks start moving ver...
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  • Stayed: June 2013, traveled on business
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Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded July 7, 2013

Dear Guest,

Thank you for taking time and posting your feedback on Tripadvisor. You are right, we have a McDonald’s next to our hotel with a direct access, it dates back to the year 2000 when our hotel was originally featured as the first McDonalds Hotel in the world, under the brand name of “Golden Arch Hotel”, before it was rebranded to Park Inn by Radisson.

Our free shuttle is running regularly every 30 minutes from 5am to 10am and from 6.15pm to 11.30pm, and every 40 minutes outside these peak times. As an alternative, you can also use the public bus no. 510 from the airport to our hotel, the bus stops on the opposite side of the road.

Thank you for your comments regarding our room design, and for sharing your ideas!

We are looking forward to welcoming you again and remain
with best regards
Paul Franz, General Manager

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Reviewed June 13, 2013

located centrally for most of the tourist locations.stayed there with my family for 3 days in may 2013.easy access from airport including pick up and drop.break fast complimentary continental.spacious rooms for family.

  • Stayed: May 2013, traveled with family
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1  Thank sabirmuliyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded June 17, 2013

Dear Guests,

thank you very much for taking time and posting your feedback. It is great to see you were satisfied with your stay at our hotel and with the location. We look forward to welcoming you and your family again in the future.

Thank you and best wishes,
Paul Franz, General Manager

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Reviewed June 12, 2013

I use this hotel when I am in Zurich for business, and have to say that I have never had any problems that the staff are unable to fix.
I have stayed for 1-3 nights every 2-3 weeks for the last 9 months, and although usually the stay is perfect, this last time there were issues with my in room media which took an entire 24 hours to sort out. The staff were very accomodating however, and removed the business class room upgrade from my bill without me having to ask.
The hotel is a 10 minute bus ride away from ZRH airport, which is served by busses, trams and trains both into the city (Zurich HB) and other European cities. The bus is fairly frequent, but dont forget the timetable as there are some times mid afternoon where it goes down to 1 bus an hour.
The hotel is located across the road from the Holiday Inn Express ZRH, a large Migros or Coop supermarket, and Aldi and a Subway. If you walk 5 minutes up the road (turning right out of the hotel) there is a Valentino pizza and pasta restaurant which does an all you can eat for 14.95 CHF which is incredible value. Its open from 6pm for dinner, but gets really busy around 7pm.
The rooms are bright, clean and quiet and the beds are super comfy.
Despite not being in the city, its certainly my preferred hotel whilst in Zurich for business.

Room Tip: Ask for a room facing the main road rather than the runway.
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  • Stayed: June 2013, traveled on business
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Thank hollybest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded June 17, 2013

Dear Guest,

many thanks for taking time and posting such positive feedback and giving so much information about our hotel on Tripadvisor.

It is a pleasure to see that you enjoyed your free upgrade in our hotel, as a little compensation for the issue with your in room media.

We are looking forward to welcoming you again at the Park Inn by Radisson Zurich Airport.

Best regards
Paul Franz, General Manager

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Reviewed June 11, 2013

From the free shuttle bus to the airport to the iPod dock next to the bed and free wifi, this hotel has something for everyone. It is also near a small business park with a Migros, Aldi, Subway and others. Right next door is a McDonalds and it has a Michelin recommended restaurant. This is perfect for anyone with an early flight form Zürich airport or who want to start/finish their trip a bit early.

  • Stayed: June 2013, traveled with family
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Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulFranz, General Manager at Park Inn by Radisson Zurich Airport, responded to this reviewResponded June 17, 2013

Dear Guest,

many thanks for posting the nice feedback about your stay at our hotel!

We are looking forward to welcoming you again, in case your next flight is not too early, you can enjoy our Premium Elite beds a little bit longer!

All the best,
Paul Franz, General Manager

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Additional Information about Park Inn by Radisson Zurich Airport

Address: Flughofstrasse 75, Rumlang 8153, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Rumlang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Rumlang
Price Range: $99 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn by Radisson Zurich Airport 4*
Number of rooms: 210
Official Description (provided by the hotel):
The perfect choice after a day of flying, this hotel near the Zurich Airport offers comfortable rooms a new lobby, lounge and a great Bocca Buona which is all about pizza, pasta e basta! ... more   less 
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Also Known As:
Park Inn By Radisson Zurich Airport Hotel Rumlang
Park Inn Rumlang
Zurich Airport Park Inn
Park Inn By Radisson Zurich Airport Canton Of Zurich/Rumlang

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