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“Beautiful but not for us!”

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Anantara Si Kao Resort
Ranked #1 of 3 Hotels in Sikao
Certificate of Excellence
Reviewed January 20, 2012

We stayed in January 2012 at this beautiful location and excellent hotel. We could not fault anything about the quality management or service befitting a well respected group and therefore at minimum would have to rate the hotel as very good.

Unfortunately for us, a retired couple, the policy of the hotel seems to have been to contract a large number of their rooms to a particular Scandinavian travel group. They in their turn would appear to have marketed the hotel as family friendly and therefore it was like staying in a cross between a childrens party and a kindergarten. We have nothing against kids in reasonable numbers but this was totally unbalanced particularly for a 5star spa hotel.

So have a great time if you have kids otherwise beware paradise lost!

Room Tip: Ocean view deluxe beautiful
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  • Stayed: January 2012, traveled as a couple
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8  Thank LondonValPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten J, General Manager at Anantara Si Kao Resort, responded to this reviewResponded February 15, 2012

Dear Valued Guest
Thank very much for taking the time to write to us and provide us with your feedback. I am very pleased to read your feedback on our beautiful location as well as resort in general that I will share with my team here in Si Kao. As you very rightly mention, we do over the months November to April have a high number of families enjoying their stays here with us. During the rest of the year however, we are significantly more quiet yet still have all facilities available for our guests to enjoy. Your opinion is very important to us and we sincerely look forward hopefully welcome you back again possibly over a different period.
Kind regards
Morten Junior

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878 - 884 of 1,393 reviews

Reviewed January 18, 2012

been in sikao last year:magic,wonderful, peace,elegance.
now they have a contract with tui and became a children village:children screaming at the pool (which wonderful bubble were closed) from 10am to 16 pm without a lifeguard.children screaming all the time.
The elegant room was filled with two caste bed for children.
5 stars maybe,but only for families with babies.
For sure no more for a quiet honeymoon.
food and cleanliness ok,but the prices are too high for a family with children village and a problem is millions of mosquitos.

  • Stayed: January 2012, traveled as a couple
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5  Thank flincoyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

Very beautiful hotel in extreamly beautiful surroundings in the middle of nowhere. We loved the hotel area and also the hotel room, which were also big enough with tasty decor. Good food and drinks, but quite expensive, because there are no other options in neigbourhood. Roomservice works well. Not enough sunbeds. Lot's of small children in hotelarea. Good opportunities for jogging and canoeing. Small gym. Good spa.

  • Stayed: January 2012, traveled with family
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1  Thank Inka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten J, General Manager at Anantara Si Kao Resort, responded to this reviewResponded February 15, 2012

Dear Valued Guest
Thank very much for your feedback. I am very happy to read that you had a wonderful stay here with us. I will of course share this with my team, also we have looked into the lack of sun beds and have since added new once in different areas. We hope to welcome you back and please do let me know should you need any assistance.
Kind regards
Morten Junior

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Reviewed January 1, 2012

Stayed over New Year in an ocean view room. The service was pretty sub standard aside from the team in Aqua restaurant. Poolside was usually a mess with plates and empty glasses left around, similarly in the beach house.

Room had a broken toilet seat, phone rang on and off where we ended up taking the phone off the hook - complained but nothing was done.

Water sports equipment was good and great for it to be free.

Food was also generally nice, albeit a little inconsistent - having to send some food back to the kitchen. New Year dinner was a bit chaotic, they didn't seem too sure where to seat people and drinks were a bit of a pain - and chasing us to sign a drinks bill back at our room 1 hour later was a bit much.... It could have waited til morning (1 beer, soft drink and water). We also had to book for it, even though it was a mandatory part of staying... Just tight in my opinion!

English also seemed a bit of a problem, often getting the wrong thing instead of the staff seeking clarification. Happened at least 3 times in 4 days with food and drinks.
Reserving of tables for buffets was a little strange...and being asked to leave unmarked empty tables because they were 'reserved' is just not on.

If you want a seat at the pool get there early, didn't seem to be enough seats even though the hotel didn't appear full. Could probably do with an additional deeper pool for kids. And the beach is a bit average, shells make it difficult to swim at low tide, so jumping a kayak across to the other side was good to do.

I won't go back, and I probably wouldn't recommend the place either... Sorry guys, easy things to sort out, but sort out you must!

  • Stayed: December 2011
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1  Thank kiwi_damian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten J, General Manager at Anantara Si Kao Resort, responded to this reviewResponded February 15, 2012

Dear Valued Guest

I would like to thank you for taking the time to write and express the pros and cons that you encountered during your stay at the resort. I do apologies for the shortfalls in our service as you are absolutely right that timings, cleaning as well as correctness of order taking has to be swift and correct. Yes we do over the months November until April have a high number of families enjoying their stays here with us, many of whom are from the Scandinavia countries. Your positive comment has also been passed on to our Acqua Team, thank you! Please rest assured we are actively looking into all the points you raised with regards to English knowledge of our associates, having an additional pool and well as additional seats around the resort. Your opinion is very important to us and we look forward to hopefully welcome you back one day.
Kind regards
Morten Junior

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Reviewed December 29, 2011

I so desperately did not want to believe the other reviewers about the tour groups at this lovely hotel, but unfortunately everything that is said is true, which is why my rating is not as high as it should be. My husband and I had booked this as a pre-Xmas getaway with our son, my last chance to fly before I am too pregnant, and booked through Mr and Mrs Smith, a company that specialises in boutique hotels.
The hotel itself delivers - it is a little far from Krabi airport, but we organised a private shuttle through the hotel, who were very helpful, before we arrived. It was a little more than we would have paid just turning up, but we knew it would be there and they had a toddler seat for our son, we didn't mind paying. Upon arrival, the hotel really is lovely. Set on the beach, it blends into its surroundings perfectly. Staff were friendly and gave us a very brief tour of the hotel, though often did not know the answer to our questions, which were basic.
Food prices were reasonable (except for milk - we paid a fortune over the few days for milk for our son). Breakfast was excellent.
The room was lovely. We had booked an extra bed, however when we arrived there was a sofa in our room the perfect size for a toddler bed, so we asked that be made up, which was great and didn't take up any more room. We had a view of the water and the islands, which was great. Bathroom is superb - love the bath in the middle of the room!
We saw a few signs around for the TUI company, one over the lounge bar which made us wonder if we were allowed to go in there. Didn't notice too much else at first, except for lots of people speaking Finnish and Swedish, which again, didn't bother us at all. It wasn't until by the pool the next day that it was in our face. A very large timetable up for all of the activities, young reps walking around making sure their guests were ok, but then the clincher - we had set up in a great spot for watching our son in the pool, which also seemed the perfect spot for the reps to set up their very large portable sound system and blast Scandinavian pop songs for a kids competition - the next day the same was used for Aqua aerobics - it was constant and not relaxing at all. We were also not informed of things that were happening around the hotel, such as nice buffets on the beach, which all the package tourists seemed to know about, seems their rep had more info than the hotel staff!! We took a day trip to the 'exclusive' beach club owned by the hotel (which was a set of toilets and a bar/BBQ on a very nice part of the beach), we were told numbers were limited and we had to get in quick, which we did. Ended up when we got there they had rammed as many people on as possible so there weren't enough sunbeds for everyone - my family was the only one to miss out and we ended up on mats on the sand (which I wouldn't care about apart from the fact I am very pregnant, and we had paid to be there!!).
We live very close to Thailand and were hoping to find a regular holiday place to take our children when we had a few spare days. This, I'm afraid, will not be it. We will not return and I would not recommend it for anyone else, unless going as a part of the TUI company. I will also be writing to Mr and Mrs Smith - I wonder if they know this lovely hotel (which would deserve to be on their listings otherwise) know about this.

Room Tip: I think we booked a deluxe sea view.
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  • Stayed: December 2011, traveled with family
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3  Thank bg4777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten J, General Manager at Anantara Si Kao Resort, responded to this reviewResponded February 15, 2012

Dear Valued Guest
Thank you very much for taking the time to write your views / feedback on your recent stay here with us at Anantara Si Kao. We work hard on ensuring that all our guests leave with a fond memory and a few wonderful stories of their stay at our resort. As for the for the shortfalls in service during your trip to Koh Kradan, you are absolutely right that we should have had a sun bed ready for you, we since added new once in order to avoid this from happening again. It is also correct that we, over the high season November until April, have a high number of families enjoying their stays here with us, many of whom are from the Scandinavia countries. To ensure all our guest have as many choices available as possible we are currently looking into extending our resort children’s program as well as pool facilities. Thank you again for sharing your opinion with us and we look forward to earning your trust and business once again.
Kind regards
Morten Junior

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Reviewed December 29, 2011

We stayed here in November 2011, my wife and I and our adult daughter and her boyfriend. We had an initial disagreement with the reception staff over the terms of our booking which the hotel manager very graciously resolved in our favour when he arrived on the scene - even though he did not have to as he showed us how it was actually our own mistake.

Facilities and location are lovely but what really riled us was an almost Ryanair approach to revenue generation by charging for 'extras'. For example,the equivalent of €10 to attend a Yoga class. There was no extra cost to the hotel for this, this class is taught by a full time employee. Another example: great mention is made of a secluded island where the hotel also has facilities - but you are charged the equivalent of €25 for the boat trip there. I could go on. In Thailand, paying these sort of rates, you do not expect to be having to pay exorbitant prices for things that in other places would be included.

If you do stay there be sure to rent scooters and go out to the nearby village you pass on your way from Krabi airport, it is a local seaside resort of sorts, with a huge market.

  • Stayed: November 2011, traveled with family
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2  Thank knowledgeseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2011

We have just had a pleasant two-week holiday in Anantara Si Kao resort. The resort was some years ago called Amari Trang Beach. The most of the walls of the resort´s buildings are now olive green which mix very well with the lush gardens. Old pictures from the resort´s Amari era show the buildings having in the past mainly white painted walls. I guess that the nature of the resort was nearer to high-end luxury when it was newly built and run by Amari chain. However the resort remains a very comfortable base for a relaxing holiday. It has many well run activities for children and the area surrounding the hotel do not have any of the "normal" by-products of Thai tourism industry such as so called girl or boy bars. When staying in Anantara resort you can relax among beautiful nature and see village people lead their simple daily life.

As the previous reviewer pointed out the resort has begun receiving more package tourists who come mainly from the Scandinavia. The resort is therefore also labeled as a Blue Village Exotic resort for the TUI package tour group. TUI´s nice Scandinavian guides and their kids club characters such as the "super teddy bear" called Bamse are visible in the resort. They arrange e.g. water aerobics on the pool. There seems also still be staying an amount of independent guests from Western countries e.g. from Germany and also from Asia (especially during the week-ends). The resort remains quite a peaceful spot although of the package tourers because of its size and also the calm and quiet nature of TUI´s Scandinavian quests.

After arriving the first major impressions of the resort were the excellent and varied breakfast buffet and the comfy pool area. The beautiful blue tiled (different shades of blue tiles) pool is crowned with impressive cream coloured natural stone edges. It is nicest pool area I have ever visited. Only little shortcoming with the pool area was on the service side. I still wonder why the partly Western (that is Danish) pool bar staff was not greeting guests unless they were buying drinks from the bar. I preferred to drink only mineral water when in the pool and only time I was greeted by one of the bartenders was when I got a drink from the bar. This was kind of odd while I encountered the beach bar staff several times a day in the pool and hotel gardens. They only greeted when I greeted them first, not the other way around as it should be.

Resort´s beach area is also beautiful but the sea does not have turquoise coloured water like the beaches of the nearby islands. This is a result that the resort´s beach is located very near where a local little river flows into the sea. Otherwise the water of the beach is very good and safe for swimming and you enjoy beautiful sunsets from the beach bar. There are also free daily transports to the resort´s beach club in lovely Koh Kradan island where the sea has exactly "the right colour" as one sees on travel advertisements. Koh Kradan is also blessed with beautiful coral reefs for snorkelling.

The rooms are comfortable and have also romantic bathtubs and quality amenities such as aromatic wash and bath lotions in glass bottles. The televisions in the standard rooms were not updated to flat panel displays but it was not a problem as we did have a lot of other things to do and the old Panasonic tv sets did function fine and had a lot of foreign channels. There were also a safe big enough to fit a small personal computer. Some rooms of our family were missing some items as the hotel service directories or required maintenance for the A/C but generally we were very pleased with the rooms.

Something we were little disappointed on was the lack of practice of the cleaning ladies part of leaving the fresh towels on the beds in beautiful formations (such as wrapped as swans or elephants) as you see when you watch holiday pictures from some nice hotels. We received this nice guesture only when staying for a day trip in the Koh Kradan´s Seven Seas Resort which belongs to another hotel group. Otherwise the cleaning ladies in Anantara were very helpful and when asked also provided for the pillow menu and provided quickly for our favourite pillows from the menu.

The breakfast is served in the main restaurant Leelawadee where also the buffet lunches and dinners are organised. You may choose if you eat lunch or dinner a la carte or do you have the buffet. There is also a cosy beach bar with a library and above it there is an Italian restaurant called Acqua where the service was exceptionally attentive. The a la carte menu of Leelawadee and room service had a lot of different portions so one could survive two weeks with them while eating sometimes outside the hotel. The food was quite good and there were some nice healthy options as Japanese style tuna rolls too. The downside was that dining in the resort was a little pricey. Because of the secluded location of the resort the nearest other place where you can eat delicious Thai and Western food - served according the western standards - and tasting even better than the Anantara food is the above mentioned Seven Seas Resort in Koh Kradan island.

Nearby the Anantara resort lies the small beach village of Pak Meng where one can find a modestly decorated local restaurant called Yok York. In this village restaurant there were only two copies of English language menus and you could also while dining watch little harmless lizards on the terrace´s pillars. Quite a few Anantara´s Scandinavian quests took taxi-van from the resort to eat in Yok York restaurant for it´s authentic Thai food and for little lower prices than in the resort. During the week--ends Pak Meng village is visited by the Thai people from the surronding Trang province and also the other village restaurants are more vibrant then.

The Anantara resort has as small supermarket where you can buy souvenirs and beverages. The prices may be up to five times more than in the local shops. Only big Western standard supermarket in the whole nearby area is located in the capital of the province - the Trang city - that is 40 kilometers from the resort. One could hire a taxi-van to visit the supermarket and other Western style shops which are located in a middle-sized shopping mall called Robinsons. The resort did organize a free transport to the mall once a weak as well. In this supermarket you could buy among others quality food products such as vines, Western style fruits such as apples and chocolate. Don´t even dream on finding any kind of chocolate bars such as Ritter Sport in Pak Meng´s tiny Thai style supermarkets.

The Anantara spa was quite good and had also available some International and Indian style treatments. The spa also had treatment points in the lovely beach garden and in resort´s beach club in Koh Kradan. I would however recommend the Thai style treatments because the therapists were not clearly educated in the West. The International and Indian style treatments were not available during the final part of our stay because the Indian doctor who was also helping to organize the spa did go back to India and they didn´t get an immediate replacement for him. This is why I was not able to end my holiday with a special lymphatic massage as they were temporarily only able to provide for the Thai massages. However the Anantara spa products such as different scrubs were also available to buy in the resort´s little supermarket. I very much like the Coco scrub which I bought to take home with me.

We did also use the brand new tennis court in the hotel garden and there is also the possibility to play table tennis and mini golf. The tennis court and the mini golf course are situated in a lovely spot of the hotel´s garden which makes the playing even more enjoyable.

There were also some major downsides as regards our stay in the hotel. Because of the fact that hotel corridors and other public areas of the resort are outside space directly in connection with the tropical nature we had during nights some little animals visiting our room such as a cockroach and a middle size grasshopper. Also one other room of our family was visited by a cockroach. I would not wait to see them in a hotel of this level. However the hotel did a good job to keep the snakes outside the area by fogging the gardens and there were no snakes ever visible in the hotel grounds.

As regards the even smaller wildlife the sand on the hotel beach garden was hustling and bustling with the tiny sandflies and these did on occasions get to our beds with us. At least one of the Scandinavian guests needed to consult the resorts´s Indian doctor because the sandflies bites had caused small red pimples all over her body. This was maby also partly result of the fact that the resort staff did change sheets for long staying package tourists only twice a week and sandflies could therefore remain in the bedclothes for several nights. After we saw the nasty bites of the Scandinavian quest and also found one sandfly jumping in our bed we asked the resort staff to change our sheets every day. The bitten lady was also told by the hotel doctor to keep the A/C off during the day because the sandflies cannot survive in a hot conditions and using the A/C was helping them to survive in the rooms. I believe that the resort could have done more to prevent the problems with sandflybites by more frequently changing the sheets and informing about the good practise with the A/C.

We did also rent bicycles from the resort to explore more the nearby national park area near the hotel. The resort has an excellent location for bicycling as the road trough the national park is in a good condition and there is very little traffic during the wee. Some of the bicycles were quite new but the staff seemed not to be trained to maintain them nor given the simplest tools to e.g. lower or raise the seats of the bikes. They had only one air pump and could therefore not give us any pump with us. After an hour´s cycling we had a nearly flat tyre in one bicycle. We had to cycle back to the resort very quickly with almost flat tyre because there were no pump nor tire-fixing kit was provided. As a positive side goog cycling helmets were provided and fitted with the bicycles.

The little air-conditioned gym of the resort had nice view to the garden. There were among others two proper running machines where you can jog and watch the news from the tv. The exercise bike was on the other hand poorly maintained and made a loud noise when used (this kind of thing is typical to many hotel gyms). As a nice extra touch mineral water was provided by the resort in the gym.

Another nice thing in the resort which requires to be mentioned is the See Bees shop near the spa that sells all kind of diving, snorkelling and beach equipment such as diving and snorkeling masks, goggles and beachwalkers. They also arrange diving drips and instructions. Their nice manners and their professional tips for snorkelling was maybe the best service experiment during my stay in Anantara resort.

Room Tip: Garden side ground floor rooms near the pool are comfortable with terrases and minimum need to klimb...
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  • Stayed: November 2011, traveled with family
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8  Thank matka123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anantara Si Kao Resort

Address: 198-199 Moo5, Had Pak Meng - Changlang Road | Changlang beach, Maifad, Sikao 92150, Thailand (Formerly Anantara Si Kao Resort & Spa)
Location: Thailand > Trang Province > Sikao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Sikao
Price Range: $108 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Anantara Si Kao Resort 5*
Number of rooms: 139
Official Description (provided by the hotel):
Journey down the Andaman coast for a family vacation or memorable getaway and discover the natural beauty primed for fresh adventures. Explore an undiscovered corner of Thailand with a host of authentic natural and cultural wonders while surrendering to a state of bliss at Anantara Si Kao Resort. Anantara Si Kao is set on serene Changlang Beach, just one hour and 15 minutes from Krabi International Airport. The region around Si Kao has remained largely unchanged for centuries. Visit some of the finest beaches in Asia, many completely deserted, while exploring the over 45 pristine islands of Trang province. Gain insight into the real Thailand as you get acquainted with the charms of a refreshingly un-commercial town. ... more   less 
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Also Known As:
Anantara Si Kao Resort And Spa
Anantara Si Kao Hotel Sikao
Anantara Si Kao Spa
Anantara Si Kao Resort Thailand/Sikao, Trang Province

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