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“Excellent apartment” 4 of 5 bubbles
Review of Meriton Serviced Apartments George Street, Parramatta

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Meriton Serviced Apartments George Street, Parramatta
Ranked #2 of 11 Hotels in Parramatta
Auckland Region, New Zealand
Level Contributor
133 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Excellent apartment”
4 of 5 bubbles Reviewed March 19, 2013

We had three apartments booked for the weekend for my sons wedding. The riverside apartments we had were lovely, with great outlook over the Parramatta river and ferry terminal. The complex has pretty gardens, excellent pool and gym.

Room Tip: Just ask. The staff a very helpful and accommodating.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karori12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 21, 2013
Dear Karori12,

Congratulations on your son’s wedding!

Thank you for taking the time to write a review of your stay here at Meriton Serviced Apartments, Parramatta.

As a Senior Contributor for Trip advisor we recognise your knowledge of great service and facilities through your experiences at several different properties, and we are thrilled to hear that you enjoyed your stay with us! As an accommodation provider our aim is to ensure that all guests have the most comfortable and enjoyable stay possible.

Once again, thank you for your fantastic feedback; we look forward to welcoming you back to Meriton Parramatta on your next return to Sydney!

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,759 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (434)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Australia
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

It was a terrific venue for our group of friends. We used the BBQ facilities in the courtyard for a gathering one evening. The view from our room was of the car park and the street noise echoed quite loudly during the night and early morning. It is a terrific location right on the river and close to so many great places to eat.
Our room was well appointed and spacious and clean except for a tiny bit of mould in the shower grout.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Esther A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 21, 2013
Dear Esther A,

Thank you for taking the time to provide your valued feedback on tripadvisor.

I am pleased that you took advantage of some of the facilities we offer here at Meriton Parramatta. There is nothing better than a BBQ with friends in beautiful surroundings.

I do apologise if you were disturbed by the street noise during your stay. I have placed a preference note on your profile to request a room away from the car park for your next visit as this will avoid any noise interference from the street.

Please kindly note, that I have passed your comments regarding the mould in the shower on to our Housekeeping Manager, though our Housekeeping team prides itself on superior service, in this case there was a oversight, and I do apologise.

Besides the concerns raised it is wonderful to see you did enjoy your stay with us, and we look forward to welcoming you back soon.

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed March 12, 2013

Good things: location near to city centre, ferry access right behind the building, train station just 7min walk away. Spacious 3bedrooms.
Bad things: belcony doors are not sound proof enough can still hear the traffic on high floors, cockroach everywhere in the garden, all supposedly king beds are 2single beds zipped in the middle because apparently they only have single bed mattresses. 2bedroom living room too small.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank le_advisor68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 21, 2013
Dear Jademsw,

Thank you for your review.

Please be assured that we are committed to continuously improving our product and service to enhance our guest comfort levels, and it is through feedback like yours that we are able to do so.

I apologise about the street noise, there is nothing we want less than our guests to be disturbed by noise on their break away from home.

In regards to the unwelcomed pests, we are currently completing a full pest control on the property which should rid our gardens of these pests.

Meriton properties all offer the option to our guests to have the bedding split into king singles. We place mattress protectors under the sheets to minimise the seam on our king beds. We are continually trying to improve our service to our Guest as our Guest comfort is paramount.

As you have mentioned our property is well situated providing a wide of shopping and dining in Parramatta and easy access to other facilities in the city centre, via the train or ferry.
Thank you once again for your feedback, and we hope to welcome you back soon!

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 11, 2013 via mobile

I stayed in a 2 bedroom apartment (garden view) I felt at home straight away with 2 level apartment.

The bed was like sleeping on clouds - although was discusted with a present left on the bed peice (mat) (a green boogy lol) there would be enough room for 4 people without feeling Ontop of each other - although there was only 2 people who stayed on this occasion.

The wifi was good (when it worked) I rang for assistance 3 times but gave up. Then when checking out I again told them but basically recieved a shrug of the shoulder (because they had the money)

Walking distance to Westfield and church street (amazing cafe and bar strip)

The ferry is just on the river - which is a fantastic way to get into the city!

Enjoyed my stay and hope to experience meriton apartments in the future.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Danistyles85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 21, 2013
Dear Danistyles85,

Thank you for taking the time to provide a thorough review on trip advisor.

I am thrilled to hear that you enjoyed your stay with us! As an accommodation provider our aim is to ensure that all guests have the most comfortable and enjoyable stay possible, and your comment that you felt right at home is a testament to that!

Please allow me to offer my sincere apologies for your apartment not being up to our regular high standard of cleanliness. I was shocked and disappointed to read your comments that an unwelcomed surprise was found on your bed. Our Housekeeping team prides itself on being diligent and thorough. Please kindly note, that I have passed your comments on to our Housekeeping Manager to ensure procedures are put into place to prevent re-occurrences of such.

In regards to the WI-Fi please be assured that it is not our intention to take your money with no regard for the service. I apologise if this is the feeling you received. Our wifi is provided by an external internet provider, and we will raise your concerns with them directly. We will also address this with our in house staff so they can actively assist should any issues occur.

As you have mentioned our property is well situated providing a wide of shopping and dining in Parramatta and easy access to multiple transport services such as the ferry or trains.
Thank you once again for your feedback and we do hope we have the opportunity to welcome you back to your home away from home - Meriton Serviced Apartments Parramatta.

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 9, 2013 via mobile

We chose to stay in Parramatta because of its excellent transport links to Sydney and the Blue Mountains. The Meriton ticked all the boxes for us. We stayed for just over a month in a 1 bed apartment, with balcony overlooking the River Parramatta . From checking in ( we were suffering serious jet lag ) to when we checked out the staff couldn't have been more friendly and helpful. The apartment was very well equipped, very clean and comfortable. Also it is a very secure building which gives you peace of mind. We didn't use the gym but I used the pool most days which was ideal. The ferry wharf is only metres away from the rear entrance and we had a relaxing sail down the River Parramatta to Sydney several times during our stay.
I would recommend these apartments to everyone.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessie2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 17, 2013
Dear Jessie2907,

Thank you for choosing to stay with us at Meriton Parramatta.

It’s fantastic to hear Meriton ticked all the boxes for your month stay. It would have been wonderful to sit outside on the balcony which overlooked the Parramatta river.

Thank you for acknowledging the staff at our apartments. They are a dedicated team committed to ensuring our guests leave with great memories. I have passed your kind words onto all the Staff.

As you have advised we are only meters from the ferry terminal which runs regularly and which gets you into the heart of Sydney CBD in under 1 hour.

Thank-you for your recommendation and hope to welcome you back to Meriton Parramatta in the near future.

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed March 9, 2013

Second time we have stayed in this Meriton Property for business. Been a fan of theirs and stayed at others. When we were here 12 months ago,perfect-location and service for what we needed.This time however,a number of issues due to bad housekeeping. it was a business trip,and we stayed for 6 nights.Second day,we had no bathmat,the floor in the Bathroom was unswept......maybe they forgot,we lived. Third day,still no bathmat,still dirty floor again in the bathroom..... but Housekeeping left extra Handtowels on the side of the Bath....to use as bathmat,I presume. We told the service desk,and explained.On the 4th night after been out all day,we came back at 7pm to an unmade bed!! Too tired to complain but we mentioned to the Desk,again about the issues with Housekeeping.
So,the location is still perfect for what we need and still have faith in the group,BUT it will be a great pity if management looses their grip on the basics like Housekeeping.

Room Tip: The Riverview Apartments are excellent!!!A walk along the river after dinner is a great way to get b...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank mkma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 11, 2013
Dear mkma,

Thank you for choosing to stay at Meriton Serviced Apartments Parramatta.

I am thrilled to read that you enjoyed your river view apartment which is directly opposite the Parramatta river cat and Fabulous riverside restaurants.

The Housekeeping Manager and myself were disappointed that our usual high standards of cleaning had been overlooked on this occasion, for which I do apologise. The only explanation I can offer is the room was unfortunately not cleaned to Meritons normal high standard. I have raised this with the Housekeeping staff to ensure that this situation does not re-occur in the future.

Thank you for bringing your concerns to our attention and we look forward to welcoming you back to Meriton Parramatta in the near future.

Kind Regards

Sam A
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taree
1 review
5 of 5 bubbles Reviewed March 7, 2013

We stayed one night before a trip to Lord Howe Island and wished we had just stayed the whole
time right in Parramatta. I left my toothbrush recharge stand in the room and when we got home I called them - they didn't find it in their lost and found, but insisted on checking with housekeeping.
They took my phone number and lo and behold they had found it, calling me back the same day!
I received it in the mail two days later! Thanks so much to Nan and Danielle, excellent service!!!
We'll be back. Thanks again. Judy

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parramatta M, Manager at Meriton Serviced Apartments George Street, Parramatta, responded to this review, March 11, 2013
Dear Judy W,

Thank you for having taken the time to write us such a glowing review.

I have passed on your comments to our Front Desk team about the quick turnaround with calling you in regards to the tooth bush they are happy to assist in any way they can.

Our staff strive and take pride in offering the best service that we can offer to our guests so your compliments are definitely an affirmation for us.

Looking forward to your next return!

Yours sincerely

Sam Agha
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments George Street, Parramatta

Property: Meriton Serviced Apartments George Street, Parramatta
Address: 180 George St, Parramatta, New South Wales 2150, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Parramatta
#2 Luxury Hotel in Parramatta
#4 Business Hotel in Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Meriton Serviced Apartments George Street, Parramatta 5*
Number of rooms: 202
Official Description (provided by the hotel):
Whether you arrive by train, bus, taxi or ferry, you will be treated to a warm and friendly welcome into our beautiful establishment 24 hours a day by a team of dedicated and hospitable staff, including an onsite porter. Be treated to a luxurious stay in our beautifully appointed, oversized suites that boast a contemporary modern design, fine furnishings, superior bedding and a fully equipped gourmet kitchen, which gives you the opportunity to prepare and enjoy your favourite meal whilst away from home. You will be delighted with the scenic view of lush leafy green trees lining the banks of Parramatta River, right from the comfort of your own self-contained Modern Suite or choose to indulge with a sweeping view of the iconic Sydney city skyline from our City Suites. Enjoy being pampered in designer bathroom amenities and rejuvenate the mind, body and soul in our fully-equipped gym, lap pool, spa and sauna. Lounge in the warm Sydney weather in our lovely courtyard or cook up a storm with our BBQ facilities. Experience exceptional daily servicing as our housekeeping go above and beyond to deliver a luxury stay. All of our suites are fitted with a high-speed Wi-Fi network, perfect for the leisure and corporate traveller wanting to check their emails, keep up to date with friends and family or simply browse the web. Situated within a busy corporate precinct, Meriton Serviced Apartments George Street, Parramatta provides a conveniently located and luxury accommodation option only moments from the office. If retail therapy is in order, head over to the nearby Westfield Parramatta, Australia's third largest shopping complex with over 400 boutique retail stores to shop at. Experience Parramatta's popular, cosmopolitan dining and entertainment scene on Church Street, which is only a 5-10 minute walk away, catch a live show at Parramatta's Riverside Theatre or make the most of Parramatta's free shuttle bus, which runs every 10 minutes to transport you around the area. Enjoy a scenic trip to Sydney's CBD cruising Parramatta River on the river cat or reconnect with nature at nearby Parramatta Park as you stroll through peaceful open spaces soaking up the sun. Take part in a range of leisure activities at the Olympic Park Showground only moments away, where you can polish up your tennis skills, make a splash at the aquatic centre and enjoy the fresh breeze as you cycle through the precinct. Immerse yourself in a sophisticated, modern and stylish accommodation choice in one of Sydney's thriving suburbs and stay at Meriton Serviced Apartments - George Street, Parramatta. ... more   less 
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Also Known As:
Meriton Serviced Apartments Parramatta Hotel Parramatta
Meriton Westport Apartments Hotel Parramatta

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