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“Great Stay”

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PARKROYAL Parramatta
Ranked #3 of 12 Hotels in Parramatta
Certificate of Excellence
Perth, Australia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Stay”
Reviewed January 8, 2014

My partner and I had a great stay in the Park Royal Paramatta over New Year, the staff were very friendly, hotel room really nice, all the amenities you require. Close to Train Station and Ferry and very close to nice restaurants and bars. The only thing was the bar in the hotel closed quite early in the evening. Apart from that had a great stay!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamWilliams86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, January 12, 2014
Dear SamWilliams86,

Thank you for your wonderful review. Our PARKROYAL team are happy that you enjoyed your experience with us to celebrate the 2014 New Year! We pride ourselves on the service provided by our PARKROYAL Associates and we pleased that our team welcomed into our PARKROYAL home.

We look forward to the opportunity to welcome you back to the PARKROYAL Parramatta. On your next visit we trust you will be able to enjoy more of Parramatta and our hotel bar, BAR: 30. Recommencing in February 2014 we will have our live music on Friday and Saturday nights which is a popular attraction in the local area.

Warm Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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851 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 7, 2014

Very clean room with all the commodities including daily filter coffee, milk and biscuits, comfortable bed, excellent-impeccable service from the housekeeping staff to the reception and convenient location in Parramatta. Need to add anything else?

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgeliperis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, January 12, 2014
Dear Georgeliperis,

Thank you for your wonderful review. We are pleased that our accommodation rooms and amenities provided you with a memorable stay and that you were able to take advantage of our central location in Parramatta.

We look forward to the opportunity to welcome you back in the near future.

Warm Regards,

Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed January 6, 2014

We had a very pleasant stay at Park Royal Parramatta. The staff members were very helpful and met our needs to the dot. My family and I stayed there for three nights during the Christmas holiday season and we have no complaints, whatsoever. The location, ambience and the hotel restaurant were all top class. Full marks to every aspect and we would like to stay once again, when the next opportunity arises.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hari H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, January 12, 2014
Dear Hari H,

Thank you for taking the time to review your recent experience at PARKROYAL Parramatta. We truly appreciate when guests take the time to review their stay. Our team are happy you and your family had a memorable stay with us during the 2013 holiday period.

We look forward to the opportunity to welcome you and your family back into our PARKROYAL Parramatta home in the near future.

Warm Regards,

Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yeppoon, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014 via mobile

My partner and I stayed here for 10 nights over Christmas. We really enjoyed our stay- room was modern and very clean and staff serviced it daily to a high standard. The hotel is in a perfect location with Church street less than a minutes stroll to a huge selection of restaurants and Westfield only about 10 minutes walk away. Every single staff member we encountered were friendly and went out of their way to be helpful and make our stay enjoyable. We scored a great deal on Wotif as a mystery deal and although parking wasn't included, the staff discounted the rate to $12 per day as we booked in for a longer stay, which still made it great value. The buffet breakfast for Christmas Day was delish, although the coffee from the machines tasted horrible. Overall a fantastic stay and we would definitely consider a return visit.

Stayed December 2013, traveled as a couple
Helpful?
Thank Sarz8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, January 5, 2014
Dear Sarz8,

Thank you for your delightful review. We truly appreciate when guests take the time to provide us with feedback of their PARKROYAL experience and we are delighted that we were able to make PARKROYAL Parramatta your home away from home for the holiday period.

Our Restaurant, Bars and Events Manager will investigate the problem with the coffee is this is very unusual for our coffee maker.

We look forward to the opportunity to welcome you back to the PARKROYAL Parramatta in the near future.

Warm Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahti, Finland
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 2, 2014

Good, clean, modern hotel with nice staff. Vicky was so lovely and helpful at the reception! Room quite small but cleam and had everything we needed. Location is excellent if you want to stay in Parramatta. Nice restaurants nearby. Pool is quite moderate.

Helpful?
Thank MrsMasalin
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, January 5, 2014
Dear MrsMasalin,

Thank you for your lovely review. We are happy that you enjoyed your experience with us and were able to explore Parramatta. Vicky is our Assistant Front Office Manager and we are truly lucky to have her leading our Front Office team.

We look forward to the opportunity to welcome you back in the near future.

Warm Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Forster, Australia
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 29, 2013

I love staying at the Parkroyal at Parramatta the staff are always friendly and helpful and go the extra mile. I am also a member of GHA and get treated like a king.
All major restaurants are within walking distance if you don't want to dine in. The breakfast buffet is one of the best with a large selection and always fresh.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiga01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, December 30, 2013
Dear tiga01,

Thank you for your delightful review. We truly appreciate when guests take the time to review their experience with us.

We are pleased that you are a member of GHA Discovery and are receiving your benefits during your stay. We hope you have had the opportunity to redeem a Local Experience.

We look forward to welcoming you back into our PARKROYAL Parramatta home in 2014!

Warm Regards,

Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathurst, New South Wales, Australia
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 29, 2013

My family and I stay at the Parkroyal whenever we are going to Sydney. We stay here throughout the NRL football season and the staff are fantastic all knowing us by name. The weekend fuel package is great value for money. Would not stay anywhere else.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, December 29, 2013
Dear Belinda S,

Thank you for your wonderful review. We are delighted that you are one of our loyal PARKROYAL guests and our team enjoy welcoming you back on each of your stays!

We look forward to welcoming you back into our PARKROYAL Parramatta home in 2014.

Happy New Year!

Warm Regards,

Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Parramatta

Property: PARKROYAL Parramatta
Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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