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“A cut above the rest”

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PARKROYAL Parramatta
Ranked #4 of 12 Hotels in Parramatta
Certificate of Excellence
Bathurst, Australia
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A cut above the rest”
Reviewed July 9, 2013

We should of stayed here the first night of our visit to Sydney as well! Everyone was very helpful, with every detail covered, the rooms were exceptionally clean, the pillows were king size, the mattress was quality which is everything you need when travelling and pregnant. I ordered mock tails downstairs at the bar and asked if they could be brought up to my room and it wasn't an issue, in fact she apologized because the wait was going to be 5 min!! We were so impressed with the overall facilities and friendliness that we have joined the club. Should of had dinner at the impressive restaurant but chose to eat around the corner with a choice of at least 20 restaurants, (at one which was the worst i have ever been to). Late checkout and car parking until 3pm. We will be back.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, July 21, 2013
Dear Michelle K,

Thank you for your wonderful feedback. We truly appreciate you taking the time to share your experience and our team were all excited to hear that you had a memorable stay with us and that our team were able help make PARKROYAL Parramatta your home away from home for this stay.

We look forward to the opportunity to welcome you back soon with your new family.

Warm Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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872 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
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English first
Brisbane, Australia
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2013

Stayed one night while attending event at Sydney Olympic Park. Great room (2 double beds for myself, husband and daughter) with everything you could want. Great service from staff. Got a great deal online "The fuel package" - room plus free parking, buffet breakfasts and a fuel voucher - excellent value. Easy 15 min drive to Olympic Park (or train ride). Very close walk to dozens of restaurants and shops in Church St.

Room Tip: Look out for packages online - they get cheaper the closer you get to the date.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millie00044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, July 13, 2013
Dear millie00044,

Thank you for your wonderful review. Our team were excited to hear that you and your family were able to enjoy the Parramatta Fuel Package and were able to explore the local Parramatta area.

We look forward to welcoming you all back soon.

Warm Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level 6 Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed July 7, 2013

I was staying here because it's a short distance to Olympic Park. We were greatest by very friendly staff that completed our check in under 10 min. The rooms are clean, spacious and well appointed. We had a big day so decided to stay in and order room service for dinner. I never write a review that mentions room service but it was a real stand out from what we were used to. We ordered a 3 course dinner that took no time to get to our room. The portions were large and it averaged out at $42(AUD) per person, not bad. The underground parking so handy and was validated before we left. Will and would recommend staying here again.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank McPlump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, July 13, 2013
Dear McPlump,

Thank you for your wonderful review! We are excited to read that your experience at the PARKROYAL Parramatta was memorable.

We were pleased to hear that you enjoyed your dinner through In Room Dining and our guest rooms provided you with a home away from home while you attended an event at Olympic Park.

We look forward to the opportunity to welcome you back in the near future.
Warm Regards,
Michael Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 30, 2013

We had to stay in Sydney so we could save doubling a drive back down the coast and for a change decided on Parramatta. The Parkroyal is in a great position as the number of restaurants nearby have something for everyone. Ribs at Criniti's are always a favourite. The Parkroyal rooms are clean and not a bad size. The bathrooms are small but the shower had good pressure and was really hot. Staff were welcoming and the buffet breakfast was one of the best as there was a very good selection and excellent quality. We will stay there again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, July 4, 2013
Dear Diane F,
Thank you for your wonderful review. We truly appreciate you taking the time to review the PARKROYAL Parramatta. We were happy to hear that our Associates provided you with the warm PARKROYAL welcome and you were able to indulge in our buffet breakfast at TABLE:30.

PARKROYAL Parramatta is centrally located in Parramatta making it easy to access the local restaurants, bar and shopping districts.

We look forward to the opportunity to welcome you back to PARKROYAL Parramatta in the near future.

Warm Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange NSW
Level 6 Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 29, 2013

This hotel is definatly one of the better ones we have stayed at in the Paramatta area. We stayed here due to a wotif deal and I'm glad we did.
The rooms are clean and well maintained. The car park was easy to navigate around with decent sized car spaces.
The location is good, there are many choices of resturants close by.
All in all I would recommend this hotel to my friends and family.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyOrangeNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, July 4, 2013
Dear LucyOrangeNSW,

Thank you for taking the time to provide us with feedback of your recent experience at PARKROYAL Parramatta. Our team were excited to hear that you enjoyed your stay with us and were able to explore the local Parramatta area for restaurants, bars and shopping.

We look forward to the opportunity to welcome you, your family and friends back to PARKROYAL Parramatta in the near future.

Warm Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 12, 2013

I stayed in the hotel while on a work trip and found it to be very comfortable and convenient.
It is an easy walk from the train station and very close to lots of restaurants and cafes.
Check-in and check-out were smooth and quick, and the staff were very friendly.
Comfy bed, good shower pressure, clean room and foxtel also helped to make my quick trip quite pleasant.
Would stay again if in the area.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, June 17, 2013
Dear katlass,

Thank you for taking the time to provide feedback on your recent experience. We are pleased to hear that your experience was enjoyable. We hope you had time to explore the Parramatta area and the variety of restaurants, bars and shopping.

Our team were happy to hear that your interactions were friendly and efficient. We look forward to the opportunity to welcome you back in the near future.

Warm Regards,

Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2500
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 11, 2013

Stayed a night here thanks to a wotif mystery booking. This hotel was known as the Crowne Plaza a few years ago. I found my stay ok, nothing bad nothing great. Car parking cost me an extra $19.

On the 4th floor. Room has one of those older integrated into the wall air conditioners and controls of which there is no remote control for.

Location is pretty good. Especially if your going to Parramatta Stadium or to a nice restaurant on Church street.

They might want to keep an eye on making room on the driveway, it seemed to be cluttered with parked cars just sitting there with no sign of people checking in.

I do prefer to stay at a few other hotels in the region but it is ok if you can get a good rate

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelman2500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review, June 17, 2013
Dear Travelman2500,

Thank you for taking the time to provide us with feedback of your recent experience. We are continually looking for ways to improve the experience our guests receive and it is only with feedback from our valued guests that we can ensure we are improving in the correct areas.

PARKROYAL Parramatta is centrally located to local restaurants, shops and bars and a walk to Parramatta Stadium.

Our nightly parking rate is $19.00 however we do offer accommodation rates which include car parking. For your next stay, maybe try our most popular package, the Parramatta Fuel Package.

Thank you again for your feedback and we look forward to the opportunity to welcome you back again soon.

Warm Regards,
Michael Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Parramatta

Property: PARKROYAL Parramatta
Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Parramatta
#4 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 
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Also Known As:
Parkroyal Parramatta Hotel Parramatta

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