We have stayed at this hotel pre and post 2012 refurbishment. Each time we have been well satisfied with the value, customer service, and staff attitude. This is THE hotel to stay at in Parramatta. Check in and check out is friendly and efficient. Parking is reasonable. Rooms are quiet and very comfortable. If there was a complaint or minor irritation during this stay, it was that Mini-Bar staff did not check the mini-bar until about 6pm, followed by yet another staff member later in the evening to re-stock the fridge. Bit of a problem for the guest who is resting or preparing to go out, or the guest that had a hard day and wanted a cold drink only to find the fridge still had not been restocked. Did not worry me too much but from a hospitality viewpoint, this could be improved. All in all, this is a great property.
- Official Description (provided by the hotel):
- Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more less
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- Also Known As:
- Parkroyal Parramatta Hotel Parramatta