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“nice location!”

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Novotel Sydney Parramatta
Ranked #7 of 12 Hotels in Parramatta
Reviewed March 15, 2013

This was a very nice hotel in a great location, clean with everything you needed for a comfortable stay! However we were not able to get to our rooms before 4pm as they were not ready. We left our bags and walked to the nearby cafe for coffee, it was very hot and we had been travelling since 8am, would have been nice to get to our rooms a bit sooner!

Room Tip: Rooms at front have good views but can be noisy! Rooms at back are quieter!
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  • Stayed: March 2013, traveled with family
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1  Thank snillocdevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 15, 2013

A little on the fence about my stay.

I thought the rooms were spacious, clean, service was ok too. However, for 2 nights we were dined with food cooked in the hotel. In both nights, lamb cutlet or BBQ beef kebabs were served. And both dishes were overcooked and tough. I was expecting so much more from Aussie obviously.

It stained my opinion of the hotel quite a bit. But no big deal, plenty of bars and restaurants just across the bridge a walking distance away. So would I stay here again? Sure...but I'd steer clear of the meats ;)

  • Stayed: March 2013
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Thank iyazmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We stayed here using our complimentary night through Accor. We arrived at 11.30 and room wasn't ready, but as we needed to change and head to an athletics event, we asked about what facilities we could use. It was suggested that we could access the showers/changeroom in gym. We went off to have a bite to eat and on return I mentioned this to the front desk lady, she was very helpful and said they would just find a room that was ready. So we were given 1204 on the top floor. The room and bathroom were compact, though were nicely fitted out and had lovely view. Turned aircon off as was cold and couldn't work out how to alter. Shower over bath.Toilet directly behind door, not great and hot water just hot (<50 degrees). Secure parking underground and $14. We paid $19 for continental breakfast and full buffet is also available. Hotel is amongst Church street restaurant strip and couple door away from river and walk to ferry.

  • Stayed: March 2013, traveled as a couple
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Thank LisaC2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

This was our second stay at the Novotel Parramatta. Both times have been excellent. Love the location - just down from the wonderful restaurants in Church Street, a short walk to Parramatta Leagues Club and footy ground. Love the general feel of the hotel - clean and spacious, breakfasts were divive, staff were very friendly and helpful. We visit Parramatta a few times a year and we will definitely be staying at the Novotel.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Broadhursts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

This was a very disappointing hotel
- check in and check out was by an unfriendly man who provided no information about the hotel, breakfast, the area, etc. at check out he didn't even say hello and we had to direct the conversation, we left thinking the whole place was bizarre. We did talk to a lady on the front desk to get some information and was warm and helpful.
- The room was very dark and dated with a dingy shower over the bath and cracked walls. Lighting was very poor and noise from other rooms was constant
- breakfast at the restaurant was unpleasant, the hot food was generally in edible. This was the worst buffet breakfast I have had

  • Stayed: March 2013, traveled with family
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1  Thank DigbyDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

STAY AWAY FROM THIS HOTEL!!! When visited this hotel about a year ago it was owned by sebel and had the best weekend here. Novotel have destroyed it. Customer service was shocking. Extra hidden charges, repeatedly lied to, told we hadn't payed for breakfast to be included and were made to back to room to grab phone and prove it (we had paid), room service just walking into room without knocking early morning (didnt even have the chance to put do not disturb), front desk staff very rude. Room not clean, mirror in bathroom horribly hard to look at because of light, iron didn't work. Really really disappointed and still waiting for bond to be returned after almost a week after checking out!

Room Tip: Don't stay here!
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  • Stayed: March 2013, traveled as a couple
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2  Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

  • Stayed: February 2013, traveled on business
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Thank ge0ffdarnell
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Price Range: $101 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Official Description (provided by the hotel):
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta

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