We got a great deal for a twin double room with breakfast included the only let down was the bathroom it was a great size but a bit unfinished and there was a fair bit of mold. Staff were lovely and we would stay there again
We need a room for the family to visit relatives and did not want to stay in Sydney Central. Parramatta was a good choice. The Hotel is well presented and not over the top. The rooms were clean and met our needs albeit the shower rose was broken and surprised it was not known about.
The location is a great with access to train and ferry and a park across the road. Great dining outside the hotel including great coffee and hot chocolates at the Spanish chocolate Churro.
Im not sure if I am spoilt with the new Novotel at Auckland airport, however the Parramatta site i feel was a little behind the 8 ball. The rooms were ok, a little tired, bed was mediocre. There was no gadget integration as per Auckland Airport. The A/C was pretty noisy - lucky that i am a deap sleeper. The vent in the bathroom was gross - this almost deserved notification of healthcare officials, it was filled with mold and spores, luckily is was air in and not air out. The staff were very good at reception, had to wait a little at the watering hole for a beer, that was all good as i saw that the staff were also covering for the restaurant. All in all i would stay again, its just not quite what I expected.
The hotel is nice and close to eateries and a short stroll to Westfield and train station. There is also a free bus that does a cicruit. If your arriving in sane hours and there are two of you or less, worth taking the train from the airport to Central then out to Parramatta, walk to hotel 15ish if your cases have wheels.
I read some of the feedback prior to booking a room, and was very pleasantly surprised.
Service was friendly, rooms were very clean and roomy.
I'd recommend this to travellers and business people. Location was great, very close to a wide range of restaurants.
Service was good - staff very approachable and friendly.
Can't fault anything - great for the price - will stay again.