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“Great price and great service”

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Novotel Sydney Parramatta
Ranked #7 of 12 Hotels in Parramatta
Reviewed December 18, 2012

I read some of the feedback prior to booking a room, and was very pleasantly surprised.
Service was friendly, rooms were very clean and roomy.
I'd recommend this to travellers and business people. Location was great, very close to a wide range of restaurants.
Service was good - staff very approachable and friendly.
Can't fault anything - great for the price - will stay again.

  • Stayed: December 2012, traveled on business
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Thank JanL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 - 902 of 1,022 reviews

Reviewed December 18, 2012

  • Stayed: December 2012, traveled on business
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Thank craigt1965
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 17, 2012

This hotel should have been classed as a Mecure not a Novotel. It is too dated. The rooms really show their age with a really cheap paint job. All the lift buttons are coming off. The pool was sealed off so you couldn't use it and it looked like it was falling apart , also it was to small. My window was coroded and very hard to shut.The receptionist wouldn't let my wife upstairs as she arrived before me even though she had all the proof she was my wife. The breakfast was not like you'd expect from Novotel.
The bar was pleasant enough and the location was very good.

  • Stayed: December 2012, traveled with family
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1  Thank bigtones25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

We stayed here on a Saturday night to go to a friends birthday party nearby. My wife organised the accommodation so I didn't know what to expect of the hotel. We drove in from Sydney's Northern Beaches and the drive didn't seem long at all and was easy to get to.

The hotel is situated in a convenient location with restaurants and stores within walking distance.

The receptionist Heather was great at check in she was professional, friendly and extremely helpful. We asked for a cot for our daughter and this was taken up at a reasonable time frame.

My wife upgraded us to the Executive Suite and I was so glad she did! The room was modern, spacious, extremely clean and contained a large bedroom with the most comfortable king bed I have ever slept on.
The room has two bathrooms which is great for when we came back from the party and refreshed without disturbing our daughter who was sleeping in the bedroom.

The morning of check out we were served by a different Receptionist who was equally friendly (don't remember her name sorry) and professional.

Overall I was pleasantly surprised with our stay and would definitely recommend this property to anyone.

Room Tip: Make sure you book the Executive Suite. 2 Bathrooms, large bedroom and top floor!
See more room tips
  • Stayed: December 2012, traveled with family
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Thank H2099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

  • Stayed: November 2012, traveled as a couple
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Thank Tourist2000_12
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 13, 2012

  • Stayed: December 2012, traveled with family
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Thank WWYL
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 12, 2012

Got woken up by announcements for a Fire Alarm that we couldn't hear at 4am (false alarm)
Got woken up again at 5am by people in room next to us Yelling, Thumping and Swearing - called reception to complain. They sent someone up and the noise stopped for 10 mins before it started again and continued ALL morning.
Got charged $14 to park the car overnight (each night) in their carpark (I am disabled)
Watch out for the Safes - They are NOT bolted to anything and can be removed from the rooms.
Air conditioning in the Rooms was OK but not working in the Hallways.
I have stayed in better hotels than this for less money and better service.

  • Stayed: December 2012, traveled as a couple
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Thank Dahmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Price Range: $93 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Official Description (provided by the hotel):
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta

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