We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Finally a Holiday Inn in Parramatta” 4 of 5 bubbles
Review of Holiday Inn Parramatta

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Parramatta
Ranked #6 of 11 Hotels in Parramatta
Altenstadt, Germany
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Finally a Holiday Inn in Parramatta”
4 of 5 bubbles Reviewed July 13, 2013 via mobile

I stayed at this hotel numerous times. Normally I am at least twice per year in Sydney and I always stay in Parramatta because it is close to Wetherill Park.

Now this hotel is a Holiday Inn and the standards raised a lot compared to the previous hotel chain. The entrance area is renovated and looks very nice.

In the lobby you can access to public, free wifi and the hotel has its own bar and restaurant.

All in all I can recommend this hotel.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Markus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, July 25, 2013
Hi mwb1605

Thank you for your loyalty; it is certainly very much appreciated.
At Holiday Inn we are committed on delivering a greater guest experience and it is very rewarding to hear that you receive this on each occasion.

Acting on guests feedback is essential for Holiday Inn Parramatta and free WIFI is just one of the many services/comforts that we have incorporated into the hotel to further uplift our services; we believe this is the way to create Great Hotels Guests Love.

Thank you again and we look forward to seeing you at your hotel of choice in Sydney.

Warm Regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

379 reviews from our community

Traveler rating
    121
    169
    65
    13
    10
See reviews for
68
63
19
176
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Turkish first
  • Any
English first
Canberra, Australian Capital Territory, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 12, 2013

This is a nice hotel but the location is a problem. We stayed on a Friday and Saturday night in a room on the street side of the building on level 3. There is an Irish pub across the road which plays live music. This can be heard in your room until very late at night, no problem if you go to bed late but if you have children that are swimming in championships at the Olympic pool the next 2 days it was a problem. As the hotel was very busy (a lot of major events on close to the hotel) we didn't even bother to change rooms as I doubt it we would of got another.

The rest of the hotel experience was ok, buffet breakfast was nice with lots of choices, convenient parking although you have to pay for it, room was ok apart from the noise.
We booked with 2 adults and 2 children, however there was only 3 towels in the room and had to search house keeping for another.
The price of the room for the weekend doesn't match the experience of the hotel. I would have expected more for the price we paid for the weekend

Room Tip: Do not get a room on the side closest to the road for a weekend stay if you go to bed at a reasonabl...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dazza_L44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, July 25, 2013
Dear Dazza_L44

Thank you for choosing to stay at Holiday Inn Parramatta. It is disappointing to read that you and your family did not have a great sleeping experience because of the noise from the venue across the hotel.

I can advised if we were notified of this we would have done our utmost to ensure you have a better sleeping experience, at Holiday Inn we are committed on providing a relaxing stay for all our guests. Your feedback is very much appreciated as it will assist the hotel in addressing the matter directly with this venue as we work closely with the neighbouring businesses.

We are delighted that you all enjoyed the other aspects of our hotel in particular breakfast. Together with rest of the hotel team, we will welcome the opportunity to accommodate you all again and please feel free to contact me directly to arrange this for your next visit.

Best regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

We stayed 10 nights at the Hoilday Inn in Parramatta and found it was a comfortable place to stay. The bed and living area were very nice, however the bathroom although clean and serviceable was in desperate need of an update. Our room at the rear was exceptionally quiet with no road noise, however for light sleepers, the sound of plumbing in adjacent rooms may be a nuisance.
All the staff were friendly and helpful. The breakfast provided an adequate selection of continental and cooked foods. The bar snack menu with only a few choices, did provide good value.
Off street car parking is priced very reasonably for a hotel in Parramatta and contributes to the overall value for money for this hotel.

Room Tip: Rear rooms are free of any road noise or noise from surrounding venues.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SR666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, July 2, 2013
Hi SR666

Thank you for your patronage and also for your time in posting your review of Holiday Inn Parramatta. I am delighted that you enjoyed your overall stay.

Please accept my apologies regarding the plumbing noise; our Engineering team is now investigating this further.

At Holiday Inn we believe in providing in friendly service with value for money and it is certainly pleasing to read you experienced this during your stay. Thank you again and we look forward to seeing you at Holiday Inn Parramatta in the future.

Best regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2013

Very neat and tidy property with handy location and quality service.The staff were very helpful in quickly arranging an oversized room due to our sudden unexpected need. Will surely recommend the property to family and friends. Congratulations to Yesh and his team for exceptional hospitality.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RQAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, July 2, 2013
Hi RQAA

Thank you for your patronage and also for your positive sentiments of Holiday Inn Parramatta.

We understand that at times circumstances arise beyond guest's control thus our main priority is to ensure that we as a hotel team do our utmost to assist wherever we can in quickly accommodating to requests, even if it is last minute. I have shared your sentiments with the team members and thank them for their efforts.

Once again thank you and please keep Holiday Inn Parramatta in mind for the future.

Warm Regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tintagel, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

I would like to thank the team in Holiday Inn, Parramatta, NSW, Australia for their exceptional service. I started staying here last year very shortly after the hotel branded itself to the Holiday Inn Brand and have never regretted my decision. I return every week when I work in Parramatta and have now made the hotel the hotel of choice for all my employees when they travel to Parramatta to work. My employees also love the hotel. Standards are excellent, the staff team are welcoming. The hotel, although situated in central Parramatta, just a 5 minutes walk from the major centres and shopping centre is situated in a quiet road away from the hustle and bustle of the town centre. Great bar, restaurant, room service, gym, pool and spa. A 'small' friendly hotel with a family feel. Thank you Team.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rreevviieewwss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, June 18, 2013
Hi GBlairH

On behalf of the team from Holiday Inn Parramatta thank you for your continued support and fantastic review. As always it is great seeing you at your hotel and we are pleased to hear that you continue to enjoy your stay. We also extend our sincerest gratitude for selecting our hotel as your company’s preferred accommodation provider.

Guest satisfaction is our main priority as hotels are just plain buildings; it is the staff interaction that is remembered and reason why guests choose to return thus I am very delighted that you and your employees continue to experience a personalised service on each occasion.

Once again thank you very much and together with the team look forward to seeing you next week.

Warm regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

arrived in Australia after 30 hours travelling, arrived at hotel at 10am and asked when earlest could check in told room would be ready for noon, so parked car and walked into city. it takes a brisk walk of 15 mins to get to city and shops/bars.
noon checked into a very nice well equiped room, i found finding somewhere to eat at night difficult but that could be just me being a bit picky, the hotel reasturant was busy. breakfast was very good with plenty of choice and the fresh fruit was super.
on leaving well treated and allowed me to check out at 2pm as working till noon.

all in all a good stay

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, June 18, 2013
Hi Phil P

On behalf of the team from Holiday Inn Parramatta thank you for your patronage and your review.

It is great to read that we were able to accommodate to your requests as we certainly try our utmost in obliging to all guests requests.

I am further delighted that you enjoyed our breakfast as we are very committed in providing fresh quality produce with great service.

Once again thank you and keep Holiday Inn Parramatta in mind for your next visit.

Warm Regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarro NSW
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 8, 2013 via mobile

Stayed here to go to a work conference that was near by, good clean facilities, although bathroom could do with a re-grout. Check in was quick although it was later that I realised that money had already been taken off my cc without an explanation, as Iam new to staying in hotels this should have been explained a little better as I have only a small limit on my cc, so lucky I checked and was saved embarrassment of having gone over my limit with other purchases during the few days. Restaurant was great, nice food and good service, a few more options on the mains would have been better for my friends that were a little fussy! Beds were comfy and cleaning service was efficient, well done, I will return in the future!! Thank you

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, June 14, 2013
Hi Karen M

Thank your for your patronage and for sharing your feedback from your recent stay with us. We trust the conference was a success.

Your comments have been shared within the team and is very much appreciated as it assists us continue on improving our services and facilities.

We are in the midst completing re grouting of all bathrooms in guest rooms and I apologies that you were not allocated in a re grouted room. As a standard industry practice we also have a bond policy and I also apologies that you were not advised of this policy thoroughly.

It is fantastic to read that you enjoyed your dining experience and please do let your friends know that we will be launching a new menu later this month. We continually receive positive comments regarding our bedding, as this is part of the many brand standards that are featured in Holiday Inn’s throughout the globe as a way of ensuring our guests have a great sleeping experience thus feel refreshed and recharged for the day ahead.

Holiday Inn Parramatta team look forward to welcoming you back and please feel free to contact me directly on 02 9891 1277 to your arrange your next stay.

Best regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Parramatta hotels
0.6 mi away
PARKROYAL Parramatta
PARKROYAL Parramatta
#3 of 11 in Parramatta
4.0 of 5 bubbles 784 reviews
0.1 mi away
Mantra Parramatta
Mantra Parramatta
#5 of 11 in Parramatta
4.0 of 5 bubbles 1,079 reviews
0.6 mi away
Meriton Serviced Apartments Church Street, Parramatta
Show Prices
Show Prices
Show Prices
0.9 mi away
Mercure Sydney Parramatta
0.5 mi away
Meriton Serviced Apartments George Street, Parramatta
0.9 mi away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
3.5 of 5 bubbles 559 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Parramatta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Parramatta

Property: Holiday Inn Parramatta
Address: 18-40 Anderson St, Parramatta, New South Wales 2150, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Parramatta 4.5*
Number of rooms: 181
Official Description (provided by the hotel):
Welcome to Holiday Inn ParramattaSet in the heart of Western Sydney’s commercial district, Holiday Inn Parramatta offers accommodation within walking distance of major retail, commercial & transport interchanges. With 181 Deluxe guest rooms including 30 Spa Suites, the Holiday Inn Parramatta is the perfect base for anyone vising Parramatta.With wireless internet access in guest rooms & all public areas, a heated outdoor pool and spa, on-site gym, 7 meeting and boardroom venues, plus undercover secure car parking; Holiday Inn Parramatta offers accommodation for all your needs. Our restaurant Twenty One Fifty offers daily buffet breakfast, and a la carte dining for lunch and dinner daily. The restaurant is fully licensed with an extensive wine list and offers a relaxed atmosphere with professional service. Our chefs bring his passion for food and his hearty personality to his kitchen and menu. Also open daily, The Lobby Bar offers wireless internet, a fireplace and a large plasma TV to catch up on any sport or news action; there is no better place to relax and unwind. If you’re searching for a function room or meeting space for your next event in Parramatta, or the Western Sydney region, look no further than the Holiday Inn Parramatta. The Anderson Ballroom boasts an abundance of natural sunlight and is completely pillar less making it the only one of its kind in the area. The flexible facilities can be combined or divided, depending upon the size of the group, enabling you to host any event, from a briefing or a board meeting to a wedding or birthday party, ensuring your Parramatta function is a success. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Booking.com and Agoda so you can book your Holiday Inn Parramatta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Sydney
Sydney Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing