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“A welcome change”

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Holiday Inn Parramatta
Ranked #7 of 11 Hotels in Parramatta
Canberra
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A welcome change”
4 of 5 bubbles Reviewed November 25, 2012

I have stayed in this hotel a number of times before it became a Holiday Inn and it has vastly improved. I only stayed for 1 night while in town for a concert at the near by Sydney Olympic Park. I found the hotel reasonably easy to find and access and the on-site parking is a big bonus.
The hotel was fully booked so I was unable to get a room with 2 separate beds, however staf were able to have a roll-away made up for us upon arrival. The room was still quite spacious for a hotel room and everything seemed clean and tidy. The bathroom had been renovated I believe as last time I visited it was falling apart. The King bed was very comfortable which is always nice. The desk was quite funky and if I were staying for work I would have surely used it. My only suggestion (and this goes for many hotel rooms) is that the room could have done with some more easily accessible power points.
The hotel is within short walking distance of Paramatta CBD as well as Harris Park train station which was very helpful.
We didnt have breakfast or any food/drinks at the hotel, but the area looked very nice.

Room Tip: I think looking out the back over the playing field would be your best bet.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crawley86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, November 30, 2012
Dear Crawley86

Thank you for your continued patronage and your valuable feedback regarding your recent stay. I apologise for not being able accommodate your request for 2 separate beds on this occasion.

We have worked very meticulously during the last 12 months as the hotel has undergone a significant refurbishment whereby new decor was implemented in all guest rooms, lobby, bar, restaurant and hotel exterior. During this period we also strategically rebranded the hotel to Holiday Inn and I am pleased to continously receive an overwhelming number of excellent feedback from our guests. Your comments are highly appreciated as it assures us that we are on the right track to achieving our commitment to greater customer satisfaction.

Once again thank you and we look forward to welcoming you back to Holiday Inn Parramatta.

Best regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

383 reviews from our community

Traveler rating
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    13
    11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Turkish first
  • Any
English first
Margate, United Kingdom
Level Contributor
191 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

easy access by car from western main road, six or seven minutes walk from parramatta railway/bus station. free shuttle bus from rivercat terminal to westfield shopping centre at station.
bright reception area, comfy bar with easy chairs and newspapers to read, great food in the restaurant with competitive prices and house wine good value at oz 6 a glass.
fair side rooms with lots of pillows, lovely crisp fresh sheets, although bath towels had seen better days.
big flat screen tv with lots of channels including sky sports 1, 2 and 3
big bath, shower
lots of drawers and hanging space for clothes
ac worked well
breakfast ambitiously priced at oz 22 for continental, 26 full aussie but lots of choice and good quality
irish pub across the road, big and friendly - schooners oz 3.50 until 5pm

Room Tip: rooms at the front of the hotel are slightly larger
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ds999999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, November 26, 2012
Dear ds999999999

Thank you for your patronage and for your feedback regarding your recent stay at Holiday Inn Parramatta. We are delighted that you had a memorable stay with us and found the hotel value for money, which we pride ourselves on.

The hotel has recently undergone a refurbishment whereby we were very particular in selecting the décor and furnishings. This included guest rooms, lobby and restaurant and bar to ensure that all our guests feel at ease and are comfortable at all times.

Once again thank you and we look forward to welcoming you back to Holiday Inn Parramatta in the near future.

Best regards
Yesh Mudaliar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheelers Hill, Australia
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed November 14, 2012 via mobile

My experience with HI is mixed. This ones a good one. Late check in, late check out. Location is average, but there are better if u use the ferry it trains!
Brekky good, staff efficient and the rooms (I had a suite) excellent! Couldn't be better bed either.
Didn't had time to use in room jacuzzi but looked good

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimandVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, November 18, 2012
Dear TimandVal

Thank you for your patronage and for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Parramatta. I am delighted to read that you enjoyed your stay and in particularly found the bed very comfortable as we have recently purchased new beds in conjunction with our hotel renovation.

Once again thank you and we look forward to welcoming you back in the near future.

Best regards
Yesh Mudaliar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Location is good only if you need to be near Parramatta. Its a short walk to Westfield and train station so you can get around easily but still takes about 30min to get into the city. Lots of good restaurants nearby too. Hotel looks nice and clean.

Service was standard/average, nothing to complain about or compliment.

There is plenty of parking available at $7/day and you can come and go as you please using the ticket they give you.

If you need to get to the airport from the hotel it's a bit of a pain if you are driving due to traffic.

Would recommend only if you need to be in the area, though still a cheaper option over city hotels if you don't mind train rides.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yesh M, General Manager at Holiday Inn Parramatta, responded to this review, November 13, 2012
Dear chloeisacat

Thank you for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Parramatta.

I am pleased that you found the hotel value for money.

Once again thank for your feedback and we look forward to welcoming you back at the Holiday Inn Parramatta in the near future.

Best regards
Yesh Mudaliar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Parramatta

Property: Holiday Inn Parramatta
Address: 18-40 Anderson St, Parramatta, New South Wales 2150, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Parramatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Parramatta 4.5*
Number of rooms: 181
Official Description (provided by the hotel):
Welcome to Holiday Inn ParramattaSet in the heart of Western Sydney’s commercial district, Holiday Inn Parramatta offers accommodation within walking distance of major retail, commercial & transport interchanges. With 181 Deluxe guest rooms including 30 Spa Suites, the Holiday Inn Parramatta is the perfect base for anyone vising Parramatta.With wireless internet access in guest rooms & all public areas, a heated outdoor pool and spa, on-site gym, 7 meeting and boardroom venues, plus undercover secure car parking; Holiday Inn Parramatta offers accommodation for all your needs. Our restaurant Twenty One Fifty offers daily buffet breakfast, and a la carte dining for lunch and dinner daily. The restaurant is fully licensed with an extensive wine list and offers a relaxed atmosphere with professional service. Our chefs bring his passion for food and his hearty personality to his kitchen and menu. Also open daily, The Lobby Bar offers wireless internet, a fireplace and a large plasma TV to catch up on any sport or news action; there is no better place to relax and unwind. If you’re searching for a function room or meeting space for your next event in Parramatta, or the Western Sydney region, look no further than the Holiday Inn Parramatta. The Anderson Ballroom boasts an abundance of natural sunlight and is completely pillar less making it the only one of its kind in the area. The flexible facilities can be combined or divided, depending upon the size of the group, enabling you to host any event, from a briefing or a board meeting to a wedding or birthday party, ensuring your Parramatta function is a success. ... more   less 
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Also Known As:
Courtyard Sydney
Sydney Courtyard

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