From the first phone call this was an unprofessional business. The person who answered the phone and took the booking gave no indication of what to bring or what to wear. We were told to meet at 9am for a 9:30 ride. Being on holidays, we appreciate a sleep-in but we were there at 8:55. There were no signs, no-one to greet us and the horses only arrived at 9:30. Until that time we were questioning whether we were in the right place or not.
The staff did not introduce themselves or the horses upon which we were riding. The horses were selected poorly for our height. There was no adequate assessment of previous riding experience (probably because it was irrelevant- all the horses were equally as sleepy as each other).
The nameless tour "guide" gave a rudimentary guide to riding and only gave touristic information when prompted or asked.
Although we were offered a trot, the horses could not manage a trot at all. In a whole hour on a wide and empty beach there was no trotting, no cantering, just walking.
This experience did deliver a horsewalk on the beach. It would be ideal for young children. I don't think it was worth $90
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