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“Great Experience”

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The Retreat Port Stephens
Certificate of Excellence
Newcastle, Australia
1 review
“Great Experience”
5 of 5 bubbles Reviewed March 18, 2014

My husband and I booked The Retreat as a last minute romantic getaway. Not wanting to travel too far from home, it was really amazing to feel so far away from everything, yet close to everything we needed. As we drove onto the premises, we knew we were going to love our stay. We particularly enjoyed the feeling of being in a bush hide-away. Yet a 5 minute walk to the sand-dunes. I did sand boarding for the very first time and absolutely loved it.
(A cheap bonus experience at $10!!) The cabin was very tidy and clean. Nothing too fancy but was perfect for what we wanted. The beds were super comfy. And we also lit the campfire every night. The staff was very friendly and helpful. All in all, this was a lovely, peaceful and relaxing getaway. I will definitely visit the Retreat again.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chantelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    66
    42
    9
    0
    2
See reviews for
57
16
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed March 16, 2014

We stayed at the Retreat for 7 nights.
The location was amazing. From the minute we drove down the drive way we knew we were going to have quiet and relaxing week. The convenience of having the sand dunes so close, meant the kids were able to let loose and have an awesome few hours on the sand boards, which we were able to hire from the office.
On arrival we were all impressed with the quality of the bungalow and the cleanliness was to a very high standard.
Beds were extremely comfortable, and there were plenty of pillows.
Facilities were fantastic.
Staff were professional and made us feel so welcomed.
I highly recommend The Retreat to all families.

Room Tip: They have a couple of pet friendly cabins if you want to bring along the dog!
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRetreatPS, Manager at The Retreat Port Stephens, responded to this review, May 1, 2014
Thank so much for you amazing review we are so glad that you enjoyed your stay. Our sand boards are a great way to entertain the kids for sure. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 9, 2014 via mobile

Yesterday, Saturday afternoon, my family and I arrived in Anna Bay without a booked room, for a friends beachside wedding.
We decided not to go home and went looking for accommodation. We were a little worried we had left it too late, but our first point of call was The Retreat.
We were greeted by friendly staff, who took us first to show off their different cabins.
We were sold as soon as we saw the rooms, the location and the price. The cabins were self contained. A master bedroom, and a bunk bed outside (either in a room of its own or part of the lounge/dining/kitchen area). The lounge/dining area had a TV and kitchen area had a sink, stove, refrigerator and all crockery, cutlery, cookwear, and cleaning. The bathroom area had a vanity, toilet and shower. The back door area had a sink and shelving for fresh towels and cleaning items.
There was an attached carport and a verandah area with table, chairs and umbrella. The back area looked out to nature and the dunes of Anna Beach.
The cabins have their own heated water. They also have fans, ac unit and heaters.
The beds are comfortable and everything looks clean and neat.
It was peaceful and serene and a great place to stay at reasonable rates.
I highly recommend The Retreat and will be going back again to this gem that helped us out at the last moment, when we needed it!

Thanks to the staff for such a great place to stay !!

Stayed March 2014, traveled with family
Helpful?
1 Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRetreatPS, Manager at The Retreat Port Stephens, responded to this review, March 16, 2014
We are so glad that we could assist with your last minute accommodation requirements. We are always happy to show guests around the property as we do have a range of accommodation options.
We aim to please and we look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed February 4, 2014

We stayed in a Bungalow - two rooms, one with a double bed and the other with two bunk beds. The kitchen, living/dining area was spacious and the deck with outdoor furniture was a bonus. There were fans in all the rooms but an AC only in the living/dining area but this was able to cool down the bedrooms even on very hot days in summer.

Great location. Away from all the crowds but not far from the beaches and attractions. Friendly and helpful staff.

We hired sandboards from reception and went on the sand dunes which the property backs on to. Two boards for two adults and two boys for two hours resulted in a tiring but fantastic time. Make sure you ride the dunes while you are there.

There is a games room with pool table, table tennis table, TV etc but it was too hot to be in there for too long. There is also a pool.

Had a great time. Would definitely stay here again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UrbanAmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRetreatPS, Manager at The Retreat Port Stephens, responded to this review, March 16, 2014
Thank so much for your wonderful detailed review.
We are so glad that you had a lovely stay with us and enjoyed the use of our exclusive sand board hire.

The Retreat staff & Management look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 14, 2014

I stayed in the retreat with family and friends for four days and we were treated like animals. Amongst other things, we were rudely woken in the morning of departure by the owner, he didn't have an once of care towards us, his customers. With his loud banging on the door in the early hours. Got my mother so scared, we had to call the ambulance. I never in all my life experienced such horrid and inappropriate treatment from anyone or any staff. I truly DON'T recommend this accommodation to anyone.

Room Tip: I don't recommend this accommodation at all.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRetreatPS, Manager at The Retreat Port Stephens, responded to this review, March 16, 2014
The guests that have written this review had no regard for the property rules or any other guests that were staying with us. We have check-in and checkout times which are the same for all guests and 10am in the morning is certainly not the early hours.
We have rules and regulations for the comfort of all guests and those which choose to disregard these are not welcome to our property.
The Retreat staff are all well trained and are here to make sure that everyone has a great holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 3, 2013 via mobile

Well kept intimate site with pool, games room and playground with the massive sand dunes just beyond the back gate. Accommodation is great bedrooms and bathrooms basic but everything you need is there. Lovely to arrive to made beds.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sld669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 10, 2013 via mobile

Great place to stay reasonably close to things. Its right at the back of the sand dunes.

Fantastic deals!
We got a great deal witj sand boarding and whale watching. Sooooooo cheap for what we goy.


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I have nothing else to say

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Becpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRetreatPS, Front Office Manager at The Retreat Port Stephens, responded to this review, September 17, 2013
Thank you for taking the time to write a review.
We certainly are close to the sand dunes which are great for sandboarding and not to mention a good leg work out.

We are delighted you found your stay value for money and hope to see you back here in the near future.

The Retreat Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Retreat Port Stephens

Property: The Retreat Port Stephens
Address: 4302 Nelson Bay Road, Anna Bay, Port Stephens, New South Wales 2316, Australia
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Anna Bay
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Anna Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Retreat Port Stephens 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Retreat Port Stephens is set on 4 acres surrounded by natural bushland. Offering a very private and peaceful accommodation property for couples, families and groups.The Retreat is a very unique venue as we back directly onto the sand dunes with walking access over to the beach.Offering accommodation for Couples,families & Groups.Our beautiful Cabins and Bungalows are perfect for couples & families. For Groups & Schools The Lodge,Duplexes & Ranch are perfect. All of our buildings are self contained with full cooking facilities, bathrooms, lounge/dining areas, outdoor settings and use of all facilities.Onsite we have a games room for hours of entertainment, salt water swimming pool, covered BBQ area's with camp fires, kids play area, parking areas, sand board hire & tour bookings available at the office, and plenty of space for kids to ride their bikes and play ball games. ... more   less 
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Also Known As:
The Retreat Port Stephens Anna Bay, Australia

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