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“nice hotel, location could be better though”

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Grande Kloof Boutique Hotel
Ranked #6 of 12 Fresnaye B&B and Inns
Reviewed November 4, 2011

Nice hotel, very helpful staff (you can ask them anything). rooms, lobby, bar, everything is modern and done with style. Parking inside = useful.
Breakfast is fine as well.
Location could be better though - the area us safen but there is only one nice restaurant (la perla) that you can go to on foot, for other 'fine' restaurants you need a car.
Bar is beautiful, but has a few flaws. There is no price list of the drinks? (staff is helpful to look up prices though). At the time I was there, there wasn't any tonic either (so no gin&tonic...)

  • Stayed: October 2011, traveled as a couple
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5  Thank Xxxof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 - 194 of 202 reviews

Reviewed July 23, 2011

Very friendly, helpful staff. Off street parking, security gates and good location. Very modern feel. Huge bath and shower. Only recommendation would be to have phones in the room. Very enjoyable stay overall and would return.

  • Stayed: March 2011
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9  Thank Davidl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2011

My fiance and I spent a week at the Grand Klooke Boutique Hotel in Fresnaye (which is only a few short minutes from everything-including Cape Town) back in January and loved every minutes of our stay. From the welcoming smiling to the laughter throughout- our choice to stay at the Grand Kloof Boutique Hotel was the perfect one. We were initially concerned about 2 things: 1. The Lack of Reviews and 2. It's Location.
1. With repect to the lack of reviews-It's because its SO NEW! Not because of any issues. When I saw the pics - I thought that the place was too good to be true-not the case. Trust this-You will not be disaapointed. Staff was outstanding, complimentary breakfast was very satisfying and the contemporary styled rooms were simple, clean and cool
2. It's location-we were concerned about being too far from downtown Capetown. Well-NOT an issue at all-we actually walked there in perfect safety more than once. This place is perfectly located between Camps Bay and Cape Town in an Upper Class neighbourhood. No security issues, no "i'm stranded in the middle of Fresnaye" issues-the local is the perfect spot to maneuver from. And...what a place to come home to after a day of sight seeing. Ryno and the crew are all AMAZING--they go out of their way to make you feel like the place is home. Their recommendations were all amazing; from dining to shark diving companies, cabs to local doctors, local attractions etc all perfect. We will make our way, at some point, back to Cape Town and when we do-we'll stay at the Grand Kloofe-no question and will recommend to all friends and family.
As a side point, it seems as though pior to visiting S. Africa, everyone's main concern is security and safty. Let us tell you-it is completely safe, the people are polite, humorous and friendly-Enjoy one of the best cities in the world, and the Grand Kloofe Boutique Hotel- Ryno Rocks!!

  • Stayed: January 2011, traveled as a couple
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14  Thank sanddchips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2011

A friend and I stayed at the Grande Kloof in December 2010 and were both impressed by the cleanliness and modern design. The rooms are a good size and the showers are especially spacious. The hot tub and steam room are a nice plus too.

But what really made the stay memorable was the staff! I never anticipated becoming so friendly with the entire team (most of whom were very recently hired), but they couldn't have been more welcoming or more helpful when it came to navigating the city or booking tours.

Fresnaye isn't in the heart of Cape Town, but it is quiet. Besides all the major attractions are a short cab ride or walk away. All and all I would gladly return and will recommend it to others.

  • Stayed: December 2010, traveled with friends
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9  Thank doihaveto87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2010

The staff are so wonderful and friendly, they go out of their way to help you. This hotel is decorated with great taste and the standard of cleanliness is impeccable. There is a lovely garden to relax in

  • Stayed: December 2010, traveled with friends
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9  Thank Gasser1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

I booked into this hotel on the thursday and that night my friend met us at the bar area before we were going for dinner. I accidently spilled wine on the carpet in the bar and was treated like an absolute criminal. I was presented with a bill to clean the carpet and was told if they were to replace it, that I'd be responsible to pay for the excess on the insurance. The hotel made my stay so uncomfortable and unhappy that I decided to leave the next day and booked us into another hotel. They said was not necessary but I was treated so badly that I felt I had no choice. When booking out the receptionist did not speak to me at all. When I came back I emailed them and asked them for a refund on my stay since I only stayed there one night. I have not received any communication back. I travel extensively and have never been treated by any establishment, like I was treated here. I think it is disgusting they way they are handling this situation.

Stayed: August 2010, traveled as a couple
10  Thank NZurini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayCapeTown, Owner at Grande Kloof Boutique Hotel, responded to this reviewResponded October 22, 2010

Hotels do not treat guests badly - Guests agree to terms and conditions - in our case we prefer our guests to stay and feel comfortable. We pride ourselves on our friendly service and our Boutique Hotel is our pride and joy. You are Welcome at Grande Kloof ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2017
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  • Stayed: August 2017, traveled as a couple
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Review collected in partnership with this hotel
Thank caroling743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grande Kloof Boutique Hotel

Address: 69 Kloof Road | Fresnaye, Fresnaye 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Fresnaye
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 12 B&Bs / Inns in Fresnaye
Price Range: $49 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grande Kloof Boutique Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The privately owned family establishment is geared toward leisure and business travellers who seek a home-from-home experience. Close world-renowned beaches, excellent restaruants and the V&A Waterfront makes this accommodation location a prime choice amongst visitors to the Atlantic Seaboard area in Cape Town. ... more   less 
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Also Known As:
Grande Kloof Boutique Hotel Fresnaye, Cape Town, South Africa

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