We stayed here recently and were very disappointed, the set up shows no resemblance to the claims made on the web site. with the exception of one member of staff ,all were in serious need of a customer care course. Breakfast was a rip off, served in a dirty ,cold, dining room by staff who would have obviously been happier elsewhere .Someone needs to loan them a dictionary to check out
the meaning of Gastropub ,because this certainly wasn't one .
Would recommend that anyone heading for a break in this area stay in Bourton on the Water where people do care about customer satisfaction, Gloucester is not a good destination, town is run down,little to do ,and nightmare traffic jams to cope with .Very Disappointing !!
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- Also Known As:
- Dark Barn Hotel Rudford