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“Fantastic Hotel”

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De Vere Cotswold Water Park
Ranked #1 of 1 Hotels in South Cerney
Cardiff, Wales, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic Hotel”
Reviewed December 3, 2012

Stayed for one night, brilliant hotel and surrounding, staff really cannot do enough for you. Breakfast variety catered for everyone. Spa facilities excellent had a really nice time, would definitely recommend this hotel to anyone.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 15, 2012
We are pleased to learn that our guests would recommend us and happy to learn that they enjoyed their stay with us and the facilities available in Spa6

Stephen J Brock & Dominic Haigh
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,535 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (703)
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English first
London
Level 4 Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 2, 2012

We loved our stay here when visiting Cirencester for the Christmas markets. The leisure facilities were superb - great pool which our 3 year old loved (careful to check the times that children can swim) and clean changing areas.
Our room was lovely - lucky to have a view from the balcony area of the lake and spotless bathroom and room.
We ate in the lounge bar and the food was of a high standard and reasonably priced. Buffet breakfast all great too.
The staff were all wonderful - they couldn't have been more helpful or friendly.
We have just booked another 2 night stay here for next year so it must have been good!

Room Tip: I think the room with lake view are in demand so request when booking.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CVALondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 15, 2012
We are pleased that our guests enjoyed their stay so much that they have already booked to return to us. We look forward to seeing them again.

Stephen J Brock & Dominic Haigh
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akrotiri, Cyprus
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 1, 2012

Stayed here 2 nights midweek. No complaints. Room very large with views out on to the lake. Bar food good, room service menu not to our taste but that's just us. Spent both nights in the lounge bar, staff excellent. Breakfast is wonderful, wide selection, something for everyone. £204 B&B could be seen as expensive but for the clientele and the beauty of the Cotswold area this would be the average price tag for a visit like ours.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrincessKimmyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 15, 2012
We would like to thank our guest for their review and are happy that they found their stay to be 'good value for money'.

Our Lounge Bar is open 7am-10pm serving hot beverages, morning bites available until 11am, afternoon tea available until 6pm, hot and cold sandwiches and paninis, baguettes, starters, main courses, burgers, pasta and salads, selections from the grill, desserts and cheese with biscuits.

We currently off a 2 course lunch menu at £9.95 available Monday - Thursday from 12noon to 5pm and our bar lounge is the perfect place to relax and watch the world go by as you plan your day in the Cotswolds.

Stephen J Brock & Dominic Haigh
Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 28, 2012

stayed there for a three day business meeting. all was nice, friendly and efficient. some of the rooms ae quite far away from the main building, which makes quite a commute to reach the meeting rooms. both the restaurant and the boathouse pub offer nice food, nothing fancy but good quality and value. staff could be a bit more efficient, and the wifi in the main building does not always work, but thats not too bad. the area is nice, but this time hadnt too much time to enjoy it. would consider to come back though...

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank just_travelling_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 1, 2012
We thank our guest for their review and are pleased to learn that they also enjoyed their time at The Old Boathouse pub.

We offer complimentary Wi-Fi throughout all our Public Areas and are not aware of any issues with access. The pub offer complimentary Wi-Fi too. In our guest bedrooms, we currently offer a wired internet connection.

Stephen J brock & Dominic Haigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Level 5 Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 28, 2012

Large comfortable hotel. Only stayed the one night so could not enoy the ambiance as I arrived after dark and left early the next morning. Excellent room, very comfortable bed, good shower. Free *wired* broadband in the room - a boon - wi-fi in public areas. Breakfast was outstanding. Huge choice including fish with no supplement. Well done. My only very minor gripe would be the long walk to the room but someone has to use these rooms. At least it gave an opportunity to walk off the breakfast as I didn't have time for the spa!
Had dinner in the adjacent pub which is good value and they stock a decent beer.
The cost would be at the higher end of what I would want to pay for b&b.

  • Stayed November 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank vintageATCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, November 30, 2012
We are pleased that our guest found the hotel to be comfortable with good bathroom facilities and access to wired internet in the room as well as Wi-Fi in all our public areas.

We thank them for noting the breakfast options that we have available and are happy that these were enjoyable.

We are very happy that our guest also enjoyed the food and beer during their visit to the pub on site, 'The Old Boathouse' as noted on their tripadvisor site. It is pleasing that they also found the food on offer there to be good value for money as all guests who stay with us on a Dinner, Bed & Breakfast Package also have the option to dine at the pub with an allowance from the hotel.

Stephen J Brock & Dominic Haigh
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
berkshire
Level 6 Contributor
122 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed November 28, 2012

We used this place for a conference recently, and on the whole it was very good. It's beautifully designed, modern and airy but built from materials which fit very well with the landscape. I'm not sure how old it is but it looks like new. Rooms are large and comfortable, although I did find the bed a bit soft. Food is good, both in the hotel restaurant and the pub next door.

An otherwise agreeable stay was however a bit spoilt by the last evening. Firstly we had to wait ages for our meal in the restaurant; when we asked why it was taking so long we were told the kitchen was busy, however the restaurant was a quarter full at most. Then I couldnt get into my room because the lock was broken. They got me in eventually after about ten minutes.

Not sure if it's good value as the company paid, and as I say all was fine apart from a rather frustrating final evening. I imagine we'll probably use it again.

Room Tip: Try to get one close to reception is the hotel is very spread out and you could end up walking a lon...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berkshire_nomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 1, 2012
We would like to thank our conference guest for taking the time to place a review on tripadvisor for us and that they found the hotel on the whole to be very good, beautifully designed, modern and airy with large and comfortable rooms, good food and pub, although we do apologise for any slow service experineced in our Brasserie on this one occasion.

We have tried our best to build the hotel from materials which fit very well with the landscape and now that our business is into its 5th year, the environment around us is maturing well.

From time to time, all hotels do experience unavoidable maintenance issues and whilst we sympathise that it was an inconvenience to our guests to not be able to access their room, we are satisfied that we were able to rectify the situation with little delay.

Stephen J brock & Dominic Haigh
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 1 Contributor
4 reviews
Reviewed November 27, 2012

Stayed 24 – 25th November as a couple.

We stayed for the weekend as a birthday present and had a very enjoyable stay. Check in was fast and efficient with friendly helpful staff who answered any questions we had. The room was very large and clean although maybe a little sparsely decorated. We had booked dinner in the restaurant and the standard was as you may expect of a chain restaurant, fast with friendly service but not gourmet level but for the price it was very acceptable.

The following day we had spa treatments booked and as there had been an incident closing the pool the following day we were given free use of all spa areas which was nice and generous. The facial itself was amazing and very relaxing and as we went as a couple they were able to give us the treatment together which meant we got to enjoy it together.

All in all a great weekend despite the awful weather!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations2007, Guest Relations Manager at De Vere Cotswold Water Park, responded to this review, December 1, 2012
We thank our guest for their review and are pleased to learn that they enjoyed their birthday treat and found our check-in to be fast and efficient.

We are pleased that our guests were able to enjoy the facilities available in Spa6 and enjoyed a great weekend despite the weather.

Stephen J Brock & Dominic Haigh
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about De Vere Cotswold Water Park

Property: De Vere Cotswold Water Park
Address: Lake 6, 17 Spine Rd E, South Cerney GL7 5FP, England (Formerly Cotswold Water Park Four Pillars Hotel)
Phone Number:
Location: United Kingdom > England > Cotswolds > South Cerney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in South Cerney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — De Vere Cotswold Water Park 4*
Number of rooms: 328
Official Description (provided by the hotel):
This contemporary 4 star hotel is superbly located in the heart of the Cotswold Water Park, only three miles from Cirencester and six miles from Swindon. The hotel offers guests a wealth of amenities and outdoor activities.This exclusive resort enjoys an unsurpassed setting of lakes, rivers, wetlands and grassland. Stunning views, open spaces and a wealth of leisure and active pursuits make this the perfect place for a visit or for a break all year round. ... more   less 
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Also Known As:
Cotswold Water Park 4 Pillars Hotel
De Vere Cotswold Water Park South Cerney, Cotswolds, UK

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