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“Really comfortable and centrally located”
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Nai Harn, Rawai, Phuket

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Thomas O
1 review
“Don't be deceived by the pictures!”
Reviewed January 28, 2018 for a stay in January 2018

This three "bedroom" apartment made a terrible first impression. It is very basic with some structural problems that were quite hazardous.

When we arrived, the pool was so filthy that you could not see anything in the water. The roof seating area looks nothing like the images in the pictures and you absolutely need a car/motorbike, as the place is a long way from any beach or busy area.

The gentleman who checked us in was so rude that we revisited the subject time and again for the full two weeks, still shocked that he had spoken to us the way he had. We even went as far as to ask the leasing company to send someone else to check us out.

After several years of holidaying in Thailand and making use of services like flipkey, this place seemed DRASTICALLY overpriced in comparison!

I can honestly say we had a wonderful two weeks on Phuket, in spite of the poor accommodation. Don't get fooled by the pics, shop around ;-)

Date of stay: January 2018
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 11, 2018
Our staff are always encouraged to act in a polite and respectful manner towards guests, irrespective of whether they are the transfer driver or the person handling the check in and having to firmly inform Guests about more serious matters such as House Rules. Nevertheless, as the Guest was not happy following check in, the Property Manager contacted the Guest immediately afterwards, whereupon it was made clear that what they were not happy about were the House Rules, and not the person delivering said rules. As I’m sure you can understand, House Rules are important for smooth operation and need to be shown to guests on arrival, even if the guests do not wish to listen to these rules. With regards to the pictures, some of the rooftop furniture were moved by previous guests, so while the amount of furniture is the same, the moving of these chairs and umbrellas to different positions, has resulted in the rooftop looking different.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynete201...
Kingston-upon-Hull, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Really comfortable and centrally located”
Reviewed January 3, 2015 for a stay in December 2014
7
people found this review helpful

We really enjoyed the condo apartment. Renta Villa were very quick to try to resolve issues when we contacted to them.

Date of stay: December 2014
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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