I am also late in writing this review, and normally I do not write. But after reading some of the reviews about this hotel I will do now. It sems to me that I stayed really not the same place some people stayed the same time. Since 2006 we spent there every year 2 weeks for Christmas and New Year, last two years together with our little son. We enjoyed and we are happy to go there end of year again.
Beach: Nai Harn is a perfect beach to relax. Of course in peak season there are many people who want to enjoy too, but you will never have problems to find a place to swimm and to dine in one of the small restaurants at the beachway (and all of them are good). But if you are looking for bars and nightlife, Nai Harn is not the area which fullfill your wishes
The hotel is only a few steps away from the beach. Rooms: clean and since the refurnishing 2007 you find everything you need. Normally you will not stay whole day in your room, so it is big enough. Try to avoid the rooms near the street. But if you look for 50 squaremeters and flatscreen with 50 international channels you better move to another place.
Pool: the new big one is excellent, the old small one could be renewed once,
Staff: even in peak season you will find a friendly staff who try to make your stage comfortable.Of course sometimes you have to queue for breakfast, which is btw ok, but In 6 years I could not complain about one person. Obviously the management does a good job.
May be the staff become more friendly if people not try to teach them how to do their job, also words like please or thank you can help a lot.
We really recommend all seasons for an uncomplicate and relaxing holiday.
Thomas, Panita and Felix