Our perfect honeymoon in paradise.
First it started with a private car service to the resort, just me & husband. We are in our early 30's, we were hoping for relaxing, fun attitude, quiet yet entertaining, a little seclusion with a lush feel. Were we ever home! We arrived to cool scented towels and chilled champagne, Mgt greeted us home. Check in was a breeze, room was not quite ready, but we were early, we wandered around the hotel, got a drink and enjoyed the lobby waiting for our room. We entered into our 2 story roof top terrace! Normally we wouldn't splurge on such detail but it was our honeymoon, and we were here for 8 nights. The room was beautiful! Just beautiful. Open, inviting and perfect! Bathroom : open concept, between the headboard of the bed and the back of the dual sinks for the bathroom there is no closure, so you do hear everything, which was fine except for when you were sleeping (the lights and the noise off the marble is amplified) and let me just say now, this and one other minor thing are my only complaints! The toilet area does not have a sound proof door, so usually one of us would step outside either onto the beautifully furnished balcony with DAY BED and table with 2 chairs, or upstairs to the mini plunge pool complete with queen sized bed with multiple pillows then a huge oversized round chair made for two. We loved the upstairs at night, just the two of us and the stars.....priceless honeymoon! We were completely secluded, but we could see how other roof tops were not. Other complaint has to do with room : slippery! there is a tub in the corner of the room built for two which is GORGEOUS and perfect and we took advantage of this tub all the time, it opens to the outside OR can be kept in the room....perfect perfect! What's bad about it : SLIPPERY it has marble steps and marble floor .... and nothing to prevent slipping. The first time we had just laid down a towel onto the floor neglecting the stairs : big mistake, I took a huge wipeout and bruised my back side! Lesson learned, we toweled that area down very good and always used the slippers in the room to prevent slipping. Other then that : room was absolutely perfect! Our first night we felt like ordering room service.........very pleasantly surprised, prompt, hot and tasty, pizza & chicken fingers ended up being our favourite. One morning we had our Honeymoon breakfast on the balcony....and it was soooo good, they even took special requests, everything was ON TIME, hot, and delicious! And the servers were just wonderful, courteous, smiling and friendly. We had a room issue with the flooring on the roof top, it was fixed within 45 mins. We always had towels, turn down service at night was great. They give you a daily news report on the resort, temps for the day, drinks of the day, restaurants that are closed & open, specials of the day.....we were excited to get that each night!!
We tried every one of the restaurants except for Flavour Market, it was a little to out there for our tastes. Most our meals were delicious, some hit or miss, but you could always order something else. Lunch was OUTSTANDING at the Grill or Lobster house, really we truly enjoyed those meals. We also never tried the Lobster house for dinner, as neither of us really like lobster. The food was great at the breakfast buffet, we never tried the lunch buffet. One night we ate at the Italian restaurant and i had ordered a cappuccino, and the waiter came by with a cart and he said to me, I know you ordered a cappuccino but i have a better surprise for you! And just like that he was pouring flaming coffee from one cup to another, and there was so many delicious ingredients going into this glorious mug he was pouring for me...I felt like a superstar, and i feel bad I do not remember his name, ....i didn't even ask for this special drink, but he took the time to make this for me....and it was out of this world...i drank every last drop. the whole restaurant clapped when he was done! it was such a great surprise!
Entertainment at the hotel was perfect, live singers, saxophonist, pianist, there was always a group playing, and the shows at night were really good, and we're not ones to stay up all that late, we're usually ko'd after a long day of sun & drinks! But we saw atleast 3 or 4 shows and we always listened to the music in the square at Kafe Kafe at night, they were great!
The pools were so refreshing, with a long day of burning sun, slipping into the cool pool and floating around the lazy river was amazing. Always a chair, always a floatie. It was hard to get "sun beds" they were hogged, but you could always get a hut if you wanted a little shade & sun.
Beach : perfect, a little seaweed, but nothing to worry about. No rocks. Just warm caribean water. Clear. Didn't see much fish. We were always able to get a chair or palpapa and we usually went there in the afternoon.
THE SPA : amazing. truly relaxing and amazing. we were treated like royalty. always making sure we were ok, always making we had anything we wanted....they were an amazing staff! Prices were very reasonable, and the staff worked so hard. The water circuit you do prior to your treatment is really fun and does some magic!
At one point we found and ice cream machine on the resort! And some times there was cinnamon ice cream....oh sooooo good.
The bars: amazing, the drinks are top notch, always full, always cold, always consistent. Even the mini fridge had coronas, I thought that was great!
We never even ventured off this beautiful resort! We relaxed, we were pampered and we didn't want to leave. We will come back. We now want to try the other Excellence resorts. We're booked at the Excellence Riviera Cancun April 8 2011!!
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun