My family spent 2 weeks at the Excellence Playa Mujeres (29th June –12th July) and I have to say thank you to the management and the staff for making our holiday such a memorable one.
The staff. There were so many wonderful staff but I would like to give a special mention to:
Gwendolina, the concierge in block 7
Gerardo, the waiter for breakfast and lunch
Angel, the bartender
Pamela in the Mexican restaurant for her wonderful hospitality.
The seating hostesses with their welcoming smiles.
We found the food to be of an extremely high standard. It was beautifully presented at all times. If we asked for a slight change to the menu that was never a problem.
We have just read a review from a guest complaining about the dress code for breakfast. I would like to applaud the management in sticking to their dress policy. Guests must realise that the high standards of this hotel should be maintained at all times. This cannot be done if certain guests think that they can flaunt the rules by dressing inappropriately.
Construction. Having spent two weeks in the resort we never heard any noise whatsoever. We walked past the building site as we walked along the beach and still could not hear anything.
We loved the quiet ambience at this hotel and that is why we returned for a second time. Having stayed at Secrets Maroma, Secrets Capri, Eldorado Royalle,Eldorado Sea Side Suites and Iberostars this hotel is the best.
If you are looking for a hotel that offers beautiful rooms, great food and drink, wonderful staff and service then look no further than the Excellence.
At present we are planning a return visit for next year.
( The McLaughlin family)
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun