We are finishing our 8 day stay today at the Excellence Playa Mujeres and it was everything we had hoped it would be. We have stayed at several all inclusives in the carribean but this was our first in Mexico. We picked the right resort. Everything from the staff, the service, and the accommodations were first class.
We had an Excellence Club Ocean View room in building 8 on the second floor that was wonderful. Would recommend if u don't mind spending a few more $$$ that u take advantage of the excellence Club. The extra attention u get from the time u check in until u leave was worth it. Also, building 8 is much closer to the beach and restaurants. Building 9 is very nice and quiet bit a bit further away from beach and restaurants.
If u have any special requests just let the concierge know and they will take care of it. We wanted ice delivered every day at 4PM and coffee at 7Am and it was always on time.
The housekeeping staff did a great job. Our room was always cleaned by 10 AM and turn down service recleaned the room again every evening around 7-8PM. If u want to eat later u can just let them know not to turn your room down in the evening until later. They were always very accommodating to any request.
We ate in all the restaurants except the Indian and while we enjoyed some more than others they were all good. Our favorites were the hibachi dinner at Spice and the French restaurant. As I said the food in some was better than others but all in all it was good. Breakfast can be either early at the buffet or later in the 2 restaurants that have table service. Great breakfast selection and u probably won't be hungry for lunch. But lunch. Is also good and can be had either on the beach or in one of the linchpin restaurants. They also have a pizza chef who makes some great pies that u can have for lunch on the beach.
The private beach for the Excellence Club guests was a nice perk. They had great beach attendants who set up your chairs and kept u in drinks and food throughout the day. But there are some issues with the beach and pool regardless if u are an Excellence Club guest or not. Everyone gets there early(6- 7AM) to reserve their spots, especially if u want to get under one of the umbrellas. The Excellent club staff is at the beach by 6:30 to help u set up. If u get to the beach after around 7:30 u will still be able to get a nice lounger to use but not an umbrella. Here's a tip that worked for us. Get t know your beach attendants and be sure to give the a tip . We usually gave them a few $$$ throughout the day. If u have a nice attendant they will look out for u and even hold spot under an umbrella. A few $$$ makes a difference. If u are not staying in an Excellence Club room all the umbrella lounges by the public pool areas were usually taken by 7 AM. Although they say there is a policy to not reserve lounges it is very abused and not enforced.
As with any resort some will always find things that they don't like. For us the pros certainly out weighed any cons and we would definitely come back in the future to the Excellence Playa Mujeres.
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun