My wife and i spent our 45th Wedding Anniversary, and made our Reservations in March of 2013. Our expections were truly met. The service was outstanding. From our first encounter was with Christian at the Excellence Check In to Leaving.
Christian was great and took his time with us on the Check In. Once we settled in, we then met some of the outstanding folks that all they wanted to do , was to make us feel comfortable and would do anything you asked.
Lidia and Paul-- Concierge at the Excellence Pool- Unbelieveable , both were there to make your stay enjoyable. They would serve, cool wash clothes at mid day and serve you some different or'dures (mis-spelled) and refreshing drinks . They would also, spend time talking to you and always asking , what could they do for us.
Adan (pronounced) A-don-- Excellence Pool Bar Tender- Very Good, always on the move , he really had responsibly for the Excellence Club Beach area and the Pool. This was out of the Cielo Bar.
Hats off to Julio, Fidell and Maria- They worked the Excellence Club area and were always on the go.
Gabiel and Alexander- Both worked very hard to make sure we did not want for anything. Gabiel, was always there at any of the bars, and if he saw us, he would go out of his way, to see if there was anything we needed.
Just supper People that this a very "Exellence" place.
I don't want to forget, Vilma and Daniela- If they saw us, they would always ask if there was anything they could do.
Everything else was great! We will be back.
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
- Reservation Options:
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun