Have just returned from 14 fantastic days holiday at this superb hotel, it was for our 40th wedding anniversary. We have been lucky to stay in other fabulous hotels around the world but nothing compares with this one.
The service and amenities at this hotel are second to none, from the food in the nine restaurants to the litre bottles of spirits and daily refilled mini bar in our room. The room itself (junior suite as it is called) was very luxurious with its own round spa bath!
All the staff match the hotel in their friendliness, everyone of them smiling, passing the time of day and doing as much as they can to make the stay as wonderful as possible. To name but a few, Vilma and Jesse - concierge, Lorena and Gloria who greeted us each morning at breakfast with beautiful smiles and kind words, Jessica and Oscar in Basmati - so friendly, helpful and fun, all the waiters and waitresses in all restaurants and bars - so many names, not enough space to type all. We could go on and on and this review would take over the whole section.
Basically we want to say a big "thank you to everyone" and to say that the management should be so proud of all their staff and their establishment.
If you are reading this review (and the many others like it, all giving praise), don't hesitate, just go and enjoy.
Dennis and Chris
- Official Description (provided by the hotel):
- Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more less
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- Also Known As:
- Excellence Playa Mujeres Hotel Playa Mujeres
- Excellence Hotel Playa Mujeres
- Playa Mujeres Excellence Hotel
- Excellence Playa Mujeres Cancun