We stayed 3 nights/4days all inclusive. 1st time I have done all inclusive. I liked the idea of all inclusive at 1st glance but found out soon the drawbacks. 1st was that the food was good but not great. I didn't enjoy 1 particular dish where I would order again because its was so good. The other thing having to tip each time was a real nuisance and figuring tips and totals was inconvenience.
The room was beautiful and it and the grounds were very clean and pleasant. The only problem is that the resort is very isolated from anything else. I noticed they offered a free shuttle to what I thought was downtown but it turned out to be only a small fleamarket. The return shuttle to the resort wasn't for 4 hrs. The flea market was a big disappointment and we took a taxi back on our own. It almost seemed that the fleamarket must have had some sort of financial arrangement with the resort to shuttle hotel guests there for the fleamarket's gain.
On the last day of our stay I woke up at 7am and noticed there was no running water in the room. I then called down to the front desk and told that was a problem with a water line. When I asked when it would be fixed the hotel rep said "I don't know". I informed the hotel rep that I was leaving in 3-4 hrs to the airport and wanted take a shower and go to the bathroom before leaving. I was then informed that there was no running water in the whole hotel and there was nothing they could do to help me.
As I checked out I noticed that the new arrivals weren't being informed of the water outage. I then read in another review here that it took 12 hrs for the water to be turned back on. What a health hazard nightmare not to mention a terrible inconvenience for the hotel guests
- Official Description (provided by the hotel):
- This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more less
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- Also Known As:
- Villa Del Palmar Cancun Hotel Playa Mujeres