We visited Villa Del Palmar the week of July 7th - 12th. We arrived well before check in, but were able to use the hospitality suite and begin enjoying the resort upon arrival. Our room, (a 2 bdrm, 3 bth) was located on the 6th floor of bldg. 2 in the middle of the resort overlooking the property and the ocean. Absolutely awesome view. The beach was a little seaweedy, but it was nowhere near as bad as other reviews have made it out to be. It was clean compared to our beaches on the GA/SC Coast.
the room itself was nice and very clean. It did have a musky odor when we arrived and all week we noticed a dampness (papers and sheets always felt damp and limp). Evidently the A/C in that unit cannot accommodate the humidity. Also, bedroom # 2 would never get really cool. The thermostat was stuck on 23 C. I had requested a room with a king and 2 queens in my original reservation, but was given a suite with 2 kings. When I called the front desk to question this, I was told they were full and could not accommodate my request. Based on the # of people at the resort that week, I would say that was probably a little white lie. A Murphy bed and an extra cot solved the bed issues. If we would have moved we probably would have lost the view. Tradeoffs...
We only ate at 2 of the restaurants - the Bite Bar and Zama's. The breakfast was amazing at Zama's and Marlene (sp?) was spot on every visit there. Sweet, sweet lady! We tried to eat there one night and were told we must have reservations. This irritated me since the restaurant was only about 1/2 full, if that. You are a long way from civilization, so if you don't plan ahead and make dinner reservations, you will be eating pizza and pasta at the Bite Bar all week.
Cab rides are expensive- with tip, about $100 round trip to the hotel zone if the hotel summons them for you. for the adventurous, the bus runs about every 10 minutes in front of the resort.
Spend a few $$ extra and pay for a little boat to take you to Isla Mujueres rather than the $3 per person ferry. The guys hang out just on the other side of where the ferry arrives and for $40 per person, they will take you over by boat, let you shop, take you to Point Northe (the most beautiful beach ever) and let you swim, snorkel, etc. Then they will take you to where the water is about 50 feet deep and let you snorkel some more. You will finish off the day at this very strange little place where you are served rice, tortillas, slaw and noodles, and your boat captain will grill fish for you. He will then take you back to the dock and you have gotten more than $40 worth. It helped that my son speaks some Spanish- our captain spoke very little English. This was sooo much better than our original plan of the ferry ride/golf cart adventure. Too hot for golf carts and traffic was bumper to bumper on the island.
Took the tour to the Mayan Ruins ( a must see) with a stop at Cenote, Swimming in the cavern at Cenote was great- the water was cold and about 150 feet deep. There were platforms to jump off of and the kids had a blast. Lunch buffet included. Definitely worth the trip.
If you don't mind the timeshare thing, you can get tours for very cheap. A guy snagged us at the airport and my whole family of 6 went to the ruins for $120 (usually about $100 per person). This was an all day trip. My husband also played golf for free (taxi included) at Riviera Golf Resort!
If you are looking for nightlife, this resort is not for you. it's great for relaxing and enjoying time with family and friends. We would stay here again, but would definitely take extra money for cabs. Even paying for a cab every night is cheaper than the all inclusive deal for 6 ($95 per person per day).
One last thing- get a copy of your bill the night before you check out so than you can look it over. They tried to charge us for breakfast even though it was included in our daily rate.
- Official Description (provided by the hotel):
- This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more less
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- Also Known As:
- Villa Del Palmar Cancun Hotel Playa Mujeres