My family just returned from a week vacation at the Beloved; we have two boys 9 and 7. We have been to five star resorts with and without kids around the world and can think of few properties that provided the level of service we experienced at the Beloved.
The highlight of the trip for us - surprisingly - was the staff. We have never felt so welcomed by people and provided such a warm reception day in and day out. David the lifeguard and "do everything" beach guy was always available and greeting us with a smile, making sure our family had what we needed. Luis the beach server was always there when we needed a cocktail and smiled all the time. Clara the activities guru took our son snorkeling and he still is talking about it. Chuy at Aqua Adventures made my eldest son's trip with a great excursion. And Alex at the pool bar was there for my wife and I with a smile every day and a special bottle of rum for my wife, along with the best strawberry smoothies for my kids. I highly recommend having a wine tasting with Jonathan the sommeliere. We spent an hour enjoying Mexican wine and food parings and he was fantastic. If you enjoy wine it is a must do on the trip. These are just a few of the examples of the personal contact we have had here. These folks really want to make your vacation great. In the 30 plus years I have traveled I can remember maybe 5 people who were great at service and I beat that on one trip. These are just the folks we got to know. All the other servers and staff were great as well. It may seem over the top but it is true.
I also spent a day at the spa and was amazed. Low expectations perhaps but it was fantastic. I have been to a number of spas that have been rated as "best in the world" and this was better than anything I have experienced. Amazing people, amazing attention to detail. Not at all what I was expecting given my previous experiences. This is a must if you have time and the resources. Give yourself 3 hours at a minimum. Best spa I have ever been to. And I find myself surprised I am saying it given some of the spas I have had the pleasure of spending time at.
The property itself and the room were very nice and extremely well maintained and clean. Well manicured grounds with zero trash and nothing out of place. My kids loved seeing the Iguanas on the property who seemed to have their own "locations" and we would spot every morning.
The pools are average for kids, not much in the way of slides etc., but my kids didn't mind as they had a blast playing with all the other children they met. They had as much fun in the pool as they did at Atlantis -- hard to believe but true. Great kids from around the world were there and they met some great ones. And the ocean is very calm and clear.
There are good activities on the beach, snorkeling, paddle boats , kayaking, etc and we took advantage. Calm water for the kids and a great private beach to enjoy.
The restaurants were great. Very good food with great service. We had some great meals. Most were very good, and the room service was always available and extremely prompt if we didn't go out.
If you are looking for an all inclusive resort to chill out at with our without a family this is a great option. You have everything at your fingertips. As good as the property was it was the staff that really make this place. We have been all over the world and in terms of service this was as good as it gets.
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres