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“Wonderful - travel to the Beloved with a toddler”

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Beloved Playa Mujeres
Ranked #1 of 6 Hotels in Playa Mujeres
Certificate of Excellence
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Wonderful - travel to the Beloved with a toddler”
Reviewed April 30, 2013

There is a little more to say to the wonderful reviews that have already been posted about the Beloved - all of it is true! However, I did want to share our experience of the Beloved with our 19 month old son as I noted when we were researching holidays there was not that much information about travelling with young children and the amenities for them.

Firstly, we organized travel pick up from the airport with a car seat as we didn't want to bring ours which was very handy. We arrived late at night and had called ahead to request the crib be already in the room and it was with bedding. We had a junior suite and it was a perfect size. The terrace was particularly good as when our son went to sleep at night we could lounge out there. It was really very large - perhaps 700 square feet - but what was particularly nice was the double chaise lounge so we could laze out there in the evenings. We noted though that the smaller rooms also had the double chaise outside - so dont think you would need to splurge for a suite to enjoy that.

The kids club was small but well stocked and staffed. Our son was too small for this but we went with him a couple of times a day to play with the toys there. There was also a nice play area with a slide gym and another area with a train set. The kids wading pool seemed also enjoyable for the older kids - our son wasn't too interested in that. However, the major problem with the kids swimming area was the lack of shade - I have to say this was our only quibble about the entire resort. The pool with the swim up bar in the afternoon had shade which was great but in the mornings there was no respite from it in any of the pools and particularly in the kids wading pool. I think if there was one improvement that could be made it would be to partially cover the wading pool and maybe one part of one of the other 3 pools.

The staff were fantastic with our son - always high chairs on hand, and super friendly. The beach restaurant in particular was wonderful. The food was very good and we liked the variety.
The lounge area at night was lovely. We also loved the beautiful landscaping throughout the resort. The beach was clear and water lovely also.

My husband played a fantastic round of golf and I enjoyed the spa. There are special offers for the spa left in your room each night with generally hefty discounts to take advantage off. Particularly liked the complimentary hydrotherapy treatment.

We have never felt compelled to return to one particular hotel but we would do so with the Beloved.

  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
3 Thank SRH270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Milwaukee, Wisconsin
1 review
Reviewed April 30, 2013

I got to Mexico once a year and this place is the best I've stayed at. Don't stay here your first trip to Mexico your fist time since any place you go afterwards will be a let down. Great food,booze, and Excellent staff. I will be there again.

Room Tip: Don't get too nice of room since you will ,miss out by not leaving it.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billvanill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 30, 2013

My husband and I stayed at The Beloved April 19-23, 2013 and we had the best vacation I think we've ever had. It was amazing from the awesome suite, beautiful grounds, Yummy food and BEST STAFF EVER. We were able to reach a state of relaxation that we have not had for some time with our busy lives. We can't wait to come back. We did a lot of research before booking, read a lot of reviews like the one I'm writing. They are all true!!! Not sure about the people who have negative reviews; they were not at the same place I was. :-) I want to mention a few names of staff that made our stay extra special!!! Noe at the Isla Grill is wonderful! Made us feel special at every meal and went out off his way to get us a table facing the water on our last evening there. Eduardo on the beach always brought our drinks with a smile and was fun to talk to! He knew what we wanted before we did half the time :-) and David the paramedic was awesome and friendly, and cleaned up and bandaged my husbands toe when he cut it on a rock. And can't forget Patricio who was attentive to the whole hotel! Thank you from Mr. and Mrs. Davis :-) We are telling everyone we know about our awesome vacation and encouraging them to go. We will be back next Spring. We CAN"T wait. What a special place The Beloved is. Thank you, Thank you!!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kleighbd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus
1 review
Reviewed April 29, 2013

My husband and I recently spent 5 days at The Beloved...and can not say enough positive things about our stay!
We had done a ton of research & reading reviews before we picked The Beloved...and can say the positive reviews represent the hotel perfectly. We are a bit confused by some of the negative reviews, as we experienced nothing like what has shared in those reviews.
Staff: The staff is absolutely amazing! From the moment we got there, until we departed, the service was impeccable. Christian (who checked us in) gave us a tour of the resport and walked us to the Isla Grill to get set-up for lunch while we waited for room (as we arrived a bit early). Freddy was a server we had through-out our stay...and was a pleasure. Luis (who serves beach service) was fantastic. So professional and attentive...he rocked!
Accomodations: We booked a Casita room with a plunge pool (highly recommend it)...great room. The grounds were well kept...and you could see the pride and focus the staff put into ensuring the resort is polished & clean. Some reviews had stated that they did not care for the resort style...we thought it was beautiful. Very crisp/clean feeling...spa like. Only construct feedback for the resort is the bed...was a little hard for my liking.
Beach/Pool: we spent almost all of our time at the beach & pool. Never over crowed...always relaxing (unlike the resort next door...which seemed more like Spring Break for adults...I little too crowed and busy). There were couples and families there...but never an issue of noise.
We will be going back...soon!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 29, 2013

I got married at the Beloved about 3 weeks ago, and I couldn't have been happier. Alejandro, the wedding coordinator, made sure every detail of the wedding was perfect!!!! He is very patient and really listens to what you want. He made the wedding amazing!!! There was a wedding just about every day and each looked so romantic and special!! The in-house photographer took amazing pictures. I also got my hair and make-up done at the spa by Veronica- who is the best!!! Everything turned out so well!!! Don't look any further, the Beloved is the place to get married or stay for a relaxing vacation. EVERYONE was super friendly. Special shout out to: Patricio, Eduardo, Daniel and Pablo!!! It was fully booked but never seemed crowded. Never had to fight for a beach chair. The food was incredible as well as the drinks!:) the spa was also top notch and something I recommend everyone experiences!!! I will be booking a trip next year for our anniversary soon!!!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Bigrig737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 28, 2013 via mobile

What an AMAZING place!!!!
This is a very special part of the world.
Beautiful location, fantastic staff, excellent service and food, the room service was extremely good.
The water sports team were a lot of fun.
We could not have asked for anything more.

Stayed November 2012
Helpful?
Thank Yarmez W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
2 reviews
Reviewed April 28, 2013

The Beloved resort was amazing! The service and food was impeccable. We spent a lot of time at the beach which was beautiful and well taken care of. Luis was terrific, friendly and took care of our food and drink orders. David was the paramedic yet did everything from helping people with chairs, getting them towels, and keeping the beach tidy. I work in the service industry and am particular about service. The people at the Beloved receive high compliments. They are very hard working and made sure the guests were well taken care of. We ate at each of the restaurants and on the beach. We went to dinner by 7:30 each evening and never had to wait. Enrique and Christian were fabulous. Only thing that could be improved is to have pillow top bed mattresses. We slept well yet this would have made it better. Amazing vacation and we will definitely be back!

Room Tip: Two story casita with plunge pool was fabulous!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dadams63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beloved Playa Mujeres

Property: Beloved Playa Mujeres
Address: Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beloved Playa Mujeres 5*
Number of rooms: 109
Official Description (provided by the hotel):
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more   less 
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Also Known As:
La Amada Resort
La Amada Playa Mujeres

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