Let me start by saying Tripadvisor was again spot-on with this resort. I researched different hotels in Cancun and decided on this one and we loved it!!! the resort is more than beautiful the rooms very spacious and clean. we had a room with our own pool, which was big enough for the occasional dip and my daughter loved going for a swim early in the morning. The property is well kept. The concierge staff very competent and very friendly. Highly recommend using them for any activity planning you might consider.
The restaurants on site are very good, we opted against the all-inclusive, because we like eating out. However there is nothing around to go to apart from the surprisingly long and very expensive (usd35 for the taxi one way) drive into Cancun. reading the reviews I didn't realize what a pain it would be to go to Cancun at night. the location of the hotel is very remote, but if you like a quiet hotel and don't want to leave the property too often this is the place for you.
Thing we weren't satisfied with are:
The beach was relatively small and full of black seagrass on the sand and in the water, which neither looked nor felt nice. they started a very sad attempt of cleaning up but never before 11am. The other issue at the beach is the service. Very often we had to wait forever to order drinks and then it took forever before we got them (other days it was faster, normally in the mornings) they have the strangest system of paying your check, after you get it and sign everything to your room, which is normal, they have to take your room key and the check with the signed bill and ring it up and then bring your room key back...what a pain!!!!! takes forever and is very complicated. even if you have the all-inclusive package you have to go through this ordeal.
The swim up bar unfortunately was always in the shade and the pool very cool, so not a good place to hang around. The pool restaurant had a nice lunch menu, however just walking up there from the beach or the pool you weren't allowed in without shoes!!!!! Hello, who wears shoes on the beach or hanging out at the pool?
As I said, small flaws, but overall a very nice hotel.
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres